Shout out to Khaleb! My battery had left me high and dry and I was already having a bad afternoon…read morebefore being stranded. Got a jump and drove straight to O'Reilly Auto Parts where I met Khaleb. He told me not to worry- he'd get my car all set. He got me a new battery and I was shocked to learn that the old battery he took out was the original manufacturer battery in my 2014 Mustang! The terminals had major corrosion on them and Khaleb cleaned them and installed the new battery. I was good to go! It was nice to end the day with getting a problem with my car resolved so easily by such a friendly, courteous and personable associate.

My son who is sixteen needed an exhaust repair on his 1993 Miata. He brought the car in and told…read morethem what he wanted done. Once on the lift they noticed additional work was needed. (The car is significantly lowered and the exhaust wore a hole in the cat). They called for approval and the car was ready for him when school was done. He had never handled something like this before (he's 16) so I was a bit apprehensive. Tiffany was most helpful and got him thru the process seamlessly. Thanx!

I brought my Nissan in due to rattling in the front every time I start it. They quickly diagnosed…read morethe issue, repaired it (without extra add ons) quickly and at a very reasonable price. I highly recommend them for all your muffler needs.

Joel and Michael provide unparalleled customer service at the Leonard location in Burlington, NC…read more Michael did an excellent (and very reasonably priced) job installing a trailer hitch on my car several months ago. I went back yesterday to have something else done on it and was again blown away by how helpful they are. Michael dropped what he was doing in order to assist me with something I didn't have the strength to manage on my own. I can unequivocally say that this is the place you want to go for truck/car accessories and storage buildings. They are simply the best!

From the owner: Own the storage building, hauler, or truck parts youve always wanted by coming to Leonard. Our…read moreselection of Burlington, NC storage sheds includes barns, carports, lean-tos, and salt boxes in all shapes and sizes. Use the Leonard online design studio to create a custom shed well build it right here in North Carolina. Instead of storing your equipment, transport it on a Leonard utility trailer. Were the #1 distributer of flatbeds, dump trailers, and enclosed cargo haulers in Burlington, NC. And we havent even gotten to our inventory of custom truck accessories. Whether you need a new trailer hitch or want some flashy chrome wheels, Leonard has them at a great price. Visit us Monday-Saturday for onsite sales, installation, and service.

Customer service was attentive and mechanic did my synthetic oil change quick. In and out in less…read morethan 30 minutes. Even tried to tip the mechanic and he graciously said thank you but I cannot accept, said it was a pleasure and to have a good day.

Service Department took excellent care of me. All the guys are knowledgeable and professional…read more Highly recommend this business. The gals I the Motorclothes Department are always pleasant and a pleasure to work with. The guys in the Parts Department were also knowledgeable and helpful. They just need a better selection of larger size female clothes.

I typically shy away from Harley Dealerships when it comes to working on my bike. That has now…read morechanged. I have an older bike, 96 softail on a rigid frame that was put together by a guy in his garage. Long story short, she came with some issues, and most Harley dealers don't want to work on her. Well I was on my way up to the All Harley Bike show and when I stopped to check my map, she quit on me. I'd turn the ignition on and nothing. No headlights, not kickover, nothing. I called Down Home HD and within minutes they had a trailer over to scoop me up. They pulled my bike right in to the service department and worked immediately so I could get back on the road. Their staff was EXTREMELY knowledge and friendly. I was out of there in no time with a running bike and some newly acquired knowledge. I will be returning to Down Home HD, and highly recommend their service. I can't thank them enough for helping me out! Ivan

Wonderful just wonderful customer service. I came in asking…read morefor one thing and got a whole mess of information that would help me avoid a lot of trouble. I highly recommend them, ask for Michael he's great.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I came in lookin for some nitrogen valve caps. I wasn't expecting them to carry them but they had…read moreplenty in stock. They offer law enforcement discounts. Parking was plentiful and the staff was staff helpful. I was in and out quickly. The store was near and organized

I have been shopping at Auto Zones since I started driving. They had always been my goto place to…read morego and get whatever part my car may have needed. This was especially easy 'back in the day' before cars were run by computers. I knew how to change my own oil, change my brakes, give my car a tune up (my father made sure I'd never be at someone's mercy) and could always be assured that Auto Zone would give me the best of parts needed for whatever job. I once purchased a set of brake pads at Auto Zone that lasted FOREVER (until I sold the car at least). Since moving to the Burlington area, I've been trying out all sorts of places on a needed basis. I recently found myself desperate for windshield wipers as I left it too long. I used to rely on going to Auto Zone, buying blades & having a chat with the service person who followed me out to install them for me. Sadly, at this location, I bought a pair of blades (driver and passenger) spending a small fortune. The lady at the desk was very helpful as I didn't bring my reading glasses with me & couldn't make out the fine print in the catalog, but sadly, less than helpful in helping me (or finding someone who would help me) in putting them on. Yes, I realize that wiper blades are pretty easy to put on...once you figure out how to get off your old blades (each car is different), the thing is its messy. I was in my work clothes and didn't really feel like getting yellow pine pollen residue and dirt and grime on my work clothes. It was also the main reason I never minded paying a little extra at Auto Zone. If they are going to be like every other auto part store, without this added customer service aspect, what is the point in paying the higher prices? None.

I went with my teenager daughter to this location at 8:30 pm. She had already been to a couple…read moreother places to get a headlight with various outcomes. When she took the bulb to the cash register, Christopher asked if she wanted him to check to make sure the bulb was the correct one. Long story, but he ended up going outside and checking the bulb himself. He went WAY above and beyond what was required to ensure she had the right one. He even installed it for her and made sure it worked properly! All of this was 30 minutes before closing, but neither of the employees in the store at the time made us feel rushed or that we were a bother at all. We definitely recommend this store above all the other auto stores in this area!!!!

From the owner: Your local Advance Auto Parts at 2021 W Webb Ave in Burlington offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!