Great guys to deal with. Very knowledgeable, did an amazing job cleaning and polishing our Malibu!!read more

My husband and I bought a pre-owned Malibu boat at Grandpa's and had a great experience. Mike took…read moreus out on the water for a test drive. He was extremely knowledgeable and spent a lot of time with us to make sure we knew about all the features on the boat and even gave us his cell to reach him anytime we're out on the water and have questions. Mike was great to work with throughout the buying process. I wouldn't hesitate to send anyone to him for a new or pre-owned boat purchase. The store is nice and they also have lots of wake surfers, wakeboards, and everything you need to have fun in the water. It's worth a visit if you are gearing up for the summer.

After 40 years of buying multiple boats this was by far the smoothest and easiest one. Brian was…read moreeasy to deal with and we received a fair deal. Bought a used small pontoon that was immaculate. Couldn't be happier. Highly recommend.

I bought a 2014 hurricane deck boat from Hughes marine brand-new. They delivered and I love the…read moreboat. Had an absolutely great time in it until I started having some electrical problems. They did all they could to try to assist me without having me have to drive all the way back to the dealer. I live 3 and a half hours away. The owner Andy, assured me he would take care of it when I brought it in. I made the trip back with the boat and boy did they deliver. They fixed up everything and went above and beyond. David the mechanic took the time to show me what happened and what he did to solve the problem. But David didn't stop there he did several other things that he didn't have to do but did to help me out. Things are going to happen but people and business are ultimately judged by how they react to those problems. Hughes Marine has not only earned a lifetime customer, they gained a beli

From the owner: Hughes Marine Service is a boat dealership centrally located in Danville, Virginia. For over 50…read moreyears, Hughes Marine has been proud to offer Sales and Service on Smith Mountain Lake, Leesville Lake, Claytor Lake, Hyco Lake, Buggs Island Lake (also known as Kerr Reservoir), Belews Creek, and Mayo Lake.

The best place ever to buy your boat, we compared them all and came back to purchase here. We dealt…read morewith Ed as our salesman. He was exceptional. The whole experience from beginning to end was great. Highly recommend. Tina Marie We purchased our pontoon from Foothills Marie of Lake Norman and could not be more pleased with the outstanding service and value in all departments. My wife and I visited several boat dealers in the Lake Norman area and settled here at Foothill Marine. We were greeted by a pleasant attentive staff and a very clean show room. My wife and I would like to thank ED in sales who took great care of us right from the start. Ed is extremely knowledgeable in explaining all of the differences of several models and layouts. He made sure that all of our questions were answered. Foothills Hills Marie has a wide selection of boats to choose from and made our experience a pleasure, no pushy sales pitches whatsoever. They delivered our pontoon in perfect order as promised. ED went over the entire pontoon prior to us heading out. We had a GPS/fishfinder installed as well as the second battery prior to pickup. The install was done professionally on both units and delivered on time. Ed did a fantastic job keeping us up-to-date on the delivery and made sure everything was going smoothly as promised. He checked in on us on us after the sale as well to make sure we are 100% satisfied and to see if we needed anything. We would also like to thank Danya in the finance department who made our purchase go very smoothly and had all of our documents in order and ready to go right on time as well. We were then greeted by Josh who thanked us for our business at foothills Marine and discussed the proper break in procedures and answered any questions or concerns we had. Josh put us on the water and made sure everything on board was working as it should. He verified the Coast Guard package that was included on board and took us out to get comfortable with our new pontoon. Foothills Marine is a class act. We couldn't be happier with The professionalism, honesty and all-around good nature working with the Marine dealer who truly enjoys what they do and do it very well. We are really enjoying our new pontoon and wouldn't hesitate to do business with the foothills marina Lake Norman in the future. Stop in and see their selections and meet their staff. They will take great care of you. Dan

Ryan and Danya are phenomenal at what they do!!!! I recommend Foothills to anyone in the market or…read morecurrent boat owners.

