I have eaten in Neals Cafe since I was old enough to remember,4 years old I remember the (PINK BOOTHS),,I am 57 years old now,,and My Husband & I have eaten breakfast,dinner & supper,,at Neals,the food is always good,,we even know some of the waitress's by name whom know what we order usually,,,My husband & I have (STOMACHE & GERD) problems,,we also know Don Neal,,we drive about 20 miles to eat there,today Sunday,,Oct.2nd 2011,,maybe our last time,,A new waitress,,throwed her ticket book down at me,,,after I told her,no lemon in my tea please 3 times,,,a waitress that knew us,,came out of the bathroom and said she knew what we wanted,,,at least me ,,even in my salad,,,not meaning no kind of harm,toward the newer waitress,,,the New waitress ,brought my tea,,,with a (BIG CHUNCK OF LEMON),,and tried to make my husband even agree I ordered Lemon,,,in which he said no mam she said no Lemon 3 times,in a nice manner,,,this waitress needs & (ANGER-Management ) class badly,,she threw her pad down at me,,in front of Northwest Arkansas's well known Realitor Jim Linsey & his wife,,,and went off and told Kelly to deal with me,,,like I was a bad person,,,,my stomache got all quizzy,,I got the shakes,,I wanted to leave up front,,between my husband & Kelly,,they tried to talk me into enjoying my meal,, I really tried,,,But ,I could not,,Kelly stated the waitress 's little girl nearly cut her (FINGER -OFF) and she is upset,,for me to over look it,,here I am trying to deal with my nerves & looking like the (PROBLEM) in front of other people! The Linsey's left,,,I eat a little bit,,couldn't hold back my shakes & tears,& upset stomache,,as far as trying to hold it all within me,,I had to watch this awful waitress go around snickering like a ugly behaving child,,with a couple of your other new ones,,,looking at me!!!!and the couple at a table behind where Jim Lindsey was setting,,she also argued with,that nice looking lady,,,that she said she wanted something,,the other lady did not,,,,,All these years,,,I have (NEVER BEEN) insulted,as we were today,,I had to grab my tea in the to go glass I ,,always get it in,,,and run by your son (Don),,,whom I really couldn't tell him everything,,,my husband had to gather my food up,,,and he (PAID) as we always do,,,& left,,we got as far as Braums,,,he had to let me run in their bathroom to throw up,,what little I did eat,,,It is not right,,to take the Blame for something,,,we didn't do,,and from the way business's are needing good customers to return,as even Don has talked with us about with things going up,,,,I don't think he will apprieciate this hateful abrupt waitress,running around laughing,,,she will not ever get none of our money as long as she works there,,we will never eat there again!!!,and to be told at a dinner table about a finger getting cut and loosing alot of blood,,,and us trying to get our order down right,,to try to eat ,made us even sicker,,I hope she is very happy with her actions,,,,she should of stayed home,,with her daughter,,,,,and not take her ANGER -OUT,,on us!!!!,I know Mr Don would of gotten her nailed down,,,his son told me he was on vacation,, when I asked where he was,,,,so we will not be back,,,,till she is no longer there after such a rude outbreak.
Don you need to deal with her,,We did not do a thing wrong,,just trying to enjoy a Sunday dinner,,and bring you more business,,,that was ruined forever!!!! All I know,,she will run more people off,,,for that other lady was looking at me and shaking her head also,,,for she acknowleged what we went through,, I worked in Public Relations for over 40 years,,20 of that at a Hospital,,,,,She best be dang glad I was not the Boss Lady today,,,,but you will loose not only us,,but our whole families!! Personal Problems are not your customers problems,,,I even tried to set there thinking,,I worked in a Hospital,,,,and I should be able to handle (BLOOD) discussed at a table,,,,but since I was in a Your Resturant,,,and not a Hospital Cafeteria,,,the personal problem of hers was not at all our problem,,to have to listen about,,over our Sunday Dinner,,,and get the ticket pad throwed down on the table,,,and waving her arms up in the air!!!,,,I also noticed she picked on (WOMEN),,and tried to get the husband to agree with her,,,I had to watch that old trick many times over,,,while working in Public Relations,,,trust me you will loose more business,,plus it appears you have several new waitress's since the last time,,,,but your son never even saw this taking place,,,like you would of observed,,we have seen you,,,,watch everything,Sorry to have to Post,,,I tried looking for your phone number!!! I noticed another post on here,,,I have always enjoyed the animals mounted on the walls,,,but,,will,, never set under the big moose in the corner table,,again,,I sat there when a kid ran over and slapped its mouth & beard,,,my food got full of DUST,,Lucky I had taken my last bite,,,,That table is in a bad spot! read more