It's refreshing to work directly with the owner of a company and to have him be very responsive to my questions and transparency with pricing. Paul was able to work with my timeline and was ahead of schedule with the materials being ready. I lagged a bit in the install with the area not being quite ready but the moment we were Paul's team was ready to install. They completed my glass railing installation in half a day and took great care in keeping the work area clean and not causing any damage to the flooring. Very professional throughout the process and clear with when payments were due. I would not hesitate again to reach out to him for the next phase of my project. Extra plus is they manufacture the railings and therefore control the timing and costs whereas some installers I received quotes from send out for material and take can take some extra lead time. He also did not attempt to upsell me when I inquired about thicker glass than what the industry standard calls for. It's rare to find honest companies at times like these. Thank you Bay Area Railing! read more

Paul was great to work with through the long process of city permitting and engineering reviews for our non-standard install. The railing looks great and Paul was very patient while the process dragged on. Very professional and the pricing was fair. Thank you and Nick so much! read more

Bay Area Railings - Decks & Railing Near Me - San Pablo, California

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Paul and Bay Area Railings were outstanding!! I needed cable railings for a deck remodel where I was going to do the actual DIY installation. I gave Paul the proposed deck layout and my requirements and he designed the actual post layout and gave me what I thought was a very fair price for the materials. Then, as with most DIY projects, life got in the way and it wasn't until a year later that I actually placed the order. Paul stood by the original estimate which was refreshing compared to a lot of businesses. He also spent a lot of time with me discussing the best way to install the posts and cables (which I'd never done before) and pointed me to the best places to get the stainless hardware I needed to secure the posts. I went to their facility many times to pick up material, get advice and even had them fix a couple of cable fittings that turned out to be defective - all the employees were friendly and so helpful. I still haven't quite finished my DIY'ing but Bay Area Railings helped the project turn out much better than I thought it would. Highly recommend them!!! read more

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After reading reviews had high hopes. First conversation went well. Made a site visit appointment only to have Paul cancel the night before. From there went completely down hill with the lack of communication and non responses. After weeks of poor customer service. I gave up. Would not recommend. read more

I took the time to make an introduction between Bay Area Railings and a client who needs a railing. I sent an email and asked Bay Area Railings to cc the client in the response. Paul Petruzzelli sent an email response and did not cc the client and said "Hey this is to small for us sorry." All he needed to do was write a polite response and cc the client as requested. read more

I need 10 stars for Paul and his team. Seriously. This company 100% over- delivers, and is the definition of going above and beyond. Their service is prompt and professional and they're very easy to work with. If you want the A Team hire these folks! read more

Bay Area Railings - Decks & Railing Near Me - San Pablo, California

After a remodel involving a retaining wall repair that added height to our patio, we needed a railing around it. We reached out to Paul who said he could do the job but there would be a little wait, and the wait was very worth it. The installer Matt did a great job with attention to the finest detail. Initially I thought the railing would close in the space but the effect is the opposite, it's beautiful and makes our patio safe. We love it and highly recommend Bay Area Railings. read more

Bay Area Railings - Railing around cement patio - Decks & Railing Near Me - San Pablo, California

Paul and his team came highly recommended by our builder and we have been extremely happy with the process and the finished product. The glass railing was one of the few items left to complete our whole home remodel, and it was going to be a statement piece of our home. We wanted someone that had the technical expertise, the professionalism, and integrity. Paul hits all of those marks. He took the time to understand our aesthetic needs and spoke with my GC to understand the structural parameters. Most importantly, he did not take short cuts and was very transparent about the process. What I've learned as someone who doesn't have the expertise in construction is that you don't know what you don't know, you lean on those with the subject matter expertise to help carve out the solution and do it in such a way that has your best interest from cost, time and enjoyment perspective. Paul did that for us. We love our new glass railings. read more

Bay Area Railings - Decks & Railing Near Me - San Pablo, California

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We worked with Paul for getting our railings installed and I must say he was beyond amazing! Extremely professional, excellent communication, state of art work. He was mindful of our project scope and gave us great ideas to make it look great. The final product was perfect and I would highly highly recommend Bay Area railings for excellent quality service! read more

Bay Area Railings offers great craftsmanship and professionalism in railing projects. The work was done quickly and beautifully. read more

Bay Area Railings - Jeremy installing railing in my yard. - Decks & Railing Near Me - San Pablo, California

Bay Area Railings did an amazing job with placing the glass railings; they measured the space at least 3-4 times; very detailed measurements and took their time perfecting every inch. We were very impressed with them; they went above and beyond and even purchased and brought the wood handrail on top and stained it onsite. We received multiple bids; no one else was willing to do this wood customization on top. They were also the most reasonably priced; quite frankly their workmanship is quite stellar! I would highly recommend them for any railing needs! read more

