Terrible Work, Impossible to Schedule, and did work two weeks after they said they would…read more I worked with St. Joseph Granite to fabricate and install granite for both units in a duplex. I went with them because Vagner was great at selling me on the business and they had a great price ($5 cheaper than competitors per sq ft) and had great Yelp reviews. After I gave them a down payment is when the problems started. I called St. Joseph on a Monday, they had a guy out there Tuesday to measure and had me a quote by that afternoon. We worked out some details and I gave them a deposit on Thursday. Vagner said they'd do the install the following Tuesday, then changed to Wednesday, then changed three more times over the next two weeks. They texted me at 10:15am the day they did the install asking if they could do it at 11:30am. This was after I'd already been waiting two weeks. Their actual install work was awful. Granted, the house is a hundred years old so one can expect some issues, but having hired a few granite companies I'd say this was a pretty amateur job: - One of the countertops didn't touch the cabinet on the front edge at all which means the granite could break if there's too much weight on it or pull out from the wall - The other three counters touched on the front edge but only in one or two places - Backsplash had a 3/8 inch gap and didn't touch the wall - They snapped the kitchen drain pipe when the removed the old sink - They cut original 100 year old cabinets and "fixed" the structural parts using my finish brad gun which is way to small for structural work - Electrical outlet was out of the wall and couldn't be pushed back in because the backsplash was installed under it - Only used two brackets to hold the undermount sinks in place - one of the brackets that was there fell out when I touched it (manufacturer recommends 8 per sink) - Sink they supplied didn't fit properly into the sink cutout I texted Vagner with pictures of the problems and let them know it wasn't done right. He immediately tried to charge my card for the balance without responding, however I got a fraud notification and it didn't go through. Vagner then told me that my cabinets weren't level and it wasn't their fault. I asked if they were installed correctly and he combatively asked me what I wanted him to do because the cabinets were the problem, not their work. I hired someone else to fix their work. They were half the price of Home Depot, but you get what you pay for.

Great value, fast and reliable, Vagner is a man of his word and does what he says. The installers…read moreare very good aswell.

Highly recommended !!!! Fair price for small repair . Livia…read morewas super nice to help us booked our next day appointment! The work team came on time , they fixed all the chips on our quartz countertop including those chips we didn't noticed !! We are so pleased with how professional they were!! everything fixed within 30mins and dried in 15 mins , they clean up after too !!! Now, We are ready to use the countertop right away ! Awesome !!!!! Thanks to Livia, the owner & your work team!

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

Joshua and his team did a great job on the kitchen remodel, flooring, and some other minor projects…read moreI requested. They were very communicative, and let me know right away when they discovered cosmetic damage on an appliance that had been missed due to tape covering it. They were also very flexible with pricing, and were willing to adjust their estimate to be within my budget. Overall, I am happy I went with them.

Josh and his whole team did a terrific job on our new bathroom. After a slightly slow start setting…read morethings up - which was partially due to our town's slow permitting processs - once they came onsite everything was fast, professional, excellent communication and excellent quality, and more than fair. Highly recommended

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Update: 5 days ago, the owner said she would reach out to me directly regarding my experience. No…read moreone has called me. I wish I could say that I was surprised.

Came highly recommended. Good price and installers were pleasant and professional to work with. The…read moreTemplate work was poor. Had a waterfall edge and instead of it going tight to wall The gap was filled with caulk. Had a hearth top done in stone and again gaps where it should be tight to wall. Apparently it was my fault for not informing the installers is the response i got. Thought it was very unprofessional. overall decent job but for a high end finish i would not recommend!

We were impressed by the overall experience working with USA countertops. We showed up minutes…read morebefore they closed and they stayed open without making us feel rushed. They provided countertop samples for us to take home and sleep on before making the final decision. The overall turnaround time very fast! Their pricing was competitive with other local distributors. Highly recommend this company. We got quartz countertops in a honed finish.

