I can't say enough about the amazing customer service we experienced at this location, especially…read morefrom Eric the manager. He was knowledgeable, helpful, professional, and courteous. He was patient and willing to answer my dozens of questions. We bought an entire kitchen cabinet setup, and we had no idea what we were doing. He helped my wife design the kitchen, and remained helpful and attentive even after the sale was complete. I would definitely recommend this location, especially for their customer service.

I showed up for opening at 9:45. Scheduled opening is ten. I waited until 10:30, no one showed so I…read moreleft. If you are looking to do your kitchen or bath, you might want to find someone who actually shows up for work. They have a sign on the door that for best service its best to make an appointment. If they want to run their business on a appointment only basis, they should take down the hours and do so. Otherwise, show up when you say you're going to.

Ramona was phenomenal to work with on my kitchen renovation. I live in a very small condo and she…read morewas incredibly knowledgeable and creative with the space. She came up with countless designs and visual floor plans for me, and remained very patient until we agreed on the perfect one. Ramona was very accessible, incredibly responsive and went above and beyond perfecting the cabinets from selection until install. I am blown away with the attention to detail as well as the final outcome, (as are friends and family). I cannot recommend Ramona and Pinnacle enough. I will definitely be back!

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

John Dolan and his team were a delight to work with on our just completed master bath remodel…read more John is a straight as they come. He is consummately professional and knowledgeable. He is frank in his evaluations and makes his projects structured and flow beautifully. The have this remodelling thing down. They have their own crews in almost all of the trades you would need. Their crews are well supervised and the transparency and documentation are meticulous. He works with his sisters as project managers. We worked with Lorraine and she was a font of knowledge, guided us in our choices and is fully informed. Our project flowed just as they promised and were "on it" all the time. I can recommend them heartily for any complex project.

He never called back with a quote. Same thing happened 2…read moreyears before that for a different quote.

Nada is outstanding! She helped us design our 3 bathrooms. Super responsive and helpful with her…read morerecommendations! Excellent pricing with fast delivery and a ton of options!

Hi all, If you want…read morea GREAT experience over at the Republic Plumbing Supply Co. showroom, it's very simple: Always call and make an appointment with the salespeople AHEAD OF TIME and when you arrive at your appointment you will be treated exactly as you would expect...they'll focus on YOU and help you get your project up and running with ZERO nonsense. I STRONGLY recommend you work with Corrina Kern...she has helped me and my customer base on numerous projects and every single time, every single customer has had nothing but wonderful things to say.

We had Metropolitan design and supply our new home's kitchen 2-1/2 baths and laundry room. Very…read moresatisfied with their work. Marie Kennedy is an awesome professional - knowledgeable and easy to work with. She provides excellent customer service throughout the project and afterwards. Highly recommended.

They designed our whole kitchen cabinets and all. They did a wonderful job. Enjoyed every minute.read more

Tony and Meghan guided us from feeling overwhelmed and nervous about a complete kitchen update to…read moretruly living in the kitchen of our dreams! Tony, the owner and a longtime professional in kitchen and bath design, brings years of experience, thoughtful insight, excellent listening, direction, follow-through, and patience. Meghan complements that expertise with wonderful design skills, creativity, and a great understanding of how to make a space both beautiful and functional. Throughout the process, they were incredibly responsive, helping us explore solutions tailored to our needs and taking the time to adjust and fine-tune the plans along the way. We now have the most gorgeous, perfectly functioning kitchen we could have imagined--perfectly suited to who we are and how we live. Their extensive selection of cabinetry, hardware, and countertops made the possibilities exciting, while their friendly, understanding, and approachable manner made the entire process fun. Visit their warm and inviting showroom and start visualizing your next renovation, large or small. We highly recommend PKB!

Got our vision right away and gave us the tools and knowledge to get it done. Followed up…read morethroughout the process to make sure things went smoothly.

Update: Finally got delivery scheduled for Tuesday 10-11AM. At 11:45 I called to inquire where…read morethe delivery was. I was told they'd call me back. at about 1 I checked my email and there was a message that the truck got a flat and could they reschedule. I wrote back sure any time after 4:30 that day would be great. Another email said sure we can deliver after 4:30. At 4:50 (since they close at 5) I called and had to threaten to cancel the credit card payment. Vanity Showed up at 5:15. Later that night I emailed them back that the vanity was installed and when can they come to template the top. It's two days later and two emails later (another one this morning) and a phone call and they'll get back to me. Bill Shea's just gave me a quote for the same price for the same counter top, they'll come next week to template and should have the countertop ready for install in 10 days from that. I think I'm going to dispute the credit card charges if I don't hear back by the end of today and go with Bill Shea's. AVOID VANITY WORLD unless you want a never ending project. 2nd Update: Went to VW to ask for refund for the countertop part of my bill. They refused and told me to "Get the F*&k out". Contesting with credit card company. Looks like this will end up in small claims.

I would not recommend this store. To anyone. Ever. The…read moreproduct selection was good but the customer service and execution was miserable. George was nice enough during the order process, but when there was a problem with the product he took no responsibility and offered no apology. Acknowledgment goes a long way, but instead he just ordered another one and moved on. Nothing about the exchange was pleasant or noteworthy. Even now, months later, I still feel unsettled. Next time I'm happy to pay a little bit more and go someplace else. Trust me, there are other bath and kitchen shops that will treat you right. Keep looking.