I've been bringing my baby girl Lily to Rayy for grooming for a couple of years now! She is…read morefantastic and very pet friendly, and we will miss her when we move soon. Our Lily girl is high anxiety and Rayy's confidence helps Lily know that she is safe, and keeping to our routine of about every 6-8 weeks has truly helped our pup. Every time we come in, she takes every client one on one and treats them as the best and like only dog in the world! It's especially comforting being a pittie mom, with the unfortunate constant stigma! Sales staff have also been very friendly when I come by for treats, food and toys for any occasion! The morning crew seems to work very hard, and through that effort, they manage to always help me when I need it. I hope our next home has staff as helpful and supportive!

This was a disappointing visit. I scheduled an appointment for 12:30 PM to have my two Frenchies…read moregroomed. When I called ahead, I specifically asked if there were any requirements or documentation needed, and I was told no because Hawaii does not require rabies documentation. When I arrived, they asked if my dog had any allergies, and I explained that he does not, but he does experience seizures occasionally. The woman at the counter with long hair and a ponytail spoke with the manager, and I was then informed they could not groom him because of the seizures. They asked if he was on medication, which he is, and whether the seizures were triggered by noise, which they are not. I explained they only happen every few months. While I understand policies are policies and I did not argue their decision, it was frustrating to find this out only after arriving for the appointment. The manager did provide me with a recommendation for another groomer, which I appreciated. The manager answered my questions and gave me options for types of trimmers that I could use at home. However, the customer service afterward was what truly disappointed me. I mentioned I no longer wanted my other dog groomed but was interested in purchasing nail trimmers. The manager asked an employee to assist me. The employee walked away, and I followed her, but then lost sight of where she went. I eventually found her sitting at the front of the store waiting for someone else to bring the item. When she finally acknowledged me, she simply said, "Oh, I'm waiting for them to bring it to me." The issue was not the wait itself, it was the lack of communication. I was left standing there confused, having to look for the employee, only to find her sitting down without ever telling me what was going on. Overall, this experience could have been handled much better with clearer communication and stronger customer service.

Interesting location! I honestly would have never known this place existed until a friend had a pop…read moreup there that was next door (apparently they own this space too and they just store bags of dog food in there). The actual location is in pearl city near zippys but all the way in the back of the parking lot. You honestly would not even know it existed unless you come around this area often (to get zippys maybe?) Theres lots of parking fronting the store which is helpful and the store itself is really small. The shop owner keeps her dog in the front of the store - so if you have a reactive dog then it might be best to keep them at home if you visit here.

Jackie is awesome, knowledgeable, and funny. Quality items in the whole store but my Lulu has her…read morefavorites.

I think they've got a really decent selection, definitely more fancy and expensive guppy strains to…read moreoffer at the moment, and some common fancies in a blond color. I think it's a bit less species variety overall than maybe the fish shops in Kalihi and the aquarium concepts shop nearby in mapunapuna, but a bit more selection of fancy guppies at the same time. The big-brain flower horns, discus, some display tanks, and axolotls were a cool surprise. Some of the resident loaches were huge, especially the albino dojo near the front! Too bad I forgot to take a photo. That thing must be like a foot long and a decade old, and maybe as thick around as a portuguese sausage. Huge hump of fatty muscle along its back. I'd been wanting to check this place out! It definitely is a little cramped and cluttered looking inside and the smell is a little strong, but not too bad. There was a long-gone hollow goldfish staring at the sky, that gave me small-kine jump scare when I squat down to look at a tank. It was just randomly drying out at the bottom of a bucket in the aisles, which was, uh... anyways. I wanted to know more about an unlabeled and unpriced freshwater plant that somewhat resembles seaweed, so the buff dude grabbed a handful to show to the cashier lady at the front. The buff dude was attentive and personable throughout my visit, and did his best to answer questions about the fish, which I appreciated. The cashier lady though, she mumbled a name but I don't think she knew the plant that well and didn't write it down either. What she was somehow very sure about was the price, lol... just plainly stated the price for a clump is $7.99, though the tank of plants above it were organized in much neater clumps, and advertised at $5.99 each. Not only that, she had to step down from the cashier box to get her hands wet, and manually separate the handful of plant that the man grabbed. Started as a healthy, natural looking clump that would fit nicely in an 8 oz container, and she tore it in half. So, now it's small enough that it fits in the palm of your hand! Did she think to wash her hands first after handling cash and coins all morning? Nahh... But she was very insistent to him that he was definitely (and arbitrarily) holding two clumps, not one! She knew I wanted to buy it, and I'd already got a few pricier fish in my cart, so I guess she felt I could afford to cough up an extra few bucks. Yeah can, just don't think that I don't notice the grubbing... Business goes on as usual. I needed to get on with my errands that morning and eh, the shop has some local mom-and-pop vibes so I gave it a pass.

