Terrible customer service here. When issues are brought to management attention, they are met with…read morea poor customer service attitude and indifference. This rests on the shoulders of the store manager, Wendy, who not only tolerates this attitude from her employees, but leads by example... Of how you DO NOT treat patrons. No smile, and no introduction. Just an expression of a nasty attitude on her face. Her assistant manager acts exactly the same way, which is how I ended up speaking with her. Absolute F in customer service for both, with no exaggeration. Wendy will stare at you and say absolutely nothing when serious customer service issues are brought to her attention, then lie to you and say how she is sorry about your problem without the slightest furrowing of the brow. Professional lie detectors abhor this two-faced behavior, and Wendy is a textbook example. Absurdly rude attitudes coated with false apologies permeate the employees and management, complete with blame-shifting and outright abusive and intimidating behavior towards customers for their own pleasure and validation. You will not be treated with respect here. This store desperately needs new management. This is one of the lowest customer service scores I have ever seen, and I have prepared professional QSC reports for marketing for over 30 years. Lines for regular checkout are not reasonable, and the store staff will get nasty with you if you have a couple items over 15 in self checkout, even with many self check stands open. Staff run checkouts can be over 30 minutes long on a regular basis. The staff member running the self checkout was extremely rude, pointing to a 15 items or less sign in a snotty way and saying nothing, with 6/8 self-checkouts open halfway through checking out. Management blames their customers for the issues they cause themselves by having unreasonable wait times for regular checkouts, and escalate issues with their customers rather than de-escalate them when patrons bring legitimate issues to their attention. You will not feel welcome or a valued customer dealing with a management staff that acts this unprofessional when interacting with reasonable patrons. Shame on you winco management. You are a shining example of what not to do. From reading the other reviews here, it is clear you have a repeating customer service failure regarding your employees having a nasty attitude with customers, particularly in self checkout, and allow this to continue on a regular basis despite you being notified multiple times. Since management is engaging in this same behavior themselves, the cause of the customer service failure is far from being a mystery.

Fresh produce, friendly staff in all departments, always a basket available , better prices, great…read morequality

Good store for making your dollar go further friendly staff. never know what you will find.read more

Poor customer service and the products are typically only days from the sell by date, making the…read morequality very poor. Used to be a much better selection of items, especially in the frozen food.

Nice grocery store. They have a rewards club . Prices are higher than average because they are the…read moreonly store around for miles. They had a good selection of everything you would need . Staples and such. The checkout lady was nice.

The people who work here are great but I wouldn't do my weekly shopping here because their…read moregroceries are WAY overpriced and make sure and look at the expiration date on the box or can before you buy. They are notorious for selling out of date products

Service was terrific. Mary is such a delight. I would wait just to have her check me out…read more Your on line SURVEY sucks! I tried fir 1/2 an hour. Can't navigate it. Called and she was no help. She said there were 3 boxes, use only the numbers. There are only 3 boxes. Called the store, no help. I never fill out surveys. This us why. No help. No way to complain. No address to mail in receipt. That is all! There are other stores you know. Kris Gutknecht Twin Falls Idaho. 208-421-6434.

For at least 3 months, Albertsons has turned into a self service/ checkout store. It is quite rare…read moreto Not see all checkout lanes closed. As a result must line up for self service. Since Albertsons is quite expensive compared to other grocery stores; we now only go there when purchasing small quantities - like a 7-11 or Stop & go market. Good luck.

Two very positive shout outs to two great employees at the Twin Falls Fred Meyer…read more First off thank you Jessica for all your help on recommending Fit Butters Cashew butter products . Healthy and tasty don't usually go together but this is a great product line that I'm glad you brought in to sell Second, Many thank you to Ken the cashier. He's worked for Fred Meyer and is always a great cashier to have. Always helpful and courteous. Only negative I can give to management is the digital coupons need to go. How about just make it a regular sale item as not everyone wishes to have a cell phone to take advantage of extra savings. Darin M, Twin Falls Id.

We do not get to this Fred Meyer that often because we live out of state, but if we lived in the…read moreTwin Falls area, I am sure that we would be regulars. We are sure to go every time we are in town - whether we are staying there or just passing through. It is a combination grocery store and department store that feels like the size of a small town. We were in the area for Thanksgiving weekend and were able to grab some snacks for the road and shop for Christmas gifts at the same time. The variety of goods and services seems never-ending. Bakery, deli, sushi, pharmacy, clothing, toys, video/electronics, books, grocery of all kinds, flowers, etc. They have a very nice Clearance section as well - we found some gifts in that area at terrific prices. All of the employees we spoke to were friendly and helpful. They honor Fry's Rewards which we have from living in Arizona and shopping at their sister stores.

