Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Amy is our designer for my new home and the recommendations that she made are absolutely great…read more Everyone is SO impressed by the new fireplace and hearth she designed when they come over to visit. She also was very conscious of our budget, which I know can be a HUGE challenge for most designers. Thanks Amy!

Amy is one the best interior designers around. She has a keen eye for detail and aesthetics and…read morethinks outside of the box to ensure the end result is unique and personalized. She is an excellent communicator and listens carefully to her clients needs and wants. She is extreemly talented and creates a living environment that is just beautiful. She is amazing!

Service from T.J., owner of Tempting Interiors was beyond excellent in working on our window shade…read moreproject. Highly recommended!

Showed up on time. Re strung 2 cellular blinds in a timely fashion. Very pleasant and best of all…read moredone at a fair price.

Great design. Exceptional follow up. Couldn't be more happy with results.. Thank you!read more

From the owner: Madison Matthew Interiors is a small commercial and residential interior design firm founded with…read morepassion, decades of experience, and excitement for sharing innovations in materials and design. We will tailor custom designs and use innovative materials to express your intensity, capture the strength of your business to enhance your brand, effectively making your space a far cry from the norm. Our unwavering enthusiasm and unparalleled responsiveness allowed us to build some of the most successful relationships in our field. Our reputation is built on creativity, reliability, and integrity. Don't be afraid to stand out!

I could not have a more positive review of Daniel H. Houde Design. Dan, and his colleague, Don, are…read morepleasant and professional, and have impeccable taste! We were selling my Mom's house, and knew that we had to stage multiple rooms to attract the right buyer. It was a bit of a challenge, given that it was an older home, built in 1910, and had wood paneling in some of the rooms. After doing a walk-through, we exchanged some design ideas with Dan, and came up with a plan. We were fine with just letting him choose the color schemes, the types of furniture for each room, and the layout. The furniture/artwork showed very well in pictures, which is key for sites like Zillow, etc. Dan and Don were very quick to respond to our messages, which was a huge relief, since we were managing the sale from 1,000 miles away! Thanks to this staging company, we were able to sell our childhood home in Needham, which has been in our family for over 45 years.

From the owner: Daniel H. Houde Design is a full-service interior design and home staging firm. From residential to…read morecommercial clients Daniel H. Houde Design creates dramatic yet comfortable living spaces that reflect our clients' unique lifestyles. Our philosophy is hands-on service and we promise quality workmanship, flexible schedules, and affordable prices.

We wanted help in choosing a wall color for our home. During our first consultation with Julie, my…read morewife Jeannette showed her our home and discussed preferences. Julie returned a week later with color suggestions and samples. She hung the samples on various walls. Within an hour Jeannette chose three contenders for consideration. Julie did a great job in helping us in the process. We highly recommend her for helping you with any interior redesign or color consultation needs.

From the owner: We offer Interior Design services and packages throughout Sutton and the surrounding towns. This…read moredesign experience is an exciting journey that provides you with a professionally designed space for your entire home. Services: ~Interior Redesign ~Color Consultation ~Shopping Services ~Interior Painting ~Wallpaper Removal ~Furniture Placement ~Commercial & Residential Maybe you are in the process of remodeling and need assistance in choosing tile, flooring, carpet, lighting fixtures or anything that will be adding to the beauty of your home. I can help! Call me, and let's get started! 508-523-1209

It began when we walked into their showroom on Shrewsbury Street in Worcester and were very…read morepleasantly greeted and asked pertinent questions about the project that we had in mind, custom window treatments, shades and valences for our living and dining rooms. It ended with the installation of those hand-crafted products in those areas by professional and pleasant installers. The entire project consisted of several months but throughout it all we were kept in the "loop" with timely communications from our designer Jennifer, an important point so that we never wondered "what's going on?" Selecting styles and fabrics can be daunting for many, and we initially wondered "where to begin?" But Jennifer walked us through the process and was always ready to suggest options and alternatives. The bottomline is that Dave, Charlie and Sean, the installers all treated our home with respect and explained the construction and workmanship that went into each item. Porro's continues the tradition of customer service, pride in what they provide, and unwavering attention to detail and customer satisfaction.

Porro's has done a great deal of custom work in my home, everything they do it of the highest…read morequality with a great eye for detail! I have used other companies in the past for interior design and nothing compares to their quality and custom work! I would highly recommend for anyone doing any sort of interior redesign. From blinds, curtains, furniture, ect. Porro's has all!

I knew nothing about window treatments but after spending a couple of hours with Karen, I felt much…read moremore knowledgeable. She walked through each room and was able to point out our needs without us even telling her. Blinds to keep a teenagers room dark all morning, privacy blinds, blinds that insulate against the heat and cold, etc. She gave suggestions, options and had a stash of sample blinds with her so we could pick what we wanted right away. Installation was incredibly fast. We look forward to working with her for our curtains.