I feel that the receptionist should retire. She is overall rude and unpleasant and in general an…read moreunhappy person and it comes through when she interacts with customers. When dealing with customers this should never be acceptable. As far as the doctor, I am not to crazy about him either, he made many rude comments to my daughter while she was getting her eye exam and me being in the room. Leaving a city I thought people would be genuinely friendlier, but that is not the case. At least not in these optometrists office.

Like the other reviewers, I also felt the receptionist was rude and service was poor. They double…read morebilled me. Didn't give a proper receipt so I lost out on rebate. Just go somewhere else.

My husband and I bought eyeglasses at Boscov's Optical, and we were pleasantly surprised by the…read morepositive experience we had. The selection was great, as was the quality. Alyssa took care of us, and she was knowledgeable, friendly, and cheerful. Highly recommended!

Great place to purchase prescription eyewear. Sorry I don't recall her name but the woman who…read moreworked there was very professional, knowledgeable, and a pleasure to work with. Good quality eyeglasses and affordable prices. Second time I purchased glasses from Boscovs and completely happy both times.

I have confidence in Dr. Riback. He always tries different things to make sure I have the best…read moreprescription. I have a difficult prescription to fill. He doesn't over charge. When he closed his Whitehall office I paid $800 for glasses I can't use. So I went to Dr. Riback in Nazareth and he made me glasses that work and at a fraction of the price. Nice gentleman.

terrible service by receptionist lady. Broke glasses and went at 10am, advertised open time on a…read moresaturday, stayed till 10:30am and no show, called and left a message to call me. no calls. went by at 1pm same day and they were open, asked her to fix glasses, simple fix, she said oh, maybe in a couple days, i said forget it. She was annoyed and asked why i cant wait a couple of days, reallly? the place is dirty and unprofessional, i went to the Palmer Mall and they fixed it in 15 minutes and didnt charge me even though i did not buy glasses from them, guess whos getting my business of a family of 5 ? Not these guys

Everything there was very nice. They had a very wide selection of glasses for my daughter. The…read moreservice was a little slow, but I can only account that to there only being one optometrist in the store. otherwise, everything else was perfect.

Had an appointment for 11:20 via VisionLink, their telehealth system. Came in 20 minutes before the…read moreappointment and was told I'd be called soon. Only until almost 11:50 was I informed that they were having technical difficulties and would need to reschedule. Soonest date they could do was five days ahead, which didn't work, so had to reschedule for next week. There was also a massive queue of people. It seemed reliance on remote appointments using technology made them unable to handle the volume of clients. Should've been told there were difficulties at time of appointment at the latest. EDIT: An appointment opened up next day, and I took it. Despite the difficulties from the day before, the staff, specifically the Optometrist Dr Saveri and the Optical Specialist Lead Tiana made this experience worthwhile. Dr Saveri was efficient in determining my new prescription and recommended a welcome change to my contacts, and Tiana provided excellent insight and advice with picking new frames. Visionworks should definitely focus more on the in person experience perhaps with hiring one more Optometrist or two to handle more volume since that is where this location shines.

Love the customer service here!! The staff it's very friendly and they are so happy to help you!…read more Both Rachel and Mya are great at providing services!!! I would definitely recommend to friends and family. I almost went somewhere else, but because of how they treated me, I decided to stay!

My wife and I recently purchased new glasses at the Easton store. We had exceptional service from…read morebeginning to end. The entire staff is top notch, and I would highly recommend this store for all your eye wear needs. There is a lot that goes into buying glasses. They helped us in picking out frames( amazing selection), listening and identifying our needs. They are always fully staffed, and everyone is very knowledgeable. Delivery was very fast too. You don't have to shop around for eye wear anymore. Go here..You'll be very very happy. Ken from Easton 8/19/24

Had an easy, quick, and smooth experience with contact lens ordering. Godfrey answered all my…read morequestions and went above and beyond to make this an easy experience!

this was the absolute worst experience ever! I appointment in August did not receive my contacts…read moreuntil 3 1/2 weeks after my appointment and the customer service was just horrific. The wait time is something I would expect in a Third World country. Everyone sitting waiting for their was so aggravated and I have been there three times and her witnessed the same exact poor unorganized unbothered staff. I would not recommend coming here for any reason be excited about the pricing because I can assure will go home completely unsatisfied. I'm not normally want to leave but this place should be shut down. I wish I would have seen the scathing reviews they before making my appointment. Never ever ever again.

This is a wonderful local experienced historical hub of all things fiber! A knitters delight as…read moremuch as a historical site of our American textiles.

This eye doctor is the best! we have been going to them since 2004. they take excellent care of all…read moretheir clients. I highly recommend this office!

I went in to get an eye exam and upon arrival I was rudely greeted by their front staff and they…read moreacted like it was too difficult to do their actual jobs and assist me or answer any questions I had. Even after payment they were extremely rude to me. It also did not help that as I left their offices I was followed and then watched outside the window until I got into my vehicle as if I had stolen something. I have never been to an eye doctor and felt so out of place and disrespected. I never went back again to get the rest of my services done but I needed my prescription so I called them and even over the phone I was treated so rudely for requesting MY documents. Their front staff is terrible! The doctor was so pleasant to me but my experience with their front staff has been so horrific. They are rude and arrogant and I would not recommend anyone to this place which is why I went elsewhere for my glasses

Palmer Family Eye Care in Easton was great. Dr. Larson's care was thorough, friendly, and explained…read moreeverything clearly. I drive from Nazareth to see this optometrist, my in laws come from Bethlehem and my parents come from Phillipsburg, New Jersey to see this eye doctor. I highly recommend Palmer Family Eye Care.

I am extremely disappointed and frustrated with the service at Palmer Family EyeCare. I recently…read moremoved from PA to NJ, and despite paying a high price of $126 for a simple, routine eye exam (even with my health insurance), the office is refusing to provide me with my Pupillary Distance (PD). This refusal effectively blocks me from ordering glasses online, forcing me to pay their high in-office prices ($475 for s simple pair) or take on a 5-hour round trip drive. When I called to request the PD, which is a standard measurement required for all online orders, I was told I must come in-person. This is unacceptable customer service, especially for a former patient who has moved. The office is deliberately withholding a critical piece of my health information to force me back into their physical location, which is 2.5 hours away. Prospective patients should be aware: This office practices poor transparency and will make it unnecessarily difficult and expensive for you to obtain affordable eyewear elsewhere. I do not recommend this practice." On top if it, I must also mention the lack of hygience, and care in this office. I had the worst experience during the texam, and the office is so outdated, and dirty. Please do not go to this office.