We are so happy with the newly installed railing by NCO Railings. I emailed them some photoshopped pictures of the porch with the railing design I had envisioned. The installer arrived this morning with the exact railing I had presented in my diagram. I had also asked for a textured black powder coating - also perfect, and beautiful! The installer was very friendly and accommodating and very competent. He had it installed in under an hour. We highly recommend NCO Railings. Communications with "Mike" the NCO coordinator was always pleasant, professional, and timely. Pricing was very reasonable for the quality of product and installation. Highly Recommend NCO Railings!!! 10/10 Matt & Katie D. Livermore, CA read more

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We had a great experience with NCO. Our staircase is narrow, so we wanted to avoid having a handrail on both sides of the stairs. A full 3D scan of our stairs was made, and a 3D image of a proposed solution was provided. They were able to handle a bump out in the railing where it needed to avoid the drop down ceiling in our hallway. It came out amazing and their price met the budget we were targeting! Highly recommend! read more

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Other than the delay in finishing the project, the railings are beautiful and just what I wanted. You

I rarely leave negative reviews, but my experience with Mike was so egregious that I feel compelled to warn others. What started as a promising project quickly devolved into a nightmare of unfair payment terms, unresponsiveness, and outright harassment. First, his payment terms are highly suspect, and I believe, illegal for California. He demanded 90% of the project cost ($15,000 out of $17,000 in my case) upfront before any installation even began. This immediately set off red flags, but he seemed professional enough and had great reviews so I agreed. Despite paying $15,000 by April 5th, his responsiveness and commitment to the schedule were appalling. I had to chase him relentlessly for updates. After multiple follow-ups, they finally showed up on April 24th (three weeks later) and only completed partial work. It took another month for the remaining work to be completed, during which time getting a response from them would take days. The absolute worst part of this experience, however, was the harassment I endured when the job was finally completed. On May 21st, I received a final invoice at 1:25 PM. That night he sent multiple text messages demanding immediate payment. The harassment escalated the following morning (May 22nd less than 24 hrs later) when he outright threatened to show up at my house and remove the cables I had already paid for. This type of aggressive and intimidating behavior is completely unacceptable and unprofessional. read more

Extremely pleased with my new railings from NCO Handrail. Owner Mike came down to take measurements for a guard and hand rail on a Wednesday and had the railings made and installed 2 days later on Friday. Wow, that's impressive! The railings turned out to be exactly what I wanted and the quality is excellent. The installation team was frprofessional, courteous and clean. I'd highly recommend NCO, wonderful experience from start to finish. read more

NCO Railings - Decks & Railing Near Me

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This guys came highly recommended through a friend of our and indeed they were right. This people are very professional. Their work is excellent. I would recommend to anyone that wants to replace their stair rails to hire this guy as they do an excellent work we were very pleased and happy with the results and the work they perform. read more

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We couldn't be happier with the horizontal cable railing from Mike. He came out personally to ensure precise measurement and the custom build was done faster than estimated. I'm a technologist by profession and did extensive research before choosing NCO Handrail. Their all-in pricing including installation was surprisingly competitive, and the materials and workmanship are far superior to the pre-fab offerings from the DIY stores and national websites. His team were courteous, careful and professional. I recommend them without hesitation. For those looking carefully - he uses high-strength aluminum 6061 which is cut and welded to measure, and then finished with industrial-grade powder coat. The cables are marine-grade 316 stainless steel. Everything about the process was exceptional. read more

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Mike and his installation team did an amazing job. I'm thrilled with the way my new handrails turned out. They transformed my space completely in just a couple of hours. I was really impressed at the efficiency of coming out only once for measurements and then installed perfectly. They were great in working with me to match the wood stain to my stairs and it turned out perfect. I'd recommend NCO Handrail to anyone looking for high quality custom railings. Thank you, Mike and Team! read more

NCO Railings - Decks & Railing Near Me

I love my new railings! Michael made the whole process very easy. Michael is friendly and responsive. His team is awesome! The railings are very sturdy and have changed the look of our entry way. They are exactly what I wanted. I got estimates from other companies and NCO is by far the best deal around. I absolutely recommend NCO. read more

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Wow.. just so happy about everything. My order took awhile because they had a huge job ahead of me, but it was worth the wait. Mike came and measured, and his crew did the install. I submitted a sample of what zi was read more

Sent a detailed request for a quote and a followup. This contractor could never be bothered to respond.

