Today I had to replace a missing button on a coat I need to wear on a business trip this afternoon. I went to two other local small clothes alternation stores which rejected me because they did not have time for making $5-8 in a hurry. The young lady at Needle&Thread patiently received me and helped me pick a button most similar to what I have on the coat and finished the job within 5 minutes for me when I told her I was in a real hurry. She is very friendly, kind, and intelligent. I am truly grateful for her help today although I forgot to ask her name! Thank you! read more

Very professional, and have completed last minute alterations that were perfect, with reasonable pricing. Highly recommended - because "quality matters" !!! read more

I called in to correct an order submitted through lululemon and when I called back with ticket number they hung up on me every time I called. I've called at least 10 times. Terrible customer service. Never have lululemon tailor your clothes, this is the third party tailor that does their tailoring. read more

I recently moved from Chicago to rural Michigan and as a clothing enthusiast, I have high expectations for a tailor. It was worth making a trip to Somerset Collection to have my pants hemmed because Sam was professional, prompt, and most kind. I'll be back! read more

The alterations are phenomenal. However, it is located in Somerset mall therefore, I believe the price is a little high for a fixed income! I took my husband's north face jacket there he burnt a hole in, and I asked them to put a patch on it. They did a fabulous job. Customer Service was OK and there was quite a bit of a wait however, I guess if you're good at your job, there can be a long weight because it's hard to find a good alteration place. The convenience of Somerset where I purchased several items from Lilly Pulitzer makes it somewhere. I will go back to again again. read more

Very knowledgeable. Took a very short time to get me measured out and then the turnaround to the finished product was fast as well. The jacket fit perfectly. I would recommend any friend to go to Needle and Thread. read more

Bottom line - my dress is fine but took 2 trips there to get it right, so that was pretty annoying. I took in a long gown to be hemmed as well as suit pants for my bf. At the fitting for my dress the owner put in one pin on the top layer and one pin on the bottom layer. I asked how he would get the hem correct, he assured me it would be fine. 3 weeks later I pick up my dress and take it home and try it on. I am 100% sure my dress was not hemmed. It was still 2-3 inches long all the way around and the hem was crooked just like it was when I took it in. I took it back and said it's not right. This time they had a fitter who used pins and chalk all the way around on both layers. Picked up 4 days later and it's fine. My bf's pants, same thing. He pinned one side only. I asked about the butt because I thought it looked baggy, he said we'll fix it. But - he did not mark it or put pins in. When my bf tried them on I think they're still a bit baggy and you can tell the butt was not fixed - after all, how would anyone know to fix them? They weren't pinned or marked. Unlike me he's decided to live with it and didn't want to go back for another fitting. After all - every trip is time wasted - to the mall, change clothes, get fitted, leave clothes drive to and from. One trip should be enough. So the price was reasonable - but took 2 trips for my dress and I don't think my bf's pants fit well. read more

I have been a customer of Sam's for a few years now I have never met a soul like his! Not only is he incredible at what he does he's also very reasonable and extremely knowledgeable. I have needed things in 2 days and he has made it happen with no problem. He understands the emergencies of it all and does what he can to keep his customers beyond satisfied. I refuse to take my alterations to anyone else, if he's not available I wait until he is. He has custom sized almost every item in my closet. Sam and his son Mike have a customer for life with me. read more

We traveled down state to do some shopping at Somerset and needed some alterations before returning home. Sam & Maisa took care of our alterations. They even had suits in my size which I bought for a very reasonable price. I'm very pleased with their attention to detail, professional work and their kind demeanor. read more

Hands down the best tailor shop I've ever been to. Clean, timely, and efficient work to get you looking your best for your next event. I've had my clothing tailored with Sam for years now and he never disappoints. I've also referred a ton of my clients being in retail for 5+ years and every single one of them walked out with big smiles. Would definitely recommend if your looking for a quality tailor! read more

The most gifted and trusted seamstress Maisa she knows a lost art of sewing and alterations of every single textiles and fabrics . INCREDIBLE!! So professional no matter what you need done to an outfit she can do it the most talented tailors studio in Michigan by far. Warm welcome in personalities and they certainly know exactly what to do, a fair price and quick turn- around for your items. WOW!!! read more

Sam did a great job helping me out on a spot the day of the funeral! Outstanding service much appreciated.

