My girls have been going to Dr Ryback for about 6 yrs now. I love him. We used to go to his…read moreoffice in Whitehall, which we loved. Now we go to the Nazareth location since Whitehall closed when Jane retired. The helpers in the Nazareth location are not as personable as Jane was but Dr Ryback is great with both of my kids (now 9 and 6) and found eye issues in my younger daughter when she was only 1. He's so great, personable.

I feel that the receptionist should retire. She is overall rude and unpleasant and in general an…read moreunhappy person and it comes through when she interacts with customers. When dealing with customers this should never be acceptable. As far as the doctor, I am not to crazy about him either, he made many rude comments to my daughter while she was getting her eye exam and me being in the room. Leaving a city I thought people would be genuinely friendlier, but that is not the case. At least not in these optometrists office.

I have confidence in Dr. Riback. He always tries different things to make sure I have the best…read moreprescription. I have a difficult prescription to fill. He doesn't over charge. When he closed his Whitehall office I paid $800 for glasses I can't use. So I went to Dr. Riback in Nazareth and he made me glasses that work and at a fraction of the price. Nice gentleman.

terrible service by receptionist lady. Broke glasses and went at 10am, advertised open time on a…read moresaturday, stayed till 10:30am and no show, called and left a message to call me. no calls. went by at 1pm same day and they were open, asked her to fix glasses, simple fix, she said oh, maybe in a couple days, i said forget it. She was annoyed and asked why i cant wait a couple of days, reallly? the place is dirty and unprofessional, i went to the Palmer Mall and they fixed it in 15 minutes and didnt charge me even though i did not buy glasses from them, guess whos getting my business of a family of 5 ? Not these guys

Until 2018, Dr. Schoeppner was my opthalmologist for several years. In 2018, she told me that I…read morewould soon require laser treatments and/or injections in the eyes due to the condition of my retinas. I decided to get a second opinion and made an appointment at Mid-Atlantic Retina, where the doctor there told me that my retinas were in good condition and that I shouldn't let anyone shine lasers in my eyes or inject my eyes with needles, and to return to see him in a year. Then the doctor at Mid-Atlantic Retina said to me, "Fuchs Corneal Dystrophy", to which I replied, "What?"... he told me I had Fuchs Corneal Dystrophy, explained the nature of the disease, and asked if Dr. Schoeppner had ever told me I had Fuchs; when I told him that she had never said anything about it to me, he promised to send her a letter and recommend some OTC drops that would help with the condition. The next time I saw Dr. Schoeppner in 2018, she never mentioned getting the letter about the Fuchs, or even that I had the corneal disease, so, finally I asked her about it, and when I did, she got very huffy with me and said to me, "I found it to incidental (not sure what she meant by that) and I see that all the time in my elderly patients!" Well, what was "incidental" to her was very serious to me. For years I had told her about issues I was having, like seeing halos around car headlights and tail lights and street lights, which are symptoms of FCD, and she never once commented on what I told her or mentioned that I have Fuchs Corneal Dystrophy, a disease of the cornea in which the endothelial or inner cell lining of the cornea starts to deteriorate, i. e., those cells of the inner lining of the cornea die, which causes the eyes to water a lot, sensitivity to light, especially blue light, like that from computer and phone screens and even fluorescent lighting. I have been seeing a cornea specialist, who is the Director of the Cornea Fellowship Program at Wills Eye Hospital in Philadelphia, for a few years now, and she has determined that I have a moderate case of FCD. If and when it should progress any further, there is a surgical option available to avoid the worst case scenario of going blind. I sure am glad that I decided to get a second opinion back in 2018. And needless to say, Dr. Schoeppner is no longer my ophthalmologist!

Wow! The receptionist is extremely rude. I made an appointment and weeks later received a letter…read morein the mail that THEY rescheduled my appointment for a different day and time. The reason? They changed their hours. They SHOULD have called me, told me that their hours had changed and then asked me which days and times were convenient for me to reschedule. I wouldn't have had a problem with that. I cancelled the appointment because I already had a prior commitment. Today, I scratched my cornea and Express Care told me to make an appointment with my eye doctor within a few days. I called, told the receptionist the problem and then mentioned that I did not want them to reschedule as they did before. The nasty receptionist yelled at me that they had no openings today and when I tried to explain that it did not have to be today, she hung up on me. I won't return and my wife also found a new doctor for both if us. They lost 2 patients because of a rude receptionist.

Everything there was very nice. They had a very wide selection of glasses for my daughter. The…read moreservice was a little slow, but I can only account that to there only being one optometrist in the store. otherwise, everything else was perfect.

Walk in and they'll pretend to see you and when they finally get around to actually speaking to…read moreyou, they'll pretend it will just be a minute and they'll be right with you. 45 minutes later, you are invisible. I wouldn't send anyone there. No one deserves to be treated like they are invisible and not worth their time.

I always have a good experience here. I have no idea why there are negative reviews based solely…read moreon wearing a mask for a few minutes while in the store. I don't mind. It's not for a long time period of time and the service is always kind

My son went to get his eyes checked for glasses and contacts. The doctor put one set of lens on…read moreboth eyes and my son read 3 out of the 5 letters on the chart. He did not try any other strength. Doctor said that glass strength looks good and printed the prescription out. When I saw the prescription( OD -1.5 , OS -2.5) and compared it to the previous one(OD -1.25, OS -2.0), I questioned him about his method. I asked him how did he know without any trial what strength would be best for him if he didn't even try his old prescription strength? He said he would check it again. He checked my son with his old prescription strength of -1.25 and -2.0 and my son felt he saw more clearer. He was able to see 4 out of the 5 letters. The doctor did not even care to change the letters on the screen as my son probably had it memorized from previous test. He printed out a new prescription (OD-1.25, OS -2.0) and handed out to us. I told him that since his prescription changes at the drop of a hat, it does not create confidence in me about his method and accuracy. He told me that I should go somewhere else for eye check up in the future. He started mumbling to his staff that I was an "asshole" for calling him out and locked himself in a room with other staff. He said he has been practicing this way for the last 50 years. The receptionist spoke up on his behalf and said he is a great doctor and her family has been very happy with his practice. It seems like he knows how to practice correctly when he needs to and chooses to be different when he is dealing with people of color(I hope this is not the case but it raises the possibility). It is also possible he likes to keep changing prescriptions a little every time as he gets commission/incentive from sale of eyeglasses and contacts. Or he is just lazy and cutting corners as he gets ready to retire. He should be investigated for the safety of the public. I will not be using his prescription and would be seeing another optometrist.