You know how sometimes you try to look for something great about a place or business? This was not…read morethe case here. Greatness is just there at Lake Norman Marina. From the quality boats, pricing, customer service and safety awareness. I had the pleasure of working with Hank and Burton and believe me when I tell you these are some genuinely awesome and knowledgeable guys. I brought out some of co-workers and family and everyone enjoyed themselves the WHOLE TIME. We will definitely be revisiting. Being from Atlanta and moving to Charlotte, this experience just made it one step easier to call it home away from home.

We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

Last summer I brought my boat into Water World for an alarm sounding (motor overheating). As they…read morewent through the motor there were other items they found wrong. I approved all of the repairs and knew ahead of time the cost ($4,400). That was a "tough pill to swallow". We got the boat back in September but due to an injury and surgery the boat was covered and parked in a barn until this year. A second surgery prolonged our launch for this season. When we launched the boat, within a few minutes the over heating alarm sounded. When I contacted Water World I spoke with Connor (new service department manager). He asked me to bring the boat in and he listened to my story/concern/complaint about the alarm still sounding even after the large repair bill. He was calm, understanding and asked me to give him/crew a chance to look at the boat. He was up front and said it would be 1-2 weeks. About 12 days later he contacted me and said that they had found the problem, fixed the problem and did not charge me for the repair. When I picked up the boat he explained that he was not with the company last year when I brought the boat in and based on my recollection of the issue he felt that the necessary repair last summer was an oversight and that it was the right choice not to charge me for this repair. Kudos to Connor for remaining calm and professional and making good on a mistake that we both agree should not have happened. Thank you again Connor for your professional conduct. By the way, a week later we launched the boat and everything was working great!

We bought an Advanced open water diver certification course (for 2) through this shop and then had…read moreto pull out due to work schedules not jiving with the plan. Water world (tRIANGLE dive shop) could not have been kinder about our situation. They gave us a full refund and great advice about next steps to get the training and trip we need. Top-notch customer service and knowledgeable staff are so important in the world of diving. We feel super lucky to have these folks within a 10minute drive of our home and will 100% be shopping and learning and booking trips with them again!

This is a wonderful family owned business. I need an estimate on my pontoon motor that was damaged…read morein the Hyco flood. Chad did an excellent job. He gave me an estimate very quickly thank you guys at Merritt Marin.

I am not sure why Merritt Marine decided to give us such crappy service. We took our boat to them…read morein March of 2024 and were assured that they would have it ready so we could use it this spring/summer. We have heard nothing from them for months. We missed having our boat for our beach vacation in June. We called and asked if it would be ready by our lake vacation after July 4th and were told it would be ready. Again, we've heard nothing. We finally told them we wanted the boat back. We will find a more professional business to work with. No one at Merritt's tried to offer an explanation or an apology. It was truly awful service. We are very disappointed. Sue P.

I honestly wish that I could give them more than 5 stars. We had made the decision to look into…read moreselling our pontoon, but were nervous about both private selling difficulties and receiving a lower offer from a dealer. After not receiving a return call from the original dealership about a buy back, we reached out to Chatlee. They took the time to speak with us and gave us a ballpark quote that let us know it was worth traveling to their location. Once we arrived, we were immediately greeted with a quick look over followed by a 30 minute wait for a more detailed exam. We were offered the high end of what was quoted on the phone which we definitely didn't expect from a dealership. The paper signing process took less than 5 minutes and we were done. We will definitely make the drive to work with them on any future boat needs. The entire process was well above seamless. And for those reading previous reviews trying to make a decision on contacting them about buying your boat, do it. The review about your boat needing to look brand new is not the case (This had me extra nervous about a crazy low offer) We took good care of our boat, but it was no where near new and we received a very fair purchase amount.

Very disappointed with my experience with Chatlee Boat. This has been one issue after another on a…read morenew boat. The livewell pumps failed, and the radar that Chatlee installed actually fell off. When the radar was reinstalled a second time, it resulted in leaks in the T-top that were not present before. The quality of the work has been unacceptable, and the attention to detail has been lacking. To make matters worse, communication has been poor throughout the process. It often took multiple phone calls just to get a return call, and getting updates on repairs was difficult. When you spend this kind of money on a new boat, you expect quality workmanship, reliable repairs, and good customer service. Unfortunately, my experience has been the exact opposite. I would not recommend Chatlee to anyone based on my experience.