I bought a 2014 hurricane deck boat from Hughes marine brand-new. They delivered and I love the…read moreboat. Had an absolutely great time in it until I started having some electrical problems. They did all they could to try to assist me without having me have to drive all the way back to the dealer. I live 3 and a half hours away. The owner Andy, assured me he would take care of it when I brought it in. I made the trip back with the boat and boy did they deliver. They fixed up everything and went above and beyond. David the mechanic took the time to show me what happened and what he did to solve the problem. But David didn't stop there he did several other things that he didn't have to do but did to help me out. Things are going to happen but people and business are ultimately judged by how they react to those problems. Hughes Marine has not only earned a lifetime customer, they gained a beli

From the owner: Hughes Marine Service is a boat dealership centrally located in Danville, Virginia. For over 50…read moreyears, Hughes Marine has been proud to offer Sales and Service on Smith Mountain Lake, Leesville Lake, Claytor Lake, Hyco Lake, Buggs Island Lake (also known as Kerr Reservoir), Belews Creek, and Mayo Lake.

DO NOT BUY A BOAT FROM THIS PLACE!!!! By far this was one of the worst decisions of my life, and…read moreone of the worst experiences of my life. The boat I purchased was fraught with countless problems and their customer service is horrific and pathetic. If you are looking into buying a boat, please trust me and AVOID THIS PLACE AT ALL COSTS!!!!

Incredible service from Skylar & Damon in parts & service. Skylar went above & beyond to ensure my…read moreMinn Kota ultrex were replaced and repair before my warranty expired. Not only did they replace the part that was broken but the entire assembly. I also ordered trailer parts from Damon & they were pulled and shipped the same day and were at my door in two days. In the past Ive mechanical issues right before a major event and Skylar took the time to get me the part (that couldn't be found anywhere on the east coast) and help get me back on the water in time to fish the tournament. Cant say enough good things about these guys!

Last summer I brought my boat into Water World for an alarm sounding (motor overheating). As they…read morewent through the motor there were other items they found wrong. I approved all of the repairs and knew ahead of time the cost ($4,400). That was a "tough pill to swallow". We got the boat back in September but due to an injury and surgery the boat was covered and parked in a barn until this year. A second surgery prolonged our launch for this season. When we launched the boat, within a few minutes the over heating alarm sounded. When I contacted Water World I spoke with Connor (new service department manager). He asked me to bring the boat in and he listened to my story/concern/complaint about the alarm still sounding even after the large repair bill. He was calm, understanding and asked me to give him/crew a chance to look at the boat. He was up front and said it would be 1-2 weeks. About 12 days later he contacted me and said that they had found the problem, fixed the problem and did not charge me for the repair. When I picked up the boat he explained that he was not with the company last year when I brought the boat in and based on my recollection of the issue he felt that the necessary repair last summer was an oversight and that it was the right choice not to charge me for this repair. Kudos to Connor for remaining calm and professional and making good on a mistake that we both agree should not have happened. Thank you again Connor for your professional conduct. By the way, a week later we launched the boat and everything was working great!

We bought an Advanced open water diver certification course (for 2) through this shop and then had…read moreto pull out due to work schedules not jiving with the plan. Water world (tRIANGLE dive shop) could not have been kinder about our situation. They gave us a full refund and great advice about next steps to get the training and trip we need. Top-notch customer service and knowledgeable staff are so important in the world of diving. We feel super lucky to have these folks within a 10minute drive of our home and will 100% be shopping and learning and booking trips with them again!

After 40 years of buying multiple boats this was by far the smoothest and easiest one. Brian was…read moreeasy to deal with and we received a fair deal. Bought a used small pontoon that was immaculate. Couldn't be happier. Highly recommend.

Every time I go in (ie: plug jacket's rope's the little things)I have the most pleasant experience…read morewith the woman at the desk I don't know her name but she is always very nice!

Love them. Honest people. Friendly people. Service boat…read morefor years.

Probably the Best remaining locally owned small town care, high caliber care and Professional…read moreBusinesses in the Clarksville / Kerr Lake/ Buggs Island community. Same faces, professional team, fair prices, extreme technical competency in taking care or boats. They don't push 'local family owned', give crappy service and charge big city prices. I am so honored to have purchased my boat from them 10 years ago and have them help me every step or the way. They know my name, my boat and make it easy every time I visit. Walk in the door and you will know exactly what I'm saying.

In August of '24, our family travelled 7 hours for a weeklong SML vacation only to find our boat…read moretaking-on water on day #1. I asked around for a reputable repair service and was told by a couple of local residents to go to Webster Marine. When I arrived first thing in the morning I happened to talk to Service Manager Jacob. His initial reply when I expained the situation was that they are booked three weeks out for service. When I asked where else I should look he decided to come out & take a quick look to troubleshoot if he could do it quickly. Less than 20 minutes later he found the crossthreaded/broken-off plug and had a replacement hose installed. I was on my way in less than a half hour for the price of a replacement hose. Jacob could have easily told me they couldn't help but he went above and beyond to help a customer. I hope the owners of Webster Marine Center recognize Jacob's work ethic and "customer first" attitude and realize what a great employee they have in Jacob.

I purchased a used boat from Webster Marine three years ago, and store it at their location. The…read moremarina is well maintained. During the busiest days of the year, the parking may be a bit tight, but there is always a place to park a short walk from your car. Their service department has always treated me very well. All work is high-quality and they stand behind their work. They repaired the trim gauge and it stopped working after a few weeks. They repaired the gauge right away. They care about the customer's boats stored here. After a particularly harsh winter storm, I went to check on the boat and found they had lifted the boats up to their highest position under the dock's roof to provide the best protection to the craft. I understand that sometimes one can have a bad experience with any service provider. In my case, Webster Marine has been a pleasure to deal with, do good work at an acceptable price, and care about their customers.

I'm sure they do great boat work over at graham marine sales, but the conditions the employees work…read morein isn't up to code. Their plumbing, work space, or certifications.

Chuck and his crew are the very best! They are very fair and will bend over backwards to help you…read more I had them swap a Volvo single prop lower for a dual prop (which I bought on eBay) they didn't care and were so great. They told me they were unsure about props and didn't want me to get the wrong ones because they are pricey. Very helpful!! 10 stars. They do everything from Bimini tops to complete engine replacement.

I bought a used, older boat with a 200 Johnson outboard engine. I was having problems getting the…read moreengine to run while at Barton Creek Boat launch. I trailered the boat to All About Boats in Youngsville. Even though they were closing the gates, Chuck and his crew backed the boat into the work area and spent almost an hour trouble shooting the problem for me. In the end, Chuck wouldn't take any payment for his efforts. It was then I decided they would be my marine mechanics as long as I owned a boat. I can not express how grateful I or how impressed I was. Thank you!

Great guys to deal with. Very knowledgeable, did an amazing job cleaning and polishing our Malibu!!read more