I'm excited to share my experience with Cynthia's Smooth Transitions…read more Twenty hours before an event, I sent Cynthia a picture of the style I wanted, and she responded within 30 minutes with a price. Cynthia's Smooth Transitions braiding service will come to you and create a beautiful look for any occasion in the comfort of your home. Now that's VIP service. Cynthia strives for customer satisfaction. While braiding my hair, she told me we had a design issue. She stopped, took a picture of the problem to show me, then we discussed a resolution and she fixed it! Most places don't care about the quality, as long as the work is done. As you can see in the pictures, the re-design turned out great! Overall, I'm a happy customer! Cynthia is delightful to work with and had me laughing all day! She radiates positive energy, and is easy to get along with. Can't wait for my next session. Note: If you become a regular, your 5th service is free.

I had my first curly cut with Ashley at Diaspora Salon and honestly ended up exactly where I was…read moresupposed to be. I had been putting it off for a while because curly cuts can get really expensive, especially with how popular they've become online lately, but this felt completely worth it and surprisingly affordable for the level of care and service I received. Ashley was wonderful from start to finish. She explained every product she used, what she was doing throughout the appointment, and gave me realistic guidance on how to maintain my curls at home. I never felt rushed, but I also appreciated that the appointment was efficient. I was in and out in about an hour and 45 minutes. The whole experience felt relaxing and thoughtful. Two shampoos, a head massage, great conversation, beautiful salon atmosphere. I genuinely felt taken care of. As someone with alopecia who doesn't go to salons often, trusting someone with my hair felt significant, and Ashley made me feel comfortable the entire time. I drove from Washington, DC and would absolutely do it again. I even bought products afterward because for the first time in a long time, my hair felt manageable and healthy in a way I could actually maintain myself. I'll definitely be back to see Ashley again for upkeep and maybe a fun style here and there too. Really grateful for this experience.

I booked a Curl Discovery Cut priced at $265, over $300 after tip, based on how the service is…read moredescribed and marketed: a premium, consultative experience that includes thoughtful shaping, education, and guidance tailored to the client's curl pattern. That is not what I received. I arrived with long, full, healthy hair that I had spent years growing and caring for. My hair was mid back length, and I communicated clearly that my priority was improving the shape while preserving as much length as possible. I did not request a dramatic cut. There was no thorough consultation. Yasmine hardly spoke to me throughout my appointment. She asked a few questions at the outset. There was no education component aside from attempting to sell me products at the conclusion of the service. Despite my very clear request to maintain my length, a significant amount of length was removed, far beyond what was discussed or was necessary to improve the shape of my hair. That loss is permanent. It will take years for my hair to fully recover, and there is nothing that can be done in a follow-up appointment to restore what was taken. Beyond the length loss, the cut itself lacked cohesion. It did not account for the different shrinkage rates across my curl patterns, which range from approximately 3C to 4B, and as a result the shape dried unevenly in an angular helmet shape with blunt awkward bangs, rather than nicely framing my face. The styling portion of the service further obscured the cut. Extremely heavy product was used, weighing my hair down and masking the actual shape. I was not given meaningful education or instruction on how to achieve my desired style at home, despite this being a central component of what differentiates a Curl Discovery Cut from a standard haircut. I left without clarity on how to properly style my own hair and with a result that looked nothing like what I had requested. In addition, the handling of my hair during the service was uncomfortably rough. In the days following my appointment, I experienced ongoing breakage that I had not been dealing with prior. After the appointment, I attempted to resolve the situation in good faith. The only option offered was an in-person assessment and potential adjustment under the salon's service guarantee. No refund, partial or otherwise, was considered. Given the extent of the length already removed, the lack of trust created by the initial experience, and the fact that additional cutting could not undo the damage, returning to the same chair did not feel like a meaningful or safe remedy. If they were genuinely sorry for what happened and the aspects of the service that were not delivered, they would offer a meaningful remedy, not a requirement to put my hair back into the same hands that already damaged it. After my experience, I read additional reviews and noticed a consistent pattern. Multiple clients describe receiving little to no actual consultation or education as part of the Curl Discovery Cut, despite that being a core part of how the service is marketed. Others note difficulty working with looser or mixed curl patterns, overly heavy styling that obscures the cut, failure to account for shrinkage, rough handling during detangling, and breakage following their visit. When concerns are raised, responses from ownership frequently rely on the service guarantee policy rather than acknowledging gaps in execution or offering a proportionate resolution. I am attaching photos with my face blurred showing my hair before the appointment, immediately after, and once fully dry. Based on the documentation and the irreversible nature of the length loss, I do not feel this service aligned with what was advertised or justified the premium price. I am sharing this so future clients can make an informed decision, especially those with long hair, mixed curl patterns, or those seeking true consultation, education, and careful length preservation.

