I cannot speak more highly of Mr. Eric Zhang and his team for a bathroom renovation. I would rank…read morethem more than 5 Stars if I could. Quite simply, they are the best. They gut renovated both of our bathrooms, which was no easy task considering the overall age of our house, size of our bathroom, and required customization. They are incredibly hard working and always checked with us about our needs during the construction period. We feel very fortunate that we hired them. The quality of work in our bathrooms is top notch. Their ability to proceed with care, efficiency, problem-solve, communicate, and their attention to detail is outstanding. We feel like we had so many tall requests for this project and they delivered on all of them.

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!

Pete only will do work to the highest quality and standard available. He'll never propose or carry…read moreout a workaround that isn't compliant, code and done any differently than a trade skills person would do. He has retrofitted a shelf and installed a washer/dryer combo for me in a condo kitchen. He also renovated my old closet into a gorgeous reach-in closet. Hands down recommended.

Peter goes above and beyond. He has done quite a bit of work on my home and we are beyond happy…read morewith the work he's done. He'll certainly be my go-to guy for all our home projects!

Bryan at Franklin Kitchen Center was amazing. He was able to work with and update our outdated…read morekitchen with ease. His product is both beautiful and technically perfect. Bryan's recommendation for a cabinet painter was excellent as well. Everyone I came across was polite, knowledgable and patient. I have to mention that my house was left perfectly clean after every visit by Bryan's crew. Oh, one more thing, the timeframe from our first questions to the final install was unbelievable quick. I have dealt with many contractors in the past and this was by far my best experience!

We have been doing business with Franklin Kitchen for over 20 years. Every product they have…read moreinstalled in our home has been top notch. This project was much more detailed and challenging. They made it seem seamless. Customer service is always wonderful and the finished product is amazing!!! They work with you on all of your ideas and then add their thoughts to make the most out of the space you are designing in. I would never use anyone else!! I will post pictures once the rest of our project is completed.

Been working with Franklin Building and Remodeling for the past 14 years. Have used them for major…read moreadditions to bathroom remodeling. Very reliable. Honest and very caring attitude toward customer satisfaction. Quality of work is excellent and stand by work w/guarantees. Comes in on time as scheduled. Very professional and knowledgeable in variety of areas. Even for ADA requirements in bathroom remodels. Would recommend highly.

From the owner: We specialize in full kitchen and bathroom renovations.read more

The majority of online reviews have been fabricated by the owner & his wife. Overview: Unlicensed…read morecontractor despite claims of being licensed and insured. Lack of communication. Delays in start date and time to complete project. Quick to take our money and leave us with an incomplete bathroom and work that is not up to code. https://services.oca.state.ma.us/hic/licenseelist.aspx We contracted with Dave Campbell/DC Construction Services in April 2015 to perform our bathroom remodel which was to start on June 29th and take 2 weeks to complete according to him. The start date got postponed to the last week of July and we made the agreed upon initial payment for him to start the work. The revised start date came and went with no sign of Dave and it became increasingly difficult to get in touch with him. When we did, we received various excuses for the delays and the promise that we were next on his list. After asking for our deposit back come late October, which resulted in a long phone conversation, we reluctantly agreed to proceed with a new start date of November 30th. The 2 week project quickly turned into 3 weeks before we had a functional shower (the only one in our 1.5 bathroom home) and 4 weeks before we had a functional toilet, but still no sink as Dave had agreed to build a custom vanity and linen cabinets as part of the remodel. The new tub and tile work looked great and we were thrilled to have a shower and toilet again. We quickly overlooked the delays as there was visible progress and an end in sight. The 2nd payment had been made, and at Dave's request, we even agreed to pay a portion of the final payment as we were assured construction of the vanity was in progress and the job would be completed in the next 1-2 weeks. The 2 weeks passed with no communication and repeated requests for updates went unanswered. We finally got a quick reply on week 3 with the promise of a detailed update later in the day, but we again heard nothing from him. After reaching out again at week 4, we messaged Dave that we made other arrangements to complete the vanity and the bathroom and we then proceeded to do so. It wasn't until 2 days later when we asked for our faucet and our house key back that we finally received multiple replies and excuses. Shortly thereafter we discovered that Dave Campbell has been unlicensed since June 2014, despite reassuring us several times that he was licensed and insured. The plumbing work that was done would need to be redone as it was not up to code. A visit to the Town's Department of Inspections confirmed that a building permit should have been pulled for the work completed and that no permit was pulled for the plumbing work either. We are now out several thousand dollars and left with an unfinished bathroom that will need substantial additional work at a considerable additional cost to complete.

