I'm sure they do great boat work over at graham marine sales, but the conditions the employees work…read morein isn't up to code. Their plumbing, work space, or certifications.

After 40 years of buying multiple boats this was by far the smoothest and easiest one. Brian was…read moreeasy to deal with and we received a fair deal. Bought a used small pontoon that was immaculate. Couldn't be happier. Highly recommend.

Every time I go in (ie: plug jacket's rope's the little things)I have the most pleasant experience…read morewith the woman at the desk I don't know her name but she is always very nice!

I bought a 2014 hurricane deck boat from Hughes marine brand-new. They delivered and I love the…read moreboat. Had an absolutely great time in it until I started having some electrical problems. They did all they could to try to assist me without having me have to drive all the way back to the dealer. I live 3 and a half hours away. The owner Andy, assured me he would take care of it when I brought it in. I made the trip back with the boat and boy did they deliver. They fixed up everything and went above and beyond. David the mechanic took the time to show me what happened and what he did to solve the problem. But David didn't stop there he did several other things that he didn't have to do but did to help me out. Things are going to happen but people and business are ultimately judged by how they react to those problems. Hughes Marine has not only earned a lifetime customer, they gained a beli

From the owner: Hughes Marine Service is a boat dealership centrally located in Danville, Virginia. For over 50…read moreyears, Hughes Marine has been proud to offer Sales and Service on Smith Mountain Lake, Leesville Lake, Claytor Lake, Hyco Lake, Buggs Island Lake (also known as Kerr Reservoir), Belews Creek, and Mayo Lake.

Very disappointed with my experience with Chatlee Boat. This has been one issue after another on a…read morenew boat. The livewell pumps failed, and the radar that Chatlee installed actually fell off. When the radar was reinstalled a second time, it resulted in leaks in the T-top that were not present before. The quality of the work has been unacceptable, and the attention to detail has been lacking. To make matters worse, communication has been poor throughout the process. It often took multiple phone calls just to get a return call, and getting updates on repairs was difficult. When you spend this kind of money on a new boat, you expect quality workmanship, reliable repairs, and good customer service. Unfortunately, my experience has been the exact opposite. I would not recommend Chatlee to anyone based on my experience.

I purchased my Boat from Chatlee in 2003 and gave a truthful 5 star review. 8-29-2025, Something…read morehas changed. They no longer have the values of earlier days. I just had the worst customer service experience in my life. The most accurate reviews are the negative ones that are in the "Yelp App". I usually focus on the positives, however, there are none. I cannot recommend this place. Sincerely, Your Customers

DO NOT BUY A BOAT FROM THIS PLACE!!!! By far this was one of the worst decisions of my life, and…read moreone of the worst experiences of my life. The boat I purchased was fraught with countless problems and their customer service is horrific and pathetic. If you are looking into buying a boat, please trust me and AVOID THIS PLACE AT ALL COSTS!!!!

Incredible service from Skylar & Damon in parts & service. Skylar went above & beyond to ensure my…read moreMinn Kota ultrex were replaced and repair before my warranty expired. Not only did they replace the part that was broken but the entire assembly. I also ordered trailer parts from Damon & they were pulled and shipped the same day and were at my door in two days. In the past Ive mechanical issues right before a major event and Skylar took the time to get me the part (that couldn't be found anywhere on the east coast) and help get me back on the water in time to fish the tournament. Cant say enough good things about these guys!

This is a wonderful family owned business. I need an estimate on my pontoon motor that was damaged…read morein the Hyco flood. Chad did an excellent job. He gave me an estimate very quickly thank you guys at Merritt Marin.

I am not sure why Merritt Marine decided to give us such crappy service. We took our boat to them…read morein March of 2024 and were assured that they would have it ready so we could use it this spring/summer. We have heard nothing from them for months. We missed having our boat for our beach vacation in June. We called and asked if it would be ready by our lake vacation after July 4th and were told it would be ready. Again, we've heard nothing. We finally told them we wanted the boat back. We will find a more professional business to work with. No one at Merritt's tried to offer an explanation or an apology. It was truly awful service. We are very disappointed. Sue P.

Last summer I brought my boat into Water World for an alarm sounding (motor overheating). As they…read morewent through the motor there were other items they found wrong. I approved all of the repairs and knew ahead of time the cost ($4,400). That was a "tough pill to swallow". We got the boat back in September but due to an injury and surgery the boat was covered and parked in a barn until this year. A second surgery prolonged our launch for this season. When we launched the boat, within a few minutes the over heating alarm sounded. When I contacted Water World I spoke with Connor (new service department manager). He asked me to bring the boat in and he listened to my story/concern/complaint about the alarm still sounding even after the large repair bill. He was calm, understanding and asked me to give him/crew a chance to look at the boat. He was up front and said it would be 1-2 weeks. About 12 days later he contacted me and said that they had found the problem, fixed the problem and did not charge me for the repair. When I picked up the boat he explained that he was not with the company last year when I brought the boat in and based on my recollection of the issue he felt that the necessary repair last summer was an oversight and that it was the right choice not to charge me for this repair. Kudos to Connor for remaining calm and professional and making good on a mistake that we both agree should not have happened. Thank you again Connor for your professional conduct. By the way, a week later we launched the boat and everything was working great!

We bought an Advanced open water diver certification course (for 2) through this shop and then had…read moreto pull out due to work schedules not jiving with the plan. Water world (tRIANGLE dive shop) could not have been kinder about our situation. They gave us a full refund and great advice about next steps to get the training and trip we need. Top-notch customer service and knowledgeable staff are so important in the world of diving. We feel super lucky to have these folks within a 10minute drive of our home and will 100% be shopping and learning and booking trips with them again!