My husband's trip home from NYC got messed up and he missed his flight to Boise so had to fly into…read morethe Twin airport. After I picked him up, we were both hungry so we stopped here for an early dinner. Walking in, we were the only gringos, good sign! I got the huarche with carnitas and my husband got the chilaquiles with red sauce and also carnitas. Holy shit! The last time I had Mexican that good was over 21 years ago in Chicago at Frontera Grill. The only thing I will say they have to fix is the bathrooms- the woman's bathroom was busy so I was going to use the men's bathroom but it's toilet was - um, full and wouldn't flush, and then the women's had water on the floor and then it wouldn't flush. If you're in the area, this place is worth checking out! There's a shortage of good Mexican in Boise, this place would do great there.

You gotta walk into the market and go straight to the back of the store, restaurant is all the way…read morein the back of the market. They have a decent amount of seating and the service is always friendly and fast! I hella recommend the queso birria tacos! Everything is home made, salsa home made, meat is tasty and delicious! Super flavorful! Food: 10/10 Service: 10/10 Ambiance: 10/10

Oh my goodness No where to even park for a pick up order! I…read morealways go in store, when I ordered online it made me do store pickup for 1 item! They need more hired help! Prob don't think I should complain since it's pick up. But mind you, I prefer my shopping done myself, I hate pickup. Employees were kind, not their fault they are doing their best! I like Jerome Walmart better it's cleaner and bigger feeling. They seem to carry better clothes too.

We went first to the auto parts outside help because the lugnuts on a tire was loose…read more It took about 5 minutes for someone come to ask us what they could do to help us. We understood why. It was busy when we came plus all the open bays were filled with cars and and the employees were helping everyone and the lines were quickly being emptied. When and employee had the chance to come and asked us what we needed he apologized for the wait. My friend who was driving explained what happened and said they would have gone home to fix the problem but it far away and didn't want to change going home and have the tire fall off and ruined the car and or others. The employee was able to quickly fix the tire and we were on our way. We appreciated the work he did and also aloud my friend to Double check the tires. Afterwards we parked out front in the handicap parking area. I took a buggy inside and told the first greeter employee that the buggy needed charging. They thanked us, and continued working on what they were doing. We each had to use the restroom. The woman's was smelling fresh and all the stalls were clean and fresh looking. I used the bigger stall. I saw there was a bag hook behind the door. I needed to bring my bag to the toilet and when I wanted to hang it up there was no hook it up. It made it very awkward and not very accessible for me to use the toilet. I couldn't walk to the stall door to hang it. This is the only thing that could have made my visit more comfortable while using the toilet. We were done and on our way out the greeter said thank you for visiting and have a wonderful rest of the day.

this store has been struggling for supply for two years. half the time there is nothing available…read morefrom my list, des when I order. if you're not going to supply the store, close it

This place is pretty interesting. We ran in to buy some stuff, including little dipping sauce cups…read more It's basically a Costco for restaurant supplies, a really cool, cost-effective store. One thing I definitely think they could improve on: the boxes!!! There's tons of boxes strewn everywhere, mostly for customers to carry stuff out, but it is rather unsightly. On the plus side, it really ties into that warehouse aesthetic.

One star is generous. Head pharmacist Diane Howell refused to fill my prescription or even call my…read moredoctor. The previous medication was causing me such severe depression that I was suicidal. I disclosed this to her and she yelled at me and called me hurtful names. I spoke to the store Manager, Brian Daily. While he remained calm, he did not even offer an apology. I spoke to the manager of the pharmacists, Todd White and he spoke at me. He was dismissive and, again refused to even offer an apologize for Diane Howell's or his own behavior. He laughed at me and treated me like an errant child, not a person. He blamed me and judged me for being on controlled substance and even insinuated that i was "doctor hoping" to obtain these prescriptions. I have two doctors. A psychiatrist and a general practitioner. Each is responsible for their resppective prescriptions...mental health and crushed vertebrae in my neck. Each know EVERY medication I am on. I also was able to speak to Mark, the manager of all Ridleys stores. He was kind and listened to me, but also explained the business and legal sides. I am not unreasonable. I was receptive to my conversation with Mark. However, the treatment i received from Todd White, Brian Daily, and of corse, Diane Howell was terrible. Tech, Marissa and pharmacist, Valerie also hung up on me for simply checking on a prescription.

Management changed recently and it really shows. The store has become less pleasant to shop at in…read morethe last few years but Ive never seen it look so good. It even smells better. The new manager is doing a great job at cleaning up the store. She's just what the place needs