Just wanted to know if you guys have rabbits for sale and how much need one for my son asapread more

Wonderful pet store! Always very helpful when I'm looking for a change up in my dogs diet!…read more Evangers has the best all natural cans/toppers ie Buffalo - Rabbit - Duck - Salmon as toppers. 100% Organic Beef Dinner with coconut is one of Daisy's favorites!

I love coming here to see Opihi. he's just the sweetest dog. There is a variety of food for every…read morebudget and stocks local made treats. Kaylee makes sure that I have my bulk order dog food every 3 weeks. Love the convenience!

Very friendly and knowledgeable staff. The owner Shelly is very helpful…read morein helping me choosing the perfect Discus for my 120 gallon fish tank.

Met one of the owners she was super nice! Answered alot of my questions. I like that they deal…read moremainly with Discus and they even had home made frozen beef heart food mix. Will be coming back here for more Discus!

Our go to place for dog treats ! Fair prices , amazing staff and always a good selection. Today…read moreShiann helped us to pick out some new treats they had in stock. We went with the goat foot with fur and rabbit ear. Our little girl always loves the rabbit foot, so we thought we'd try the goat. Needless to say it was a hit. She was so excited when we brought it home and has been going at it since. Can't wait to go back and try more stuff.

My fur niece spent the week with me, and as I was unpacking her travel case, I had to take a photo…read moreof her favorite toy. Any local person would instantly recognize the Hawaiian style snack theme toys. So creative and cute! It also comes in a durable playable snack package to easily store the toys. She plays super rough with the toys and yet still in good condition.

Product in stock whenever needed and helping me load purchases into car was a big help. Thank you.read more

We were regulars for Petland Kahala. Didn't know where they went. Found out from a friend that they…read moremoved here, just went & found everything for our turtles, guinea piggies, & other pets. I'm so glad I drove out here from town. We'll be back definitely

Staff is amazing, super thorough in deciding what dogs they will board, attentive to making sure…read moresmall dogs play with other small dogs. Our Yorkshire Terrier has pretty bad separation anxiety so they did a test run with him to see what type of kennel would be best suited for him so that he wouldn't bark constantly and upset the other dogs. They recommend us to send him with some CBD chews to help with his separation anxiety. After boarding, he came home in good spirits and we enjoyed watching him play on their live feed while we were away and missing him.

Snow day for dogs!…read more It is our second time doing this. Last year the snow day was $10 per family (regardless of the amount of pets). This year it was $10 per pet. I decided to only take one dog (Nalu) since simba already went to it in the past. This time the line was not as crazy and I remember we waited out there for a really long time. This time there was a QR code and it texted you when to come up to the gate. This was still a little confusing cause it shows it's your time but not really your time? You still had to stand in line that they had with possibly a handful of people getting the text at the same time. I think in a way that is helpful but not really if your dog really needs space since the distance between dogs is very little in line. There was some vendor booths - snacks. Food and activities. We tried the canine cardio there again which my dog nailed this time! Also it's better if you go early. Going late means yellow snow. lol.

I went in here to talk about the benefits of high protein canine nutrition. It is always such a…read morepleasure speaking with pet store owner/operators that are passionate about pets and are thoroughly versed on dog needs and training. They are also experts on active, performance, working and bully breeds! Healthy dogs do best on high protein! Cheers!

Family owned business on the westside and they make you feel like family. I been here since they…read morefirst opened and been coming here ever since for raw supplies. Sometimes I'll call their company phone and ask them for advice, (First time I ever dealt with my female dog being hapai) and they have gone as far as giving me their personal number so I can text pictures of a problem or a question I had. Not even my vet does that lol They always give good advice and the advice always centers around what is best for my pet and I love that. On top of that, the shop is always well stocked and clean. All the animals in the shop look happy and well taken cared of. I know I'm yappin' lol but really really hands down, Customer service always top notch. I always find what I need for my pets and an added bonus is they dont make me feel dumb when I have 10 million questions about better care for my pets (I'm learning) lol Mahalo Westside Pet Supply

I love this Petco! Definitely a small yet mighty location in terms of inventory. I always seem to…read morefind everything I need when it comes to the dog food variety and brands. The aisles are narrow and typically meant for one person at a time to pass through. Staff are always friendly and available. This location has a great option of a self-service bath in the back. Towels, soaps, dryer provided! Non slip area, everything is hip-height or taller, perfect to protect your bath. Clearance sections in the front of the store along with their always-stocked treat bar. They price match with the Petco app if you have it. Always a stop when I'm in Waikele!

My husband and I recently adopted a 4 yr old German shepherd (yes we thrive off chaos). We took her…read moreto Waikele Petco to use their bath. It was perfect. We brought our own supplies but they also have shampoo, conditioner, deodorizer, and shedding tool available. Anyway, staff here are so welcoming. So nice. They have towels and dryer also available. They clean it down before we're able to go in. It's for $20. For us, it's very reasonable given the economy. They also have places to hook the doggy when she's bathing and being dried.