Hairdresser is personable and give you a lot of attention. Prices are lower than other salons that…read morespecialize in natural hair.

First time there, appointment was on time, very friendly beautician. I did set up for a return…read morevisit

Extremely happy that JoAnna, formerly with Padma, opened her own salon. Tucker Rose is an adorable…read morehair salon conveniently located in Hampden. JoAnna is a talented hair stylist that always makes your locks feel fabulous and fresh. Love!!

So... At my last…read moretouchup and haircut I made an appointment for today. I usually like to schedule appointments spaced four weeks apart. But the salon was so busy they could only give me a time five weeks out. I took it. I arrived ten minutes early today. Big smiles at the door. I sat down. Time passed. I checked my watch. 5PM. 5:10PM. 5:20 PM. Finally at 5:30PM, I was asked who I was seeing. Missy? No, Joanna. There was no record of my appointment in their system. After some back and forth, I was rescheduled for 3:15 this Saturday. Clearly, they are squeezing me in. I didn't press them today while I was waiting because that is not my style, the business is still new, and I assumed they were just running late. I am not returning. Clearly, they have more clients they can deal with and do not need my business. The entire salon is the size of a small living room. How they could ignore me for forty minutes is a mystery. Everyone makes mistakes--that can account for the booking error. Ignoring a client for a full forty minutes is something altogether different. So I now have to do my own touch up over the weekend and find a new salon. Thanks.

Hands down the best salon in Baltimore! I've tried so many salons and I've never found better…read morepeople or a better price than at Bella. Jasmyn is an artist and a magician. I show her a reference photo and what she does with my hair is always a million times more perfect than the photo it started with. She is so skilled at everything color and hair-related and on top of that, she is so freaking friendly and always has me cracking up in the chair. I honestly cannot say enough good things about Jasmyn and I am so glad I found her! Kristen, the owner and also a stylist, is so sweet and friendly. Every time I come in, she's the first to greet me and immediately makes me feel super comfortable, like I'm at a friend's house instead of a storefront. This is all due to Jasmyn's handiwork, but I've never left Bella without 100 compliments from the staff and patrons. Whether I need a quick trim or I want to completely change my look, Bella is the only salon I'll trust!

Wow fantastic experience at Bella! Kristen styled my hair. She was very meticulous in the ways she…read moreevaluated my hair, gave her advice on how to cut, and did extensive layering. Took my opinions and how I felt about my hair into account as well. I have a lot of hair, and she made it feel weightless. She also helped my layers look more natural. Got a wonderful head massage and shampoo too before the cut. Will definitely come back!

I had the absolute pleasure of working with Caryn for two photo shoots, and she completely blew me…read moreaway both times. Her styling was flawless, creative, and exactly what I needed to feel confident in front of the camera. I'm usually very hesitant to let anyone trim my hair--but Caryn earned my trust, and I'm so glad she did. The trim was perfect. She's not only incredibly skilled, but also has a warm, caring personality that makes you feel instantly comfortable. Caryn listens, understands your vision, and brings it to life with precision and artistry. She gave my hair exactly what it needed, and I already know--I'm not going anywhere else. She's officially my new stylist! If you're in Baltimore and looking for someone who truly knows hair and cares deeply about her clients, Caryn at Drylands Salon is the one. Highly, highly recommend!

Very unprofessional, the black lady seemed like she didn't know what she was doing, and kept…read moreincreasing the price, her demeanor suggested that she didn't want to do my child's hair

Really delightful experience today :))…read more I've been living in a bun since my former stylist moved out of town and I checked S+M on a whim to find that there was a last minute opening with Danika and after seeing her gorgeous shag cuts I took it. Danika was very communicative the entire cut and really delightful to chat with-- she provided me with upkeep instructions throughout and a great product recommendation. Honestly I've never been so happy with my hair and can't imagine going to anyone else while she's around. Oh and S+M has nice ambiance. Every bit of the experience felt premium from the building to the wash sinks. You should get your hair cut here, they're great.

Gwendolyn is amazing - my hair looks great everytime. The salon is gorgeous and is nice to spend…read moretime in.

I had an amazing experience with the stylist Maya. She was wonderful with my 4 year old daughter…read more She took such care with my hair. I came in with damaged, over processed hair and Maya brought my hair back to life. She is now my new stylist. I absolutely love e my hair!!

I got a haircut and one side is a half inch shorter than the other + my appointment started thirty…read moreminutes after my appointment time.