I bought a 2014 hurricane deck boat from Hughes marine brand-new. They delivered and I love the…read moreboat. Had an absolutely great time in it until I started having some electrical problems. They did all they could to try to assist me without having me have to drive all the way back to the dealer. I live 3 and a half hours away. The owner Andy, assured me he would take care of it when I brought it in. I made the trip back with the boat and boy did they deliver. They fixed up everything and went above and beyond. David the mechanic took the time to show me what happened and what he did to solve the problem. But David didn't stop there he did several other things that he didn't have to do but did to help me out. Things are going to happen but people and business are ultimately judged by how they react to those problems. Hughes Marine has not only earned a lifetime customer, they gained a beli

From the owner: Hughes Marine Service is a boat dealership centrally located in Danville, Virginia. For over 50…read moreyears, Hughes Marine has been proud to offer Sales and Service on Smith Mountain Lake, Leesville Lake, Claytor Lake, Hyco Lake, Buggs Island Lake (also known as Kerr Reservoir), Belews Creek, and Mayo Lake.

You know how sometimes you try to look for something great about a place or business? This was not…read morethe case here. Greatness is just there at Lake Norman Marina. From the quality boats, pricing, customer service and safety awareness. I had the pleasure of working with Hank and Burton and believe me when I tell you these are some genuinely awesome and knowledgeable guys. I brought out some of co-workers and family and everyone enjoyed themselves the WHOLE TIME. We will definitely be revisiting. Being from Atlanta and moving to Charlotte, this experience just made it one step easier to call it home away from home.

We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

In August of '24, our family travelled 7 hours for a weeklong SML vacation only to find our boat…read moretaking-on water on day #1. I asked around for a reputable repair service and was told by a couple of local residents to go to Webster Marine. When I arrived first thing in the morning I happened to talk to Service Manager Jacob. His initial reply when I expained the situation was that they are booked three weeks out for service. When I asked where else I should look he decided to come out & take a quick look to troubleshoot if he could do it quickly. Less than 20 minutes later he found the crossthreaded/broken-off plug and had a replacement hose installed. I was on my way in less than a half hour for the price of a replacement hose. Jacob could have easily told me they couldn't help but he went above and beyond to help a customer. I hope the owners of Webster Marine Center recognize Jacob's work ethic and "customer first" attitude and realize what a great employee they have in Jacob.

I purchased a used boat from Webster Marine three years ago, and store it at their location. The…read moremarina is well maintained. During the busiest days of the year, the parking may be a bit tight, but there is always a place to park a short walk from your car. Their service department has always treated me very well. All work is high-quality and they stand behind their work. They repaired the trim gauge and it stopped working after a few weeks. They repaired the gauge right away. They care about the customer's boats stored here. After a particularly harsh winter storm, I went to check on the boat and found they had lifted the boats up to their highest position under the dock's roof to provide the best protection to the craft. I understand that sometimes one can have a bad experience with any service provider. In my case, Webster Marine has been a pleasure to deal with, do good work at an acceptable price, and care about their customers.

DO NOT BUY A BOAT FROM THIS PLACE!!!! By far this was one of the worst decisions of my life, and…read moreone of the worst experiences of my life. The boat I purchased was fraught with countless problems and their customer service is horrific and pathetic. If you are looking into buying a boat, please trust me and AVOID THIS PLACE AT ALL COSTS!!!!

Incredible service from Skylar & Damon in parts & service. Skylar went above & beyond to ensure my…read moreMinn Kota ultrex were replaced and repair before my warranty expired. Not only did they replace the part that was broken but the entire assembly. I also ordered trailer parts from Damon & they were pulled and shipped the same day and were at my door in two days. In the past Ive mechanical issues right before a major event and Skylar took the time to get me the part (that couldn't be found anywhere on the east coast) and help get me back on the water in time to fish the tournament. Cant say enough good things about these guys!

Great family run business! Bought a used boat from them and so far everything's been great.read more

Terrible service. They say they are going to call you but they don't. Not reliable at all. If…read moreyou want a lot of headaches go to them.

Dont waste your money or time at this place,after six weeks and 2,257.58 dollars later took my boat…read moreout one time and still the same problem.Called Todd about my issue and said he might could look at it in2 to 3 weeks....ask him if the work he preformed was under warranty...all i got was a good little laugh...I guess the video of the test drive on my boat he sent me was the warranty!! Highly disappointed in the way this place does business...Would not recommend this place to no one!!!!!

Over promised and under delivered. Two weeks later then promised. Charged $300 and ran worse then…read morewhen it was dropped off. When contacted, the owner got an attitude and said now it needs a new engine.....didn't know that before he charged $300 for nothing???? Would never use again!!

Great guys to deal with. Very knowledgeable, did an amazing job cleaning and polishing our Malibu!!read more

Jason is top notch! Fix my prop in short order and it got me back on the water. Prop looks great…read moreand worked great too! Thank you Jason for the excellent work! I highly recommend this guy if you need prop work. Jerry

Got my prop back from Jason, looks great! Can't wait to try it out..will let you know how well it…read moreworks. Thanks!