I need one thing done, they tried to charge me 850$ because the service "called for" 2 other things…read moreto be replaced....absolutely not...especially over a sensor. yea ya got it. Good people tho, but wayyyyyy too overpriced.

I highly recommend Jiffy Lube to anyone in need of service. The staff is fantastic! I went in for…read morean oil change and found them to be very helpful and dedicated to their work. They also replaced my front headlight on my Ram ProMaster, which is notoriously difficult to maintain. Despite not being from the East Coast, they provided me with information about other maintenance options in the area. The service is not expensive, but if you can't afford basic maintenance, the dealership is always an option. A big thank you to Frank, Mike, Ricky, and the rest of the team. I've saved your location in my maps for the next time I'm driving cross-country.

One Stop Auto is the absolute best around, they treat me…read morebetter than family and couldn't keep all my junk running without them. can't say enough good stuff about them!!! I've used a lot of different shops in different states over the years and they definitely are my favorite.... if I had a shop I would want it to be exactly like theirs

Polite and caring, they make you feel like they care about your needs. thumps up Bobby and team.read more

I called late on a Saturday and Zach made us a monday morning appointment for 10am. They did a…read morethorough overview of our car (which was making a noise) and gave us the news that nothing was wrong - all for $10. They did tell us that what we needed to keep an eye on (leaks, shocks, etc) but otherwise it was the best $10 I've spent in a long time!! Thank you!!

In October of 2025 I brought my 2016 Hyundai Tucson to the Dover, DE location for a set of brakes…read moreand rotors (I can't remember if it was front or back at this point it's been so long) and four new tires. I paid $1600 for the service. About a week later, the front tire on the passenger side falls off my car (due to improperly installed lug nuts) while it's in motion. This caused extensive damage that ended up totaling my car. The company accepted full liability, but once they learned that the damage would cost more to fix than the value of my car, they were no longer willing to fix it. The claims department offered a settlement for what they deemed to be the value of the car. Although, I was financing the vehicle, so I could not accept it. Aside from the eventual conclusion of the car being deemed a total loss, I had to deal with a tow truck driver threatening to impound my car due to not being paid by Firestone. I also had to deal with Enterprise Rental Car threatening to charge my debit card since they hadn't been paid either. Both situations took emotional distress and anger on my part to resolve. The accident happened in October of 2025 and my car wasn't fully evaluated and totaled out until February of 2026. This was a long, drawn out, tragedy that I was made to pay out of pocket for due to the circumstances. Go ANYWHERE else!

Went to get my Nissans brakes down and all went well so we brought out Ford Fiesta for the same and…read moreit was such a horrible experience!! Got them done and drove off. All we heard was scraping and rattling. Went back and after saying we did not need drums- all of a sudden we needed drums and rotors replaced?! Charged us outrageous prices but we were there and the car had to be put back so we did it. After it was done we had to come back because it wasn't sitting right!! The mechanics were not knowledgeable. The owner was very rude and all in the way!! The lady that was there as the manager i assume was the only nice experience there. I definitely would not.. EVER recommend this company. Sad thing is it's a small area and they just expanded. Service, atmosphere, and prices are not worth the visit!!

Excellent service and reasonable prices. I went in for exhaust work and was told they could fit me…read morein the next day. Very quick turnaround. I worked with Matt the manager and Jimmy, they were both professional and courteous. I would definitely recommend them for any future projects.

supposedly fixed my power steering, a week later it is gone... I've been on hold for an accumulated…read moreamount of time of a half hour. this place is a joke. don't take your car here.

My check engine light was on for a while and I figured as long it was starting up it was cool. My…read moremistake. I was was driving on 95 and the engine blew l. Jeremiah came and picked me up, he took about 30 minutes which was awesome because I expected to wait longer. He was nice and friendly. Great service. Thanks Again

I left my keys in car and the gentleman they sent out was very nice and very skilled he finished…read morethe task in less than 15mins I would recommend them that need any service they offer.

Office workers at the Dover location are extremely friendly and courteous…read more Technicians appear to come and go which I believe is due to the area's poor training at schools. Pricing is increasing which may force me to look for an alternative location. l

Last Friday afternoon, I picked up and paid for my 1987 Dodge Ramcharger…read more I had to bring my vehicle back after only about 3-4 months after they performed over $3,800(!) in repairs. The reason for the return visit was a "block off" plug just fell out ("rattled out", their words) on one of the 2 new exhaust manifolds that they had just replaced. No only would they not take ownership on an obvious "comeback", they charged me $85 to diagnose their own failure in workmanship. I also requested (me, not them) to have the both valve cover gaskets & all 8 spark plugs replaced. (V8 motor). I was bringing it back for the previously discussed oil leaking valve cover gaskets and the oil soaked (on the exterior) spark plugs from prior $3,800 visit. I didn't have an issue with either their hourly rate or the labor times charged, but I was price gouged over $120 for 8 Champion CopperPlus resister type regular spark plugs (NAPA list, $5.99/ea.) and over $75 for the set of Fel-Pro valve cover gaskets (NAPA list, $32.99). That's more than DOUBLE the list price on parts. I was planning on bringing my wife's Sentra back in again, but not now, not ever. You'd figure with the cost of advertising and new customer acquisition, they would want to retain existing customers, but obviously not.

ZERO, not even 1 star! When they recommend work that your car needs make sure it does , get another…read moreopinion, they were recommending 700 dollars worth of work that had just been done by another shop!!

I needed to get my tires changed and this was the closest. As they were pulling the car in, I…read morecalled Pepboys and discovered that their prices were more competitive. Whatever.. I cut my loses. While they had it in there, I asked the receptionist if the mechanics could find out what's going on with my Check Engine light. Now, I had my uncle (a mechanic for 50+ years) look at it already and he told me the light was just faulty. But my car was also becoming jittery and the dash lights were blinking so I figured I'd get a second opinion. The receptionist offered me some scan valued at $110 that he'd do for "free." He came back insisting the problem was the airflow sensor and that I needed to change my filter. I agreed to it but inquired about the light just possibly being on. "No, no, no," he smiled, "It's never just gonna be 'on.' There is always something wrong with the Check Engine light on. It might be the air filter, which is why we're changing it." I'm a mechanic on aircrafts so I should have trusted a tenured auto mechanic's opinion. On my way home, I discovered the light was still on-- go figure! I was too far to turn around so I made a mental note to go back. Two days later, I finally did and questioned the purpose of changing the filter. The receptionist says to me astonished, "I didn't say it was going to FIX it. I just gave you the code." I had no idea what he was talking about. Appallingly/defensively and almost with an air like I was the clueless one, he explains that I had the air filter changed because it needed to be changed, he just gave me a "code," and that "They could run a scan. It's worth $110 but we'll do it for you for free." I'm not argumentative but, at that point, I'm wondering if I dreamt my initial trip there. The mechanic goes out to the car and starts fiddling under the steering wheel. He comes back with the results and the receptionist tells me he couldn't even connect. He says there's something wrong with the wires and that I could take it back to the dealership to get answers. Thank you for wasting my time and money with your sales hijinks, Goodyear. Honesty and communication is the BEST policy. I am NEVER going back.