Roland Black HVAC have done annual inspections at our house for…read more a number of years. They are very professional and offer a high level service. Always offering suggestions to improve the operations of our gas units and heatpumps.

I called when my furnace wouldn't come on. They talked me into the service contract since the…read moreinitial part discount would pretty much pay for the contract. The technician tried a few parts and said it was the control card. Expensive repair but after I didn't hear back after a couple of days I called and was told they couldn't find the card or suitable replacement so they gave me a $10k quote to replace the whole unit. I asked if it was covered by the warranty since it's only 6 years old and he said they couldn't find any service records so the manufacturer wouldn't honor the warranty. I got a second opinion from another local company and they found a clogged orafice. Once cleared it worked fine and that said this unit will last for years and is still under warranty. Roland Black called a few days later to see if I want to schedule the installation or the new furnace. I explained what happened and asked to cancel my annual service contract and get that money back. She said she would talk to her manager but I have not heard back in about a week. I can't recommend Roland and Black. A friend told me they had a similar experience.

Appliance Medic is great. They've been out to our house three times to fix our 15 year old…read morerefrigerator. Each time they arrive at the appointment time, fix the refrigerator and all at a reasonable cost. Much better than paying for a new one.

Overcharged me on labor. Was there for 15 minutes and charged $180.00. I would avoid this company!read more

Requested a quote and service through Yelp to many, and they were SO fast, responsive and…read morerespectful. Price was very reasonable and they were able to fit us in for the next day. Kayvan came out, called me to explain everything multiple times (as the jargon can get confusing). He was respectful, patient, and super knowledgable. I requested he let me know what he was doing every step, as I was not home, and he was very responsive. Will definitely be using Exact Temp Heating & Cooling again. Thank you!

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

TLDR: Please go somewhere else, if HVAC is your main problem dealing with Rudy Cools will become…read moreanother bigger problem - for years to come - and could also affect your health. Looking for legal routes now. Background: Rudy Cools installed my HVAC system in July/August 2023. My main issue was that my previous system was not keeping up with temperature when the hot outside reached above 92 F. I contacted them and asked if it was the system, the duct system, insulation issues or my windows, and they said a new system would fix the problem. I accepted and they sold me a new system. When installing they found mold within the system, so they recommended an air purification system to go along with the HVAC. Having a baby in the way I accepted no doubt to what I asked "if thats on the system, could that be in the ducts as well?" to which they replied "we checked when installing and no issues were found, plus the purification system will prevent that" so I trusted that response. The next weeks the AC upstairs (Damper system) was not functioning and temperatures were reaching as high as 90F inside the second floor. I reached out, they sent a technician to tell me it would be an additional $1.5K to fix. I call them very angry as they never mentioned that and this should have been resolved when installed. They agree and send a crew the next week to fix without a cost. I liked that. It was September/Oct already so heat went down and AC didnt need to work so hard so no issues there. In summer of 2024 the HVAC system could not keep up with temperatures over 92 F - which was my main issue to start with. I called them several times, they sent 3-4 different technicians that tried filing up the gas in the system, switching stuff, or just simply telling me "it was too hot outside and that wsa the issue". After dealing with that all summer I was fed with that and call them angry again, to what they told me "we will send the best technician we have" and they did. This super technician came and told me the duct system was not set up properly, and needed to be updated, with a price tag of $1.5K. I called them angry again since that was my question to begin with when quoting them for a system, and have been ghosted ever since. Its been 3 months now. On a separate story, my family and I have been having health issues without explanation. We did some mold testing here and there with negatives coming up, only to look into one of the ducts directly connected to the system and finding a goooood ole black mold colony hiding in there - even when having a air purification system, and having the installing team they saw nothing when installing. So not only they have costed me 1.5 summers with the same issue I originally had, $13-14k in costs, Health issues for me, my wife and my baby, but they also are now ghosting me and refusing to answer my emails or calls. This for me is as evil as it gets, and should not be even considered within your options for any type of services. Disgusting client service and should be held liable - which we are in the process of.