Best in the business, hands down !!!! The only place I go to for all of my alterations. Been coming to these guys for years and have never had a problem. Alterations are always done perfectly and quickly. With the quality of work they produce, it's no wonder why they operate out of the prestigious, Somerset mall. read more

Highly professional work from the men here. I would highly recommend their service to anyone who is willing to pay (not cheap). I took my clothes to Nordstrom prior and their work was so much worse than Needle & Thread. read more

Best tailor in the entire state of Michigan. No one can compete with their quality craftsmanship, accuracy, and attention to detail. I always bring all my pants and jeans to Sam. Try them, and you will see they will be your go-to for years to come! read more

I had a last minute bridesmaid dress alteration and was impressed with the result and turn around time!

The service, quality, and people at Needle and Thread are unmatched in the industry. Michael and Sam are so attentive to details and customer needs. They make you feel like a valued customer as soon as you walk through the door. Needle and Thread is a hidden gem inside Somerset Mall. I was recommended to them by 7 For All Mankind several years ago to alter a pair of jeans and I have been using them for all of my alterations ever since! read more

Amazing service! I went here for my Indian wedding dress alternation and they were done very quickly and efficiently.

Trusting Sam with my dress for my daughter's wedding was the best decision I made. Positive reviews led me here and they were right. Not only did Sam efficiently mark my dress and make sure it was exactly how I wanted it, but he worked to have it done right in time. Sam helped avoid a major catastrophe by hemming my gown in a matter of hours so I had it when I needed it. His work is perfect, he is professional, and I will definitely return for every tailoring need. When you're handing over a garment you have a lot invested in, you have to trust who's handling it. Sam is that guy. Thank you, Needle & Thread! read more

Came here on a recommendation and was not at all disappointed. Had to get a bridesmaid dress fitted -- three layers hemmed, whole pleated top taken in, and straps shortened. Good price for the amount of work. He did a wonderful job and the dress fits perfectly. In addition to the exquisite work, the service is delightful. Recommend to anyone in the area. Will be coming back in the future. read more

I've lived in Miami, Denver and Bloomfield Hills and Sam is by far the best tailor I've ever gone to! The quality of work is exceptional and there is no repair that they can't accommodate. I've had suits tailored, pant waists let out, collars increased a size, large dress shirts made to fit and even sweaters re-sewn. Every single time I've been absolutely thrilled with the result. There is no comparison to the attention to detail and quality that they provide. I wouldn't even think to take my nice clothing to any other place but Needle & Thread, they put the tailors at high end department stores to shame with how much better of a job they do. Furthermore, the prices are more than fair and they're willing to expedite things if you're in a hurry. When it comes to tailors, Needle & Thread is the best of the best. read more

Needle and Thread does amazing work and is simply the best tailor... I live in Chicago and bring my entire wardrobe to Sam and his awesome team! On top of it my clothes are very hard to alter because I have an athletic build. But each time Sam does his magic and everything is perfect. I highly recommend Needle and Thread and appreciate the speed at which Sam and his employees get things done! read more

I live in Toledo, Ohio and drive 90 minutes to Troy, MI just to have my clothes altered at Needle & Thread in the Sommerset Collection. They do great work, I trust them to work on high end designer clothing. read more

After buying a few suits from Bachrach I need some alterations done in a pinch and did not have 3 days to wait for it to be done in store. A quick phone call to Needle and Thread Alterations and Sam, the owner, graciously agreed to do the alterations right away for me. The shop is sort of hidden in the basement of Somerset, to be honest I never knew it existed despite having worked at this mall for several years. There is a large waiting room and several changing rooms. Sam clearly takes a great deal of pride in what he does and he is definitely an expert at his trade. My alterations came out just as I wanted, with meticulous attention to detailed that is unparalleled by other shops. I will definitely be returning. I was also pleased to learn that he does shirt tailoring, which is a nice service to find in this area. I highly recommend you turn to this shop for your tailoring needs. read more

