Excellent and personalized customer service. My daughter is immunocompromised because she being…read moretreated for cancer so we are hyper vigilant about any exposure risks. I expressed the necessity for anyone who would be in my car to wear a mask and wipe down touched surfaces during my initial call to set up an appointment. They readily replied they understood and accommodated my situation by allowing me to Drive to an area On their property where they were equipped to complete the repair allowing me to remain in the car while they worked on the car externally. The work itself was exceptional! I appreciate their empathy and flexibility and would highly recommend them!

I'll be buying my 4th set of tires here in the next month or so which has spanned the last 4-5…read moreyears because their customer service is excellent. 2002 Dodge Dakota 2004 Infiniti G35 2006 PT Cruiser 2007 Honda Accord (soon to come) They provide quality products with competitive pricing. I've only done business at the Camden location, due to convenience, even though I'm aware they have a West Dover location. Twice in past 5 yrs I've pulled in with a tire to be repaired and they discovered it didn't need any repair after inspection and showing me the screw they removed and sent me on my way with no charge. Their name (Integrity) says it all!

Did not try to upsell me to more expensive tires. Did have great prices, friendly and informative…read morestaff, and quick service. A great experience.

I needed new tires badly. I called them around noon on a Monday and told them what I was looking…read morefor and the price i was wanting to be around. I chose a tire and dropped the vehicle off at 1 the same day. Got a call less than an hour later telling me that it was done and ready for pickup. It cost under $600 for 4 new tires mounted and balanced on short notice. I will definitely go back when I need tires again

Worst tire buying experience of my life. Terrible costumer service, scratched up my rims mounting…read moremy tires. You get what you pay for

I've had nothing but great service here for a quick oil change. Everyone has been nice and…read morehelpful. The price isn't over the top either. I like that they do an inspection on the entire vehicle so if any issues arise, I'm made aware of it.

In October of 2025 I brought my 2016 Hyundai Tucson to the Dover, DE location for a set of brakes…read moreand rotors (I can't remember if it was front or back at this point it's been so long) and four new tires. I paid $1600 for the service. About a week later, the front tire on the passenger side falls off my car (due to improperly installed lug nuts) while it's in motion. This caused extensive damage that ended up totaling my car. The company accepted full liability, but once they learned that the damage would cost more to fix than the value of my car, they were no longer willing to fix it. The claims department offered a settlement for what they deemed to be the value of the car. Although, I was financing the vehicle, so I could not accept it. Aside from the eventual conclusion of the car being deemed a total loss, I had to deal with a tow truck driver threatening to impound my car due to not being paid by Firestone. I also had to deal with Enterprise Rental Car threatening to charge my debit card since they hadn't been paid either. Both situations took emotional distress and anger on my part to resolve. The accident happened in October of 2025 and my car wasn't fully evaluated and totaled out until February of 2026. This was a long, drawn out, tragedy that I was made to pay out of pocket for due to the circumstances. Go ANYWHERE else!

On 3/11/26 at 3pm we took our car to get an oil change and vehicle inspection. I scheduled ahead of…read moretime this appointment. I had not heard anything from by 6pm so I called them and they said they had not gotten to it and would not be able to get to to it that day. I told them that I needed the vehicle by 12pm the next day. I called the next day at 11:30am and asked what what going on with the vehicle. The guy responded they had not gotten to it. I ask why did I even schedule an appointment for 3pm the previous day ? His response well we had a lot of Enterprise cars to take care of. I told him that I would be there at 12pm to get my car and not to do anything. This was a total waste of my time and someone totally forgot about our car. There was no apology, no nothing, I pick up the car and they said nothing. They didn't care. That is last time I will ever go to a Firestone!

Twice I have ordered for Pickup. Time slot selected. Travel to store based on agreed upon pickup…read moretime only to have to wait literally for hours. Today, for instance I waited from 3:00 PM to after 5:00 PM. I called the HELP line and was informed they were 4 hours behind. Finally cancelled the order and LEFT. REALLY SAM....you can do better than this. Perhaps Walmart can help you get it together. They provide much better service. Sam's Pickup has been a real Bummer!!!