I received Paul's contact number from my neighbor who had metal railings project done by Bay Area Railings and was extremely satisfied. I contacted Paul about my wooden railing project. As he did not do wooden railing, Paul referred me to another contractor who performed the project in a day. I am writing this testimonial to highlight Paul's willingness to help, his honesty and ethical practice in helping someone not know to him. I am very grateful for his help. read more

Paul Petruzelli of Bay Area Railings was easy to contact and provided a free on-site assessment at our house. He uncovered very few studs in the wall our new stair rail would be attached to and this thorough inspection meant the actual install, by a two person team, went smoothly. Paul provided useful input on the style and utility for replacement guard and stair rails in our little townhouse, clearly took pride in his work and also offered competitive pricing. This was a professional service and we'd recommend checking them out for your project. read more

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Paul and his team were amazing, and I would recommend ONLY going to them if you are in need of indoor or outdoor railing. They did amazing work, were a pleasure to deal with, and were priced competitively. read more

Bay Area Railings - Decks & Railing Near Me - San Pablo, California

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Wow! As good as it gets. Paul and his team are not only experts on the process, but true artists of what looks good. Paul's feedback on how to optimize our space was the best I've experienced. What I also found especially important is Paul shared how I can maintain and care for the iron railings over the years - no other contractor shared this. I'm surprised this company doesn't have 100+ reviews, they are busy and aim to please. Paul can get into the science of iron and its care. Highly recommended! read more

This company was awesome. My Dad is 78 years old and needed rails yo go up and down the stairs. They were the perfect design and very very sturdy. I'm so grateful what this company did for my Dad. Will refer them. read more

Paul Petruzzeli is an instinctive designer who balances function with aesthetics. We needed a safety railing for a step down living room. Paul understood my basic safety design concept and created a safety railing that was also modern and sleek. The final product was beautiful creating a sense of style to the step down living room. His crew was punctual, courteous, professional and conscientious. Thank you Bay Area Railings !!! Donna J. read more

I contacted Paul to install a porch rail and columns a few months back. I was very pleased with how he patiently responded to all my questions. He was reasonably priced, his crew was great, and I was very happy with the final product. I would highly recommend. read more

I dealt with two other rail vendors for 1.5 years and they both put me in a bad situation. Basically I gave each vendor a deposit but they never completed the project. Terrible. Paul sympathized with my situation and came to the rescue. I so appreciate Paul and Bay Area Railings! After working with Paul, I realized that the other vendors didn't know the business inside and out like Paul. He provided me several CAD drawings so I knew exactly how the rails would look and he also gave me really sound advice on the design. Paul was responsive to all my questions and requests and the project was done smoothly in a timely manner. In the end, I am happy that the other two vendors didn't work out because the design and finished product are way better than what they would've been. In fact the rails are beautiful and look like they were meant to go with my house. Thanks again to Paul and his team! read more

Paul was very helpful in deciding what type of railings I should install for our elderly parents without them looking like Handicap Railings. I had several conversations with Paul to decide on the look and type of installation that we needed and he paid attention to our needs and made helpful suggestions. We had Paul manufacture 2 railings, which he very efficiently installed. He and his team were not only professional, but also cleaned up after themselves and were very friendly. I can definitely recommend Bay Area Railings!! read more

After weeks of back and forth emails and setting a specific date and time for installation of a long railing, they never showed up. When questioned they said they thought there was an issue, but never called to discuss it. They never provided a contract for a $6000 job and in three separate emails quoted different costs for the job. I should have dropped them early on, but these folks are flakes. Very unprofessional. read more

After trying for 6 months to get simple railings put outside our doors Bay Area Railings came through for us. They came to our home even though it was outside their normal service area. All communication was done via the internet by text and pictures. They were at our house when they said they would be and they did a great job. I definitely recommend them! read more

We contacted Paul of Bay Area Railings on the referral of another well-reviewed railing professional (Mr. Handrail). Mr. Handrail was too busy for our rush job, but spoke very highly of Paul and his work. Paul's work is very well-crafted and he takes his business seriously. In addition, he went above and beyond, working over the holiday, and on very little notice, to pull off a miracle and build and install a gorgeous railing all within about a week from when we met, and under two from our first contact. He was also easy to work with - respectful and a clear and responsive communicator. I would highly recommend Paul and Bay Area Railings. read more

When I discovered Paul and Bay Area Railings it was the perfect fit. I needed hand rails to make my inside steps safe. I wanted a simple but classy look. I luckily found Paul at Bay Area Railings who created exactly what I wanted. I was so impressed with his work that I hired him to create two more sets of railings for other steps in my home, and referred him to friends to do their steps as well. I could not be happier with the craftsmanship of Paul's work, and the reasonable price he charges for it. Paul is also a great person to work with -- reliable, respectful, kind. He truly listens to your ideas while providing his always artistic suggestions. Paul and his company are the absolute best! read more