I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

I just called to get tires mounted on a honda ruckus i bought here. They want $60 per wheel to…read moremount and supposedly balance 10" tires on loose wheels. These wheels don't get balanced because the bike only goes 35mph and are not balanced from the factory. Nash disagrees and insisted on charging $60 per tire to mount/balance. Ill take them to ride now in gilbert for $30 per tire to mount. This has left a bad taste in my mouth considering my car tires are $40 per wheel to mount and actually balance. I Dont think ill consider Nash anymore for service or vehicle purchases.

The best in the business, lots of knowledge at this shop! The owner takes pride in helping his…read morecustomer and giving them excellent customer service! Great place to do business!

Jesse was at the front, one the nicest guys I've had the pleasure of doing business with. Will be…read moreback for repairs and parts for my RZR

BEST UTV Parts around!! I was having issues with my driveline making tons of noise and vibrations…read more Talked to Chad and he lined me up with a Sandcraft driveline with their carrier bearing and also had my front diff get the gen 3 bulletproof! Have to say my RZR has never been better!! Need to get some of their bad ass paddle tires next!!!

From the owner: All Off-Road, UTV and Sandrail Custom, Insurance Work for Off-Road Vehicles…read more Products: Carrier Bearing, Steering Rack Stabilizer, Upgraded Driveline Combinations, Front Differential Bearing Kits, Upgraded Armature Plates, Ultimate Drain Plug Kits, Transmission Bearing Kits, Upgraded Billet Motor Mount Kits, Upgraded Motor Mount Tube, Sway Bar Kits, Limit Strap Kits, Upgraded U-Joints, Aluminum Billet Wheels, Destroyer Paddles, Paddle Tires, Clutch Cover T Bolt Kits, Wheel Parts. Brands: Sandcraft, RZR, Textron, Polaris, Can-am.

Paid over 30k installing mods. Have had electrical issues since day one and these mods were on a…read morefresh new 2024 rig. So no previous work. Components like acumen, switches, rgb light issues, bass knob lights/ features turn off and on randomly doors not hinged even Batman lights randomly change color utv feature of synching music to lights has arrow through mic and won't pick up sound or all lights flash white when you change utv setting from disco to soft etc. . Rugged main headset comes disconnected loud pop if I power down ride command. Fix for "pop" just don't turn off ride command???? Fix it and install it right so it doesn't sound like someone is yanking wires out of an amp. Refusing to honor their workmanship warranty saying "user error or ride command update issue". That doesn't randomly turn features on and off, cause sno sound on external speakers and ground noise through headset. They added clutch kit and now shifter is sloppy and loose. How does that happen? Oh and any response he posts- he turns everything around to make the posting person look to be the bad guy so just wait for it.... Ha

Not sure why Chief at alpha blocked me. I didn't ask for any discounts and was not pushy we then at…read moreall. Unfortunately I was in the hospital when I needed to pick up my rzr so I sent my son and paid thinking everything was done. But it was not. They did my clutch which I have still not been able to test as I'm still recovering but my exhaust was not repaired as we spoke about and when I tried to call, I've left multiple messages. Then all the sudden I've been blocked. I call over and over again to see if I'm just a lucky guy that is calling when they're already on the phone, but it goes straight to voicemail again so now I decided that it was time to leave a review because for all the good reviews they have that's not the service that I got with the communication trying to get a hold of somebody in the beginning when I drop the car off, Chief was great Communication was awesome. Prices were OK then when I call after pick up, I'm completely ignored and I'm sure there's gonna be a very different rebuttal of course but it's OK once I recover and get into the car to test the clutch I'll be writing another review or updating this one.

Hands down to TMW off-road had the best experience and service with all the guys that work there. I…read morehad my RZR built with the best looking parts on the market that don't compare to any other companies out there. The work and quality speaks for itself.

Picked up a set of doors for the canned ham, great fit, super easy to adjust the revealsread more

I was calling to find who did work on a utv I'm looking to buy and the owner called me back and…read moretook the time to discuss it with me. He didn't do the build but have lots of helpful information.

Dropped my Raptor 660R off for tune and repair. I purchased it used from Craigslist but ran pretty…read morewell. Next time I used it, it wouldn't run right. I told KMS to do what ever it takes to clean it up and also Dyno tune it, money wasn't a concern. They were honest and went above and beyond to diagnose and resolve the issues. They resolved the issue, tuned the bike and fixed some things I didn't even mention. They also topped off my oil and adjusted the clutch. I'm stoked they didn't try to BS me into fake repairs like most shops almost always do!!! I took the quad out to The Boulders OHV area and did a 35mile trail ride, ran flawless. They're amazing! I will be having all my work done here with my other toys too.

This business is closed, Lease forfiet on the door when I went by there today 11/30/22 no phone…read morepick up etc. Great work for me last year oh well wish I could get another motorcycle dynoed.

These folks are all about the bike and customer service! They did my battery, tires, brakes, grips…read moreand got me on the road fast! All I can say is wow and I highly recommend!

I have to say i'm new to the valley but not new to bikes. I was looking for a good shop since…read moreleaving southern nevada where I had my harley mechanic. Talk to mike over at arizona motorcycle service on the phone he sent me an estimate. And did exactly what he said he was gonna do. Mike and the crew are the best over there. Won't take my bike anywhere else. Highly recommend