In October 2022, we updated our kitchen adding 6 cabinets and 4 custom cabinets. The core work done by NCK was excellent. They took great care to not damage other areas of the house and to keep the dust contained in the kitchen. They even cleaned up every night while working. Communication was great and payments were handled appropriately. From the time the cabinet order came in to NCK completing their part was 30 days. The counter subcontractor also finished within a week of getting the measurements. Where we went astray was with two subcontractors, one for the custom cabinet doors and the other the plumber needed to update a floor heat register. They were nightmares. Cabinet doors were not completed until January 2023. The plumber left the register install half completed and just returned to finish LAST WEEK. I don't fault the owner of NCK for the subs not meeting their obligations. However, due to his frustration at trying to deal with them, communication with me failed. Plus several times he suggested changing the scope of work or leaving the heater install incomplete in an effort to avoid having to deal with the subs any further. That said, when I asked for updates, NCK did respond and he did pay out of his pocket some additional costs involved in finally getting things completed. If these two subs have been dropped from NCK's work list, then all will go well with any future project NCK does. As noted, it's almost a year later and I am still pleased with the work NCK did and with the final outcome. I get a lot of complements from visitors to my home. read more