I really appreciated Mike's patient and professional attitude, from listening to the design ideas, all the way through the installation. He and his partner had pride in their workmanship, and made sure every detail was addressed. Would use them again for future projects. read more

Mike did a stellar custom railing for us. He was responsive, very creative and easy to reach. We couldn't be happier with his work. Custom work takes some time, but his work is well worth any wait you may have. I also felt his pricing was fair for this type of craftsmanship. I highly recommend NCO. read more

Mike and his team replace our outdates railings and handrails across the whole house. Mike listened well to what we wanted to achieved and proposed and great option. It's modern, colored in our preferred option, looks amazing and is high quality. The installment was flawless and Mike has been extremely responsive throughout the process. From start to finish, we were done in less than 4 week. I would highly recommend Mike and his team to anyone looking to replace their railings and handrails. read more

Working with Mike and his excellent crew was straightforward and very successful. We needed a second handrail to match our wrought iron railing. The first meeting was to get measurements and a quote, and the second meeting with the installation of the handrail. The crew was very professional, well prepared and very patient with all of my questions. They showed up with masks on and were thorough with their clean up. The handrail itself looks great and goes really well with our existing railing, and is very sturdy and a nice addition to the stairs. We highly recommend NCO Handrail because they followed through on everything they said they would and we got a handrail that we really wanted. R. Beck Sonoma, CA read more

Several months ago, we were looking at custom metal railings and requested quotes from various companies in the Bay Area. Mike was assertive in contacting me. He was very professional and answered all of the questions we had. We sent him pictures of what we envisioned for our railing, and we were very happy with the results. They made our railing from scratch and installed it beautifully. We are still in awe of how much it makes our house look better; it's quite a statement piece. We will definitely ask Mike to do our other projects down the road. read more

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I needed to install handrails on my back stairs and had a definite concept in mind. Raymond came out, discussed what I wanted, and took detailed measurements. I had a 3D rendering within four days, and it was exactly what I had envisioned. They not only fabricated what I wanted but also matched the hardware on my back door. The installation team was on time, professional, neat and kept me informed of their progress. I highly recommend NorCal Handrails read more

NorCal did a great job. Communication was easy and efficient. Mike showed up when he said he would and completed on time. We are very happy with our hand railing. read more

We connected with NorCal Ornamental to build and install new stair railings following a floor remodel in our home. The process was very easy - Mike was very responsive and communication was done primarily through texts. The extent of planning from my end was minimal - just a quick call to discuss and some example pictures, and the finished product came out wonderful. Mike did a great job considering the impact of mounting the railings on passageway space, and I consider this job to be a huge improvement on what we've had before, vs. just a replacement. Thank you! read more

Highly recommend! Mike is a great communicator and listens to what his clients are looking to create or achieve. We are incredibly happy with our railings and know they will last a lifetime. read more

Mike was great! Gave me a quote to fix my old, loose porch railings. Went above and beyond to secure them for safety. Loved the mobile truck and speed he was able to get the work done. Very impressed and highly recommend Mike. read more

We're really pleased with NCO Handrail. We ordered a small handrail which came out beautiful and sturdy, except I didn't like how the color I chose online turned out in real life. No problem, they helped me decide a new color and repainted it prior to installing. It was done the next day. Thank you! read more

Our homeowners insurance required us to install a railing on stairs from our driveway up to our house so we needed the work done quickly. Mike was great to work with, prompt, flexible, and the railing he installed is beautiful. Highly recommend. read more

This outfit did a great job. The railings are just beautiful - simple, elegant and very sturdy. The job was done onsite in 2 days and they were a pleasure to deal with. We would definitely recommend them and hire them again if we needed more work of this kind. read more

NorCal just built and installed new railings to match a set that had been built a few years ago. I had been concerned about finding someone to match the work but Mike's work was precise and of the highest quality. My railings are posted in his photo library (they have a tulip shaped design). In addition to the excellent craftsmanship, Mike was a real pleasure to work with, professional, and his price was reasonable. I couldn't have been more satisfied. read more

Here's why NorCal Ornamental deserves a 5-star rating from me: First is the work quality. We wanted a handrail that is befitting of an all-new entrance to our home, including new stone steps, an enlarged landing, new redwood fence/wall and landscaping. In addition to a beautiful, light appearance, the handrail that Mike Mendes and NorCal Ornamental built and installed is rock-solid. Just as important, though, is the design execution. We had no drawn plans to show. We just referred to a few website examples and then, in words, described "a look" that we were hoping to achieve. Mike took it from there and built a handrail that is perfect for the location and that complements all the other work we have done. His work, alone, is a highlight of our entrance. We could not be happier. read more