Kelly and Jessica are great! We couldn't be happier with our kitchen design and can't wait to bring…read moreit to life! Great communication, set realistic expectations, listen to feedback, and really help along the way. Definitely recommend!

We recently remodeled our kitchen and used Humanity Home & Cabinetry for the kitchen design and…read morecabinetry. In late 2019, the company expanded into a huge new showroom in Santa Rosa. When we started working with them in the spring of 2019, they were in a tiny office with very limited abilities to showcase products. As a result, I had to do a lot of searching on the Internet to vet the cabinetry they were pitching. Not sure whether you can get into the new showroom at the present time due to COVID, but if so, you can easily see the lines they offer right at the showroom. Our designer Jessica Ivie was our primary contact point throughout our kitchen design and remodel. She has an excellent sense of color and is skilled at paint matching and finding colors that complement your existing decor. If you are looking for someone to tell you what to do, she is the designer for you. Jessica is extremely organized and skilled at follow-up, and both are characteristics that are absolutely indispensable in any remodel project. In fact, she provided more oversight for our project than our contractor did. I was a little worried that since Jessica was not a cook that our kitchen design might be lacking, but in fact we have been very happy with the new layout she created for our kitchen. During the COVID shelter-in-place, we've had plenty of time to vet the new layout. We are enjoying the ease of access to previously inaccessible items, the beautiful backsplash, better lighting with under cabinet as well as overhead lights, warm colors, and clean design. The kitchen has gotten a workout and has delivered beyond our expectations. The only really negative aspect of working with HH&C occurred late in the project. Jessica helped us select a gorgeous glass backsplash that was from a brand new backsplash vendor. Much later in the project Jessica also suggested we get matching glass switch plates. Unfortunately, because she had never used a glass switch plate in a previous project, she did not realize that the flat backs of glass switch plates require a different approach to cutting out the openings for the plates in the backsplash or a different installation of the electrical boxes. As a result the glass plates could not be installed flush with the backsplash, which the electrician said would make them likely to break. The resolutions would have been costly that late in the project. Instead we opted to use different switch plates and asked for a refund. We did receive a refund for the plates, but Jessica's boss Kelly Silverstein made it clear she was not happy about giving us a refund. She suggested we wanted a refund because we didn't like the plates instead of acknowledging that HH&C had recommended a product that would not work given what the contractor's expectations for switch plates had been up to that point. We were shocked at her reaction about the refund since the refund amounted to less than 1% of our total purchases from HH&C for cabinets, backsplash, sink, etc. I have no doubt that our contractor invested considerably more in time and labor to rectify the whole switch plate issue than HH&C did in providing us with a small refund. By contrast, our contractor did not charge us any additional fees. It was a shame that we walked away from HH&C with such a bad taste in our mouth right at the end of the project. I would highly recommend Jessica as a designer, but because of our perception of Kelly's lack of customer service, I lowered the number of stars for HH&C from 5 to 4.

Luiz and Angel did a great job of installing wood flooring in my den/bedroom. They also added trim…read moreunder my bookshelf which made it look like it was a built in shelf. They came on time and cleaned up after the work was done. I highly recommend them.

The previous owner of my house was a heavy smoker. Replacing the carpet with LVF plank flooring was…read morethe first step to remediate the cigarette smell that permeates the two bedrooms. The work was accomplished in one day, including priming the subfloor with an order ridding compound. Workers were skilled and efficient. The result is excellent.

I've been working with this company approaching the five year mark, and I have to say, their…read moreservice is one of the best in Sonoma County! If you need cleaning services and or carpet cleaning services done, this is the company you want to contact... Regina is an absolute professional when it comes to meeting your needs, whether it be your business or residential services, she and her crew get the job done:) Her service techs are kind, prompt and thorough! If I ever have a last minute service call, the need is always met... After the fires in October, I needed a few apartments turned over, this company (did not hesitate), returned my call, and was out the following day and did an awesome job! So if your looking for a cleaning and or carpet cleaning services to get the job done right, I would highly recommend contacting Regina at Diamond Quality Cleaning Services. She is very professional and at the same time has a sweet disposition about how she wants to represent her company. Thank you Regina for your many years of "Quality" cleaning services in the Sonoma County Area!

