We had Custom Design Cabinetry Inc of Norwood Ma do both our Sharon Ma home that recently sold in…read moreearly 2021, and our new home in Stoughton Ma. While my wife handled the original coordination, I got to really know the company when they did the Stoughton Ma home. I have to say that they are just fantastic. In addition, I have to tell you about both Joann and Tom Bartucca and give you the story of the two kitchens and explain why the big shout out about this company. It goes without saying that a great kitchen will sell a home, and after the 2015 Ice Dams in Sharon Ma, we redid the kitchen. My wife wanted good cabinets and I let her locate the companies to do the design and work. Besides getting good cabinets, Joann suggested a spice rack and a double lazy Susan. Joann laid out the entire design using a computer to help show the concept in 3D. No matter how many times you called, she always answered. Anybody who saw that spice rack, double lazy susan, and the large pull out drawers asked what company did that! It was one of the big features in selling the house. So when we moved, my wife wanted to keep the same kitchen and I agreed, it made sense in case we ever had to move again (which we hope not). However, this time, my wife decided to get the counter tops on her own, and when it came to installing the countertops, the granite company claimed the cabinets were not level, and it needed a large shim. Well Tom came that day and showed them that they needed to shim the back, not the front. He did not have to come, but came to be present because we wanted to make sure it was coordinated. He measured two perpendicular dimensions, the granite people only checked one dimension, a diagonal, but still, they needed two perpendicular directions. Tom also solved some hidden structural defects in our kitchen, as there was some damaged flooring due to water leaks. In addition, when I mentioned to Tom that our garage door opener had stopped closing, he took a quick look, and adjusted the sensor. Also, the electricians and plumbers that he brought in were top quality. Finally, during the entire process, I got to see Tom reason out and solve problems, and witness his attention to detail including: a) making sure no cabinet door would scratch the next door, adjusting knobs, and making sure the site was cleaned each night before they left. Both Joann and Tom are just excellent, a joy to work with, and they have great personalities. You get what you pay for, but with Custom Design Cabinetry Inc, you also get the diagnostic talents of Tom looking at your entire home and the design experience of Joann. Here are some professional realtor pictures of our previous Kitchen. Same cabinets and countertops in our current kitchen. Picture upload

Amazing quality work. Top of the line. Strongly recommend if you are looking for good custom workread more

Gary did a custom built Murphy bed and book shelves for our North end unit and it was exceptional…read more Not only is it fine craftsmanship but he had to manage the whole project in our fourth floor walk up. So happy with the end result. A pleasure to work with as well. We intend on using him for an entertainment console in the future. Many thanks Gary. We appreciate you. Susan and Ed McGuiggan

Quality work every time. Craftsmanship and mastery of the detail and responsible as well as…read moreresponsive.

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

I showed up for opening at 9:45. Scheduled opening is ten. I waited until 10:30, no one showed so I…read moreleft. If you are looking to do your kitchen or bath, you might want to find someone who actually shows up for work. They have a sign on the door that for best service its best to make an appointment. If they want to run their business on a appointment only basis, they should take down the hours and do so. Otherwise, show up when you say you're going to.

Ramona was phenomenal to work with on my kitchen renovation. I live in a very small condo and she…read morewas incredibly knowledgeable and creative with the space. She came up with countless designs and visual floor plans for me, and remained very patient until we agreed on the perfect one. Ramona was very accessible, incredibly responsive and went above and beyond perfecting the cabinets from selection until install. I am blown away with the attention to detail as well as the final outcome, (as are friends and family). I cannot recommend Ramona and Pinnacle enough. I will definitely be back!

We had Metropolitan design and supply our new home's kitchen 2-1/2 baths and laundry room. Very…read moresatisfied with their work. Marie Kennedy is an awesome professional - knowledgeable and easy to work with. She provides excellent customer service throughout the project and afterwards. Highly recommended.

They designed our whole kitchen cabinets and all. They did a wonderful job. Enjoyed every minute.read more

Update: Finally got delivery scheduled for Tuesday 10-11AM. At 11:45 I called to inquire where…read morethe delivery was. I was told they'd call me back. at about 1 I checked my email and there was a message that the truck got a flat and could they reschedule. I wrote back sure any time after 4:30 that day would be great. Another email said sure we can deliver after 4:30. At 4:50 (since they close at 5) I called and had to threaten to cancel the credit card payment. Vanity Showed up at 5:15. Later that night I emailed them back that the vanity was installed and when can they come to template the top. It's two days later and two emails later (another one this morning) and a phone call and they'll get back to me. Bill Shea's just gave me a quote for the same price for the same counter top, they'll come next week to template and should have the countertop ready for install in 10 days from that. I think I'm going to dispute the credit card charges if I don't hear back by the end of today and go with Bill Shea's. AVOID VANITY WORLD unless you want a never ending project. 2nd Update: Went to VW to ask for refund for the countertop part of my bill. They refused and told me to "Get the F*&k out". Contesting with credit card company. Looks like this will end up in small claims.

I would not recommend this store. To anyone. Ever. The…read moreproduct selection was good but the customer service and execution was miserable. George was nice enough during the order process, but when there was a problem with the product he took no responsibility and offered no apology. Acknowledgment goes a long way, but instead he just ordered another one and moved on. Nothing about the exchange was pleasant or noteworthy. Even now, months later, I still feel unsettled. Next time I'm happy to pay a little bit more and go someplace else. Trust me, there are other bath and kitchen shops that will treat you right. Keep looking.

We picked them for bathroom cabinetry in a home renovation. They were dishonest, poor cabinet work…read moreand delayed our product over 6 times before delivering. Once delivered the upgrades that we had paid for the cabinets were not installed. Instead of fixing them, they sent us the parts to do ourselves. Customer service is non-existent. Quality poor. Timeliness abysmal. Would never recommend them.