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Tafts Small Engines And Powersports

5.0 (1 review)
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Motorsport vehicle repairs

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Honda Of Superstition Springs

Honda Of Superstition Springs

(541 reviews)

Went in for an oil change & a factory recall! Service was…read moreamazing. Phil got us through so fast, helped me make my next appointment, he made this so easy. Thank you so much

DO NOT COME HERE! I recently moved to the Mesa area and needed my biannual service for my Honda…read moreInsight 2019. That service went well but within a week or so of my 85,000 service I noticed a squealing noise coming from the vents while using my AC. I will start off by saying I know when I scheduled my service the way Philip talked to me should have been a red flag but we decided to bring the car in anyways. I had my husband manage the contact with Philip after he was condescending with me. On 03/20/26, Philip called us after the projected time we were given to hear back and indicated that my AC Compressor had been severely damaged and caused catastrophic damage to the whole system and that I will need a whole AC system replacement. He quoted us a little under $10,000. Honda has a recall on the AC Condenser in my vehicle as certified by another Honda dealership (Chandler), as Philip refused to check for us via VIN. Philip was short and indicated that he did not see how that would be related at all but would contact his manager. This morning, 03/21/26 my spouse called and Philip indicated that the AC Condenser was not the issue. We decided to get a second opinion as the whole interaction with Philip was shady and we felt uneasy. Philip did not want to even talk to my husband about the issues in depth while paying for the diagnostic fee- $240. Finally after my husband questioned why Philip wouldn't talk about the vehicles concerns. Philip indicated while being condescending and infantilizing my husband, that the issue was the Evaporator and that everything else is just contaminated. Philip would not go into detail of what "contamination" meant. This explanation is a completely different story than received on 03/20/26. We are unsure if this error was complete idiotic incompetence on his part or if he had malicious intent. Either way, we were not working with them anymore. Philip indicated manager approved $8,600 cost for total AC system replacement. To which we declined as he destroyed what little trust we had left. This "updated story" was reflected in the service recommendations from the Tech. I will never recommend this Honda Dealership from our personal experience or as per research and review, it seems that their reputation is justified.

Tafts Small Engines And Powersports - motorepairs - Updated May 2026

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