This compay is taking kick backs from apartment complexes that are double charging cleaning fees. I…read morehired a professional that charged me $250 for my one bedroom appointment. Riverwoid Appointments in Napa California said they had to have Diamond Quality Cleaning co. In to do a "light cleaning" for $195. I just was hung up on by Diamond Quality Cleaning when I asked for an invoice showing either a payment by Riverwood or an invoice. So I think I will never do business with anyone whom can't show me a papertrail. It's a scam used by many people that own multiple occupancy realaste in Napa & Somoma County.

The showroom is fantastic. Really helps for those that need to see and feel the products. Products…read moreare high quality. Purchased a Bertch vanity and love the end product. Seif was extremely helpful in determining the type (single vanity or separate cabinets). He was diligent in obtaining the side splashes and replacement drawer front (the contractor put the handle on incorrectly). Bertch sent the wrong cabinets on the initial delivery but quickly replaced them within two weeks. However, they sent the wrong drawer front 2 times before getting it right almost 2 months later.

Great showroom, knowledgeable helpful staff! We were looking…read morefor a beautiful, modern, but not extravagantly priced bathroom vanity. Showroom staff are so nice, honest and helpful. We were able to select one and have it shipped almost immediately. Might not always work out that way, but net, net we got the clean, modern, beautiful bathroom we wanted at a price we could afford. Photos: https://photos.app.goo.gl/XyBXZFcS1b9KAc4z7

Madison and Mercy at Ceramic Tile Center (San Rafael) were exceptionally patient and helpful as…read morethey guided me through so many decisions. They advised re: color, texture, design and so much more. Madison, who prepared my order and invoices, was accurate and methodical. Highly recommended!!!

I contacted Ceramic Tile Center in a panic to find a substitute tile for our bathroom remodel…read more (Our chosen tile from another source had been damaged in a truck accident, and would delay the project significantly to re-order.) After a little talk on the phone, I was given an appt the next morning with Annika. When I arrived, she was already prepared with photos of my previous tile, and had ideas on what could be a good replacement. We worked together to finalize a suitable selection, made the order, and had the new tiles ready for pick-up in three days. The tiles we chose were very reasonably priced, everyone was very friendly and professional. I am very satistifed with their service, and the outcome in our new beautiful bathroom. Thank You!

Liyan was so wonderful when we were adding an island and adding new countertops in our kitchen…read more Beautifully done work and products. Our kitchen looks great! Barbara and Michael

No one can match the quality and price that Liyan at Best Deals Kitchen has. Our kitchen was…read morepersonally designed by the owner! The installation was worth every penny. The crew was meticulous with lining up the grain to match. I highly recommend Best Deals Kitchens and Bath. You will be amazed!

Yes Highly we had a counter top unit for our house bulilt 22…read moreyears ago formica with cherry wood trim and it still ooks like new. Tight corner cuts that have stood the test of time, wood and formica both. Then we aske d lately for a small cutting board which they made for us ( unknowning who we were) and when they cut it to size and found small cracks in the edge on one side , they did not charge us for it It was cut out of a job / sink cutout extra, but they did not feel it was up to their standards. Very stand up people in business . Pleasur to do business with it Horace and Cynthia White

Just had our bathroom countertop replaced by Custom Design Countertops. Great price, amazing…read moreinstall! This couldn't have been an easy job with this countertop between 2 walls but they did it and amazingly not one scuff on the walls. Install is flawless! Super impressed! And they installed the undermount sinks so my husband was happy he didn't have too.

All though they were not able to help me find a discontinued item, they sure did try and I wasn't…read moreeven a big customer. I just need a couple of boxes of flooring. And they would have to ship it to me as well. I was impressed that they worked so hard for nothing in return. They didn't make a dime off of me but put a lot of work into trying to help me out. A++++++++

We had a good experience with this company. We had them do a large flooring job in our home that…read moreincluded reflooring the majority of our home. We shopped at several other flooring ships and the floor store chain was $4000 more than Carpet Center. Same brand. Same quality. Same color. They are a smaller shop so installs and scheduling can take longer or be a little iffy but if you communicate clearly and regularly with Kitty she will hook you up and make sure it goes well. Our install looks amazing and it was done very well.