I called Tommy Bynum on a friend's referral, and Joey was sent to check out my Goodman HVAC unit…read morebecause of unsatisfactory performance after a new condenser was installed by another contractor. First thing he did was go over my booklets and manuals that came with the installation. When he examined my unit, he went straight to the control board to check the wiring on the thermostat. It took him a little while but he found the problem and I am very happy with the results. So much so that I questioned him about signing up for a yearly maintenance agreement where they come and inspect your HVAC unit twice a year to make sure it is functioning properly. And I discovered that they charge less than $150 per year for that service. Their prices are right and their employees know what they're doing. Can't ask for more than that! I highly recommend Tommy Bynum!

I am thoroughly impressed with the responsiveness, attentiveness, professionalism, reliability, and…read morethoroughness of the crew at Tommy Bynum Heating & Cooling. From the moment I reached out to them and spoke with Joey until they had to come back out to check on an issue after installation, they were nothing short of professional. Joey was extremely respectful and very quick to respond to my emails. When I reached out to the crew after hours about an issue after installation, Nick was so nice and empathetic to my situation. He promised that he would have someone at my home the following morning and he kept his promise. They are very thorough and showed a great deal of integrity. I strongly recommend Tommy Bynum Heating & Cooling for your HVAC needs.

Great service ! I called Jay and he said he would be there at 11:00 . He showed up on time when he…read moresaid he would . He was very professional and courteous ! He explained everything about the repair clearly! Price was great ! I recommend this business to anybody! I will call Cox HVAC services again! Great choice !

This company is an outstanding example of meeting and exceeding customer expectations. We have an…read moreannual service contract with them, which allows us priority scheduling if we have a problem. They have done regular six-month checkups and servicing and have kept our 8 1/2-year-old heat pump working well. Recently, a capacitor failed while we were away for several days. The system kept trying to run and eventually burned out the motor. We notified Jay late on Sunday afternoon, and he was here the next morning to diagnose the problem. He contacted a company in Charlotte to get a new motor, picked it up the same day, and returned the next morning to install. Who could ask for anything more⁉

Great and Honest Company Dedicated to making customer happy…read moreI had no heat or air in ONE DAY Unique Air installed a heat pump, removed and replaced air vents. I had and have had warm and cozy nights! Great Price

Brad was timely, efficient, and so knowledgeable. I'm so pleased. I'll definitely use Unique Air…read moreagain.

Yikes..... yikes…read more Service tech was awful. Lazy and SHADY! Claimed he couldn't detect for a Freon leak until he charged me $2,700 to fill the system of Freon! He never even mentioned you can detect using Nitrogen, which is FREE/ included in diagnostic check. Management did apologize for this tech and was nice. Although I will never be able to trust anyone to perform honest work from this company. Save you time, find a smaller local HVAC company that is more trustworthy....

GSM came out and put in a whole new heating and air system. They was very good,polite and got the…read morejob done. Clean up all the mess and answer anything we ask them. A the man that came out to give us an estimate was Jim Smith. Shout out to him and the guys that did the work.

After going through two incompetent plumbers, I found 3-D they are the most professional competent…read morehonest and fair priced plumbers. I cannot tell you how they went out of their way fix the job that entailed a solution that needed superior brain work !!!! Not only that they are polite and respectful. Do not look any further I wish I had met them first . Outstanding brothers with integrity!!!!

Excellent service! Repair done right and faster than estimate. Would recommend to anyone.read more

The AC stopped working and it became 89 degrees inside quickly. Austin came out for the appointment…read moreand quickly determined that I needed Freon. Within 15 minutes, he had my unit up and running. Great service with no "scare" tactics or trying to upsell something knowing that I would do anything to get AC. I will definitely use them as my "go to" HVAC technicians. The price was reasonable and I felt that I wasn't taken advantage of.

We had an AC compressor that wasn't operating. Mike Hodge returned my call promptly ON A SUNDAY in…read moreAugust and came out that afternoon. I was fearful of a major expense but thanks to Mike's honest diagnosis it was only a couple of hundred dollars and we were back up and running. I could not ask for more friendly, trustworthy and reliable service, thank you Hodge!