1. Nault Auto Care

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Dover, DE

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Nault Auto Care

5.0 (2 reviews)
Closed • Closed

Services - Nault Auto Care

Auto brake repair

Auto engine repair

Nault Auto Care Photos

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16 days ago

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GIR Towing and Recovery Transport

GIR Towing and Recovery Transport

(4 reviews)

1 STAR -- EXTREMELY UNPROFESSIONAL…read more This place is extremely unprofessional. No one answers the phone, and the information they have listed online is inaccurate. I had just purchased a vehicle that is brand new to me. The seller drove the vehicle to my rental community, dropped it off, and removed their tags. The vehicle had not even been sitting there for two hours after the tags were removed before GIR Towing and Recovery came into my community and towed it. What concerns me even more is the way the vehicle was removed. Instead of placing the vehicle on a flatbed, they dragged it out of the community. I sincerely hope there is no damage to my vehicle because of the way it was towed. I work from home and began calling them at approximately 12:30 p.m. I continued calling and sending text messages throughout the entire afternoon until I got off work at 7:00 p.m. Not one person answered my calls or responded to my messages. The phone number they provide is a cell phone number with no voicemail box set up, so you cannot even leave a message. Their information online says they are open 24 hours, but when I physically went to the location at approximately 7:20 p.m., they were CLOSED. I was then told that they actually close at 5:00 p.m. So which is it? If you are not open 24 hours, your business information should not say you are. If customers cannot reach anyone by phone or text, those should not be advertised as reliable ways to contact the business. At minimum, there should be a working phone number, voicemail, accurate business hours, and some way for a person whose vehicle has been towed to actually reach someone. Now I have to go back this morning, and because their posted hours apparently aren't accurate, I don't even know what time they actually open. This entire experience has been extremely frustrating and unprofessional. My biggest concern now is getting my newly purchased vehicle back and making sure there is no damage from the way it was removed and towed.

My check engine light was on for a while and I figured as long it was starting up it was cool. My…read moremistake. I was was driving on 95 and the engine blew l. Jeremiah came and picked me up, he took about 30 minutes which was awesome because I expected to wait longer. He was nice and friendly. Great service. Thanks Again

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(39 reviews)

I was pleasantly surprised at my experience today at Valvoline in Dover, De…read more Auto shops can be intimidating for women but Craig put me at ease from the moment I arrived. He was nice enough to talk me through everything and was not pushy on the price. He explained the various options and what he would recommend. He even helped me find a coupon so that I had the best possible price. Thanks Craig, you are a gem!

Whatever you do don't go to this location especially don't get a tire rotation here. I came in for…read morean oil change and it was recommended per my company fleet vehicle regulations to get one done. They had a new employee perform the tire rotation and you could tell from the beginning that she didn't know what she was doing. She stripped one of my lug-nuts. I wound up being there for hours because they couldn't get the tire off. They had to order a new lug nut. I drive my car extensively for work. She barely finished doing the job. She was ready to have my car pulled out for f the bay before they realized she made a huge mistake. They had to put the wheels on the side they started back to their original position. I had to leave with 1 missing lug nut. They had to order a new lug nut for me. So now I have to return. This was a disgrace. I don't have a problem with a female preforming this job as long as she's experienced which she wasn't and monitored since she's a new employee. Totally irresponsible and unprofessional! I hope she spent lose her job but she definitely needs more training.

Mr. Tire Auto Service Centers

Mr. Tire Auto Service Centers

(39 reviews)

If I could give ten stars I would! Let me share how they rescued me. After retrieving my car from a…read moreMercedes repair shop in Camden, DE I immediately began to hear this squeaking noise coming from my front driver tire. Take note I never heard this sound prior to this visit. I contacted the shop in Camden, DE and asked what happened to my tire, because I didn't have this problem prior to their service? I was told to bring it back and of course the owners gave me a whole bunch of bull and I would need another repair totally unrelated to the last $1,600 I just had paid for service. Fast forward - the same tire began to lose air, so I took it to the Mercedes dealer in Wilmington, DE. I was told the whole rim and tire had to be replaced. After paying $1,700 to them I drove the car home and immediately all these messages began showing up on the console and the car was hard to steer. I called Wilmington Mercedes to let them know and said, "The tire sensors need to be checked." The associate said, bring it back in and we'll take a look. Well, a whole day went by, and I hadn't heard from the guy I had been dealing with. So, I finally decided to call to find out what was going on. I spoke to Brad who said, "Oh I was the who took care of your diagnostic today. And it's not that bad. It's your ESP sensor, it has to be replaced and it's going to cost you $3,000." I let Mr. Brad know that his services where no longer needed and I went to retrieve my car. I stumbled upon Mr. Tire Auto service a few days later - and Mr. Robert greeted me with a welcoming hello and smile. Approx. 40 min later I was told Mrs.R there is nothing wrong with your sensors and there's no charge. When I got back in my car all the messages were gone and the car has been functioning beautifully!!!! It appears that after Wilmington Mercedes changed the tire they did not clear the codes in hopes I would be foolish enough not to know what the real deal was. Shame on them! I already knew what was going on. Another mechanic in the past had already told me about clearing codes and tire sensors. I can't express how grateful and thankful I am for Mr. Tire's honesty!!!!! All I can say is people do your homework. Educate yourself by reading your car manuals, review videos and pray that God places you in the paths of honest people who stand on integrity!!! Mr. Tire of Camden you have a forever customer here. And when we need tires and services not only for our vehicles along with our two 18 wheelers tractor trailers you got our business!!! Grateful Customer!!!

Horrible Experience. Scheduled a 4:30 pm appointment for a simple oil change. Didn't leave until…read more5:30. They did not reset the oil change timer. They did not place a sticker indicating mileage for next oil change. AVOID THIS PLACE!!!!!!

Nault Auto Care - autorepair - Updated October 2026

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