I've found this Sam's Club a real help for entertaining and even purchasing regular groceries. The…read morequality of the groceries, especially meats and cheeses, is outstanding and they carry the bread I like in two packs, meaning that even this single person can buy a reasonable amount and put one in the freezer and one on the counter. The eggs are terrific, you can get pasture-raised, cage free or just standard eggs. The fruit is hit or miss, and the selection of veg is limited but what there is, is excellent. I buy the mini peppers, cucumbers and cherry tomatoes, all excellent. Alas, the onions and potatoes are in larger bags than I can use. So I have a friend who likes to split some orders with me. Milk is more difficult, cottage cheese is only in large tubs. Good for a family, not so good if you are a single person or even a duo. There are prepared foods, and party trays. And the sushi is good though it tends to have some kind of hot sauce on it (local preference.) The baked goods are so good, we gift our clients the pies at holiday time, and the cakes are also good. Previously, for our pie giveaway, we had gone up to Costco (a horror show in horror-show Christiana) and the pies weren't any better and were priced a bit more. Getting in and out of Dover Sam's is a piece of cake compared to dealing with Christiana. If you are trying to stretch a dollar or you are doing entertaining, this place is a gold mine. I haven't done much with the non-food items except bought slippers. The dog food is also the one my pooches like and costs less per can. The lines can be long; the self checkout will have an associate to help you and even the full-service line moves quickly. There is "scan and go" but I haven't tried this out (I think you scan items with your phone and it tots up your order as you get ready to depart.) I went two days before Christmas Eve (I know, crazy) and it was quite bearable, though you couldn't get near the rotisserie chickens--the line for the freshly made ones was down an entire aisle. The associates I have dealt with have all been extremely friendly. Summary: If you have a big family or do a great deal of entertaining, the membership will pay for itself many times over. You may find the quality is better than the local grocery store.

Horrible Experience. Scheduled a 4:30 pm appointment for a simple oil change. Didn't leave until…read more5:30. They did not reset the oil change timer. They did not place a sticker indicating mileage for next oil change. AVOID THIS PLACE!!!!!!

I had them install a new set of tires and was very specific that I wanted the old tires placed in…read morethe bed of my truck. When I arrived to pick up the truck, the tires were not in the bed, I had to go over to the commercial side and retrieve the takeoff tires and load them myself. I was also charged the disposal fees for the tires, which I should not have as I didn't dispose of any tires. Check your invoice before paying these guys, they're not proactively ensuring correct pricing.

I was pleasantly surprised at my experience today at Valvoline in Dover, De…read more Auto shops can be intimidating for women but Craig put me at ease from the moment I arrived. He was nice enough to talk me through everything and was not pushy on the price. He explained the various options and what he would recommend. He even helped me find a coupon so that I had the best possible price. Thanks Craig, you are a gem!

Whatever you do don't go to this location especially don't get a tire rotation here. I came in for…read morean oil change and it was recommended per my company fleet vehicle regulations to get one done. They had a new employee perform the tire rotation and you could tell from the beginning that she didn't know what she was doing. She stripped one of my lug-nuts. I wound up being there for hours because they couldn't get the tire off. They had to order a new lug nut. I drive my car extensively for work. She barely finished doing the job. She was ready to have my car pulled out for f the bay before they realized she made a huge mistake. They had to put the wheels on the side they started back to their original position. I had to leave with 1 missing lug nut. They had to order a new lug nut for me. So now I have to return. This was a disgrace. I don't have a problem with a female preforming this job as long as she's experienced which she wasn't and monitored since she's a new employee. Totally irresponsible and unprofessional! I hope she spent lose her job but she definitely needs more training.

Dover Auto Repair has been my mechanic for more than 25 years. Mike now, and his dad, Ed, have…read moreprovided nothing but excellent, trustworthy reliable, and respectful service. I used to live in Dover, but I now bring or tow my vehicle from New Castle. Thank you Mike! Thank you Ed!

I found them very fair, trustworthy, reliable & they did the work as fast as possible. Being a…read moresingle female looking for auto maintenance and repair can be a tough experience, which they seemed to understand and did their best to help me out. I will definitely be a repeat customer