Amazing job. We couldn't be more pleased with their hard work and attention to detail.read more

I experienced the same discussing habits that you're reading over and over again as they say, don't…read morewalk from this place RUN from this place!! Kieth, the Owner | East Coast Countertops and Alicea!! Seem to pick and choose the customers they want to do their business with?? The high level of prejudice is inhuman on who they decide to do business with!!! The behavior of the company of the owner and the employees was highly disgusting and inappropriate and insensitive and insulting !! They held me up for three weeks. I had five customers waiting in line and they kept saying I'll have the estimate ready tomorrow. I'll have the estimate ready tomorrow. I'll have the estimate ready tomorrow. The sneaky slimy behavior of Keith and Alicia was completely disgusting. I do not recommend this company. !

We had Stonelab remove our Granite Counters and replace them with Quartz, it was not an easy job,…read morewe had to match the Quartz on the other side of the kitchen, and they helped us find the match. I cannot say enough about this company, they are the best. They are very professional right from the sales to the installers; I would give them a 10+. I shop everything out that I buy and let me tell you, you do not need to look any further than this company if you are in the market for Quartz or any stonework. I love my counters, everything turned out perfect.

We replaced an old laminate kitchen counter and porcelain sink with a new quartz countertop and an…read moreundermounted stainless sink. The folks at Stonelab were courteous, professional, did a great job installing and had the best price of any dealer I contacted. And they did it all within 1 week. Outstanding company and service! We love the countertop and sink and wish we did it years ago!

I stumbled into this location by accident, and it turned out to be an exceptional find. Although my…read moreproject involved only a bathroom vanity, shower and tub, the owner Mak was remarkably helpful, knowledgeable, and professional. He treated the job with the same care and attention you'd expect for a much larger project. His depth of experience was immediately clear, and his guidance was invaluable. The showroom isn't the largest, but it's extremely well‑curated, with solutions for every type of application. The amount of product he keeps in stock is impressive, and the workspace is spotless and truly state‑of‑the‑art. Having recently completed a kitchen and two bathrooms with another vendor, the difference in quality was striking--and honestly a bit painful--once I saw what I could have had with Superior Stone Works. Pricing was more than reasonable, and the entire experience felt refreshingly straightforward. Mak is also very much a family man, and hearing about his family only added to the warmth and authenticity of the interaction. Outstanding company, excellent products, meticulous installation, and great value. A genuinely positive experience from start to finish.

Superior Stoneworks work and customer service exceeded all my expectations. Their attention to…read moredetail is on point. When other companies told us it can be done Superior Stoneworks made it happen. Highly recommend and will be using for all our stonework needs.

We had an outstanding experience with Bill and the employees at Countertops by Superior. They came…read morehighly recommended from our contractor and it is clear why. Bill visited our home to measure and go over the different options for replacing our countertops and sink. He was able to provide me with a quote that day which outlined the work that would be done. We were able to visit the showroom that weekend as they have convenient hours on Saturday. We were impressed by the number of slabs they had available in the showroom for us to look at. We instantly fell in love with one pattern of granite and Bill and crew worked with us to ensure that we received that specific slab and scheduled our installation. The day of, the two men (I feel terrible that I can't remember their names) were amazing! They were so friendly, walked us through the installation process and cleaned up along the way so my house wasn't covered in dust. In addition to the fabulous countertops, we received a large, high quality sink that put our last sink to shame. They also gave us the sink protector grates, a basket drain and a 'hot plate' from the remaining granite. We were not expecting these bonuses and are so happy with them! In addition they had the forethought to put a piece of wood above our dishwasher so that it could be properly secured into place again. I highly recommend Countertops by Superior! They well exceeded our expectations throughout the entire process. Thank you so much!! (P.S. I'll add updated pics when my backsplash is done which will really make our countertops pop)

We wish we could give a higher rating. From the initial showroom visit, special order granite, to…read morethe installation, they clearly know their stuff. Courtney treated us like family from start to finish. Great value, highly recommend using Countertops By Superior.

I am extremely satisfied with Cliff Leonard. He made the experience easy even after I changed the…read moremy mind a few times. I am very pleased with the work and Cliff helped me decide the right sink to go with my kitchen too. My friend recommended Countertops Express and after seeing her kitchen and the wonderful countertop, I knew he was the person. I hope you have the best experience as I did.

I recently had countertops installed by countertops express. I would highly recommend them as they…read morewere very competent courteous and did the job timely. Everyone that came to my home came on time and was very friendly and accommodating. You cannot go wrong if you hire them.