Sam did a wonderful job hemming a lace gown for me. He was quick and efficient and the work was completed as promised. The price was quite reasonable for the amount of work it entailed. read more

Needle and thread was the best experience I've had with alterations. I came in with a dress needing to be hemmed and adjusted in a very short time. Not only did they complete my dress on such short notice but the customer service was absolutely impeccable! These men have a heart of gold and saved the day. I also will add that my dress came out absolutely beautiful! I will definitely be back. There is one better! read more

I want to start off with praising Needle and Thread Alterations at the Somerset Collection in Troy, Michigan. Let me tell you why I think ever so highly of this wonderful family business. I got married on Friday July 7, 2017 and I had picked up my dress from my tailor the Saturday before my wedding. I had tried it on, but did not have a floor length mirror to see myself. So I thought everything was fine. Paid an outrageous amount for the work and went on my way. The Wednesday before my wedding (52 hours before) I tried my dress on one more time and was absolutely devastated. The chest area was extremely large. My sisters and I had tried a few different things to try and make it work, knowing that there was not a chance in heck that any tailor would take on the project. After hours of trying to problem solve, I had called two tailors and no one answered, so I gave it one more chance, and Sam Rifai's (who owns Needle and Thread) son Michael had answered. I explained my situation to him pretty frantically and he told me to be in there in an hour and a half to see what he could do. So I went in for my appointment, now 49 hours from the moment I walked down the aisle, put my dress on and instantly Michael and the seamstress saw the problem, the chest was caving in on the sides and it was way too loose. The seamstress had told me the amount of work that needed to be done, darts needed to be put in the sides and cups needed to be added to the chest. In order to put the darts in, the beading across the top needed to be taken off and then resewn on. The amount of work would normally be a three week job, if they were only working on my dress. They both had agreed to take on the job, with less than two days until I needed my dress. I had talked to Michael about pricing and he said that he would let me know once the work was done. First of all, I was amazed that they had even agreed to take on the project. We had discussed me picking my dress up on Friday at 11:00 am, the day of my wedding. So I left the store at 3:30pm on Wednesday feeling pretty relieved, but still very nervous, knowing that there wasn't much time and the store closed at 7:00pm. The following morning at 11:00 am, I got a call saying that I needed to come in and try my dress on because it was done. I went in with my mom and best friend to try my dress on, put it on and I broke into tears. My dress was absolutely PERFECT! My dress was completed to perfection in less than 19 hours, with the store being closed for 15 of those hours. So after spending $350 for alterations that were not right, I was afraid of what the price would be, especially with how quickly and perfectly things were done. I went to the counter with my dress and credit card in hand. Once we were up there, Michael had told us that we were all set, which of course let to waterworks from all three of us that were in attendance. After 19 hours of worry on my end and work on their end, putting every other project on hold, they had waived all costs. I specifically remember him saying "This is not about the money, all I want is for you to have the best day of your life." In that moment, the people of Needle and Thread became family. I am so beyond grateful for them and what they did. They literally saved my wedding day. I will forever be thankful for this loving and kind gesture. Needle and Thread has created a customer for life, any alterations that my family, friends or myself ever need, will be taken to them, no matter the cost. read more

I love the service here! My sister had a Gucci skirt altered at needle & thread the way her skirt turned out you would think it came straight from the manufacturer. They also did my sister Gucci shirt in 45 minuets came out perfect!! I recommend everyone check them out!! read more

I've been going to Needle and Thread for quite a few years now and I would not even consider going anywhere else for my alterations. Even when I purchase clothing from a retailer who provides in house tailoring at no extra charge, I simply decline their offer and bring my clothing to Needle and Thread because I know the tailoring will be performed to my high expectations. I highly recommend Sam and his wonderful staff because everything is done to perfection. read more

One of the best. I have never had a problem with this place and they are very honest in telling what they can and cannot do. Other places in the Somerset are good but N&T is in my opinion the best read more

I have used this shop many times over the years and have had nothing but first class work done on time as promised in a clean friendly atmosphere. I cannot find any fault with their work or their charges. I recommend them 100% thank you read more