Thoroughly disappointed with my experience using Custom Kitchens. There were multiple issues and…read morelots of promises to fix them but absolutely no follow through. -drippy paint job on the cabinets -warped doors that were "fixed" by adding magnets even though I paid extra for soft close and doors are still warped/don't close correctly -peeling veneer when supposed to be solid wood -floating shelves not level -drawers that do not stay on the glides/ fix and next time you open them they are off again -glue showing through -forced to use granite/stone company of their choosing stating any issues they would deal with and did not: *selected white glossy quartz and got a dull ugly beige with a crack and was told that is what I ordered and should use soft scrub on the crack *installed chipped/repaired counter without telling me Photos added along with a transcript from a voicemail from Tom promising to fix the doors but of course never showed up.

I consulted with Custom Kitchens to fabricate, finish and replace a number of cabinet doors, crown…read moremoldings and refrigerator panels. The owner (Tom) came to our home to measure the panels at which time he asked me if he could take one of our panels (off a header above our pantry) in order to match the final finish which we agreed too and he took the panel back to his shop. Once we received their proposal they revealed they would fabricate the refrigerator panels but would not provide installation services which they did not reveal initially and created a substantial problem for us. We searched for labor to perform the panel installation without success so we decided to delete the refrigerator panels from the order and advised their office we were ready to have the work performed when they could schedule it. It was at that time we received an email from their office staff informing us that they were too busy and our job was too small and would subsequently be cancelling our job. We did not argue that point but since Tom had taken one of our kitchen cabinet panels as a reference sample and as their shop is almost an hour drive from our home I requested the panel be returned to us either when they were in the neighborhood or via FedEx or US mail. They refused to return our panel! They said we could "feel free" drive out to their shop and pick up our property even though their (owner) took it from our home and made the decision to cancel the job! This is how they treat customers! Outrageously attitude!!!

Karen ( KBR ) did a large patio project for us, with stamped concrete and a long retaining wall…read more They also took care of several electrical issues that we had. Overall they did a great job. The patio and retaining wall look great. The project took longer than expected, but those delays were all on our side. We took longer than we should have to make various decisions about light fixtures, etc. We also changed the scope of the project a few times, adding more areas of walkways that we decided needed to be refinished with the stamped concrete. We would recommend KBR for any project that you might have. Karen was great to work with and even when we were not following through with things on our end, she never lost her cool with us and was very patient waiting for us to come to decisions on things. Mark and Sandy Crevier

Huge shoutout to KBR Remodeling for the amazing job on our finished basement! Karen, Butch and the…read moreteam were very professional, efficient, and high-quality work. We love the new basement! They handled our basement finish with total transparency. No hidden costs, no delays, and they kept the workspace incredibly clean throughout the process. The attention to detail on the framing and finish work is top-tier. We are thrilled with the results and will definitely be using them for future projects! Highly recommend KBR Remodeling.

Been working with Franklin Building and Remodeling for the past 14 years. Have used them for major…read moreadditions to bathroom remodeling. Very reliable. Honest and very caring attitude toward customer satisfaction. Quality of work is excellent and stand by work w/guarantees. Comes in on time as scheduled. Very professional and knowledgeable in variety of areas. Even for ADA requirements in bathroom remodels. Would recommend highly.

From the owner: We specialize in full kitchen and bathroom renovations.read more

my kitchen cabinets are more than 10 years old now. i still love them and they get constant use--i…read morecook! well made classic designs--david is good to work with . . .

We renovated our kitchen in 2004 and Scandia designers and built the cabinets. Did a GREAT job…read more Quality work done on time. Fast forward 14 years and an undercounted fridge with custom cabinet breaks. I called Scandia really only to ask reception. If they knew someone who might be willing to match one panel for us. Got a call back from the owner (who remembered me!) and he said they would do the panel no problem. It was fantastic to work with someone who stands by their product like this. P.S. From the info here I suspect that Dave (owner) will know me and if anyone wants to contact me to ask more questions, that's fine.

I hired LP Custom Countertops in early 2024 upon recommendation from my cabinet refinisher…read more Layara, Pedro and the entire team are wonderful to work with. Layara helped me choose the kitchen countertops and tile backsplash. The kitchen turned out amazing sitting atop the newly painted cabinets. Layara also replaced the counters, sinks, and faucets in 2 upstairs bathrooms, along with replacing the downstairs toilet. It is now 1 year later and everything still looks wonderful. I highly recommend this local company for your countertop needs.

From start to finish, working with Layara and staff was a great experience. She took time to help…read moreus figure out the best options for our project. We updated 3 bathrooms with new counters, sinks, faucets and toilets. From initial consult to installation was quick, a 3 week turn around (which I think we were lucky as we could fit in to their schedule so quickly). Communication was very good, follow up to e-mails, texts and appointment scheduling was all done in a timely manor. We are very happy with the experience and end results. We would highly recommend working with this small business. Layara was friendly, helpful, accommodating and gave honest feed back. I never felt I was being upsold or rushed and pricing was well broken down and explained. Her staff was friendly and respectful, a really nice group of contractors.

A local Parish that does SO much 'good' in the neighborhood was lacking a set of safe, railed…read morestairs that could be flush with their stage's height (this would make ascending/descending the stage faster than walking to a far end). My family had the tools but NOT the know-how to build up-to-code stairs for the public. We called upon our 2015 porch 'hero' company, Progress Contracting Corp., owned by Tim & Nicole Fiorillo to ask if they could somehow give my husband and son the ins and outs to do goabout building the stairs. While this company may build high-end homes, Tim knows the value of mentoring others to build well-structured safe things that stand the test of time--Progress Contracting listens and they make their clients happy. West Roxbury's Stratford Street Church was over-the-moon grateful to get Progress Contracting Corp's gift of time and assistance with the measuring, mitering, sawing, mentoring, etc. that allowed my husband, Peter Low, and our son, Aidan, to construct them a set of amazing 'rolling/locking' stairs for the Church. Years ago, Progress Contracting Corp. saved my family from a $50K porch disaster and they became extended family to us. With their help this much-needed project cost my family $150-ish but it was a priceless gift to the Stratford Street Church near us. Good contractors are out there so make some progress on your home improvements--call Progress Contracting the first time. They're based in Franklin but they're often building in Westwood and West Roxbury. You won't be sorry; they're just good people building great things.

Tim completed construction of a second story addition on my home in Westwood (4/2011). He was very…read moreeasy to work with, flexible, and easily accomodated the changes that I wanted to make during the project. His work was very high quality,timely, detailed he exceeded my expectations. I would reccomend him to my family and friends, which is the best endorsement I can give