I recently hired Grillo Service Solutions/ Grillo Electric to install new ceiling fans, wire a…read moregenerator and upgrade my recessed lights. They were fantastic! They arrived on time, quoted the job to me before they began and jumped right in & got work completed in a timely manor. They were professional, courteous, and left my place cleaner than they found it. The work quality was excellent, and everything is functioning perfectly. The final cost was exactly as quoted and they warranty their work for 1 year which is amazing! I highly recommend Dennis Grillo and Grillo Service Solutions for all your electrical needs.

The technicians were polite, but the quality of their devices is terrible. The motion sensor light…read morethey installed stopped working in less than two years! When I called, they wanted to charge me $225 just to diagnose the problem. On top of that, I was told the warranty only lasts one year. Very disappointing -- I can't trust this company anymore.

I bought a new home and when the dryer was installed, the outlet did not work. I called 8 different…read moreelectricians and most never even returned my call. When I called O'Koren Electrical, my call was answered right away by Jodie. She listened to me and was able to get an electrician to my house within a few hours. Keith (I think that was his name) was great, very friendly and helpful. He was able to figure out the problem with the outlet (a broken wire) and fixed it with ease. He also tackled another couple small electrical issues I was having (another outlet and recessed light that weren't working). He was in and out in about an hour and was a huge help. Highly recommend!

I love O'Koren electrical! They are great and they have definitely improved since their early days!…read moreI will always choose them, as they do the best job and are great at installing generators. They even offer a range of options for maintenance! They installed my ring lights properly and perfectly and did a great job installing and replacing GFCI outlets!

We hired Boston Framers to rebuild our front porch and flowerbed wall and they did an absolutely…read morebeautiful job. Great communication throughout the process, and the workers were so polite and respectful. They cleaned everything up at the end of each day and were lovely to have around. But most of all we now have a very pretty porch where the crumbling concrete monstrosity that came with our house once loomed. I highly recommend.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

I wish I could give "0" stars. I'm a reasonable person, not one to complain. But I've never been…read moretreated so poorly. And I'm out $3,000 because of it. We intended to have McInnis refinish approximately 1,600 sqft wood floors for us. Agree upon 50% down, 25% on final coat and final 25% after completion and drying of entire project. Have a SIGNED contract by both parties to this. My husband met with McInnis, showed him our house, gave him a check for 50% of the total job up front. McInnis indicated he would start on the Saturday after we closed on our house. We thought it was great because that meant we could move in that much faster. Day 1: No Show - texted hours later saying he'd be in the next day. Day 2: McInnis and one helper arrive, indicate they will stay for as long as it takes to make up for the previous day to keep us on our timeline. Husband and I leave, return 12 hours later to find only 30 minutes of work had been done. Day 3: Helper arrives alone. I ask if anyone is joining him and if he could call them on speaker so I could hear for myself they were indeed coming. "Other person" confirmed they were on their way. We call McInnis, he says he's on his way. We say we're picking up some breakfast and will be back in 25 minutes. We get back and all the equipment is GONE. Helper is GONE. I immediately call him. **He then proceeds to ignore my calls, sends a text informing me all communication will be via text "So there's no.** He agrees to come back and continue the work, work which he's already been paid to do. He does a rough sand (does not include edges) of two out of the 8 spaces. As we found out that evening when we came back to inspect the progress. We had other sub contractors coming in to do work once the floors were completed. Day 4: "Don't rush over (to let us in), no one is answering my calls." - McInnis talking about his helpers. Day 5: Morning text - demands we give him more money, otherwise he's not coming back. He is NO WHERE NEAR the 50% deposit. No to mention, this is not what we agreed upon in our contract. At all times we were more than happy to pay him. He just didn't do it or show up. Long story short: - He stopped replying to texts. - We had to find another contractor - New contractor estimated McInnis performed about $500 worth of work - We had to pay additional $7000, on top of the $3000 deposit I paid McInnis, to finish the floors - Went to small claims court to try to recoup any of our money. SAVE YOUR MONEY. Hire a reputable hardwood floor installer. We have not seen a single dime returned from McInnis.

Sean did a great job refurbishing our circa 1900, oak floors. Him and his team were quick, neat,…read moreand dependable. Within three days, our upstairs was completely re-done and we were able to move furniture in. I highly recommend using Sean McInnis. You won't be disappointed!