Tried multiple times to contact this dealership by email about a truck they had listed and never…read morereceived a response. Eventually I drove in to see it myself. The parking lot setup was chaotic with very little direction on where customers are supposed to park, and the driveway was extremely tight and difficult to navigate. A salesman approached me and seemed annoyed to even grab the keys for the truck. Beyond that, there was basically no effort to help. I asked a few questions and was told he'd look into them, but I never heard back. He didn't ask for my name, number, or anything. I had to ask for his card myself. A couple days later I reached out to two more salespeople and even made an offer on the truck. One replied saying he'd get back to me, and then never did. Honestly, it felt like they had zero interest in actually selling vehicles.

I saw VIP auto sales on a commercial on TV !!! Their motto is --- " Whatever you do , don't buy…read moreNew "!!! So....... if you want a possible LEMON ------ then you should go to vip !!! You , most likely, won't get any guarantees on anything under the hood, or bumper to bumper !!

Just bought a car from there and Sam was very accommodating and made the process of getting the car…read morevery easy, very nice car we are very glad we went there, he went out of his way to help us and we felt very appreciated

Sams Auto Sales is the best car buying experience ive ever had, bar none, period. Sam you are one…read morein a thousand you blow them all away.totally genuine and legit.folks don't waste your time on bs,buy Sams,if he doesn't have what you want he'll get it.my new best friend !!! we love you Sam, see you when the wheels fall off for another gem :D

They have been amazing, by far some of the fairest rates for service in Spokane. They have gotten…read moreme in and out for oil changes. Killer pricing on tires. And currently doing warranty work on my Audi. The shop is amazing. And the sales staff is top notch! Great group of people! I highly recommend!

After recommending friends and family to Jennifer's, we were sold a car with a bad transmission…read more They declined to buy the car back and said they "felt terrible", maybe we could auction it off, or try and sell it to another car dealer. What a surprise. Buyer beware!!! Will never recommend them again and have warned off all my friends, family, coworkers. How incredibly disappointing this entire experience was.

I want to give a big shout-out to Spokane CarMax. I've done a lot of car shopping over the years…read moreand visited plenty of lots. My mom sold cars when I was a kid--that's how she put food on the table--so I grew up around brand-new vehicles and the hustle it takes to make it work. Yesterday was something special. My son Robert purchased his fourth BMW, and the experience at CarMax was incredible. Everything went smoothly. The staff were kind, professional, and straight-up honest. No games, no pressure--just solid service and respect. If you're in the market for a vehicle, I highly recommend checking out CarMax in Spokane. I don't think you'll be disappointed. And here's something even better--my son runs his own business tuning BMWs. If you're a BMW owner or enthusiast, check out his work at bmtuned.com. He knows these cars inside and out. Congratulations, Robert--I'm so proud of you. You've worked hard, and it shows.

My wife hated shopping for cars, until now! CarMax simply made purchasing car so much easier. No…read morehassle, no run around, we even had our car shipped in for free since it was in Seattle area for a test drive, no obligation! I will never purchase a used vehicle any other way now.

This place is such a joke. They hit you with the whole car salesman talk about how they want and…read morewill do anything to work with you just talk to them but in the end they just lied. They say they fix what is wrong with the cars but it only last for a short time then u are throwing money into the cars. I would never recommend this place to anyone please stay away bad business

We purchased a used Mercedes ML350 here and we absolutely love it! The owner was very honest about…read morewhat he had done with the car and what he hadn't done. We had looked at cars for weeks and were blown away at the low price! What you see on the windshield is what you pay out the door! Super friendly to work with and I don't think we have ever had a smoother transaction. We have referred a lot of people to 5K and will continue to do so!

Recently purchased our 2nd truck from New Deal. Scott "Fitz" greeted us as we entered the lot,…read morehowever he was not a "vultures" like at other locations I had visited over the last several months. In addition, He was wasn't pushy or try and sell me a different vehicle. He answered my list of questions, or took the time to research and got back to me with the answer if he didn't know the answer. Appreciated the experience. At the time of paperwork, we met with Ryan and it was simple, he had his paperwork ready and organized.

was going to buy a 65 mustang from this guy. I am in Arizona, so I had my brother drive to Spokane…read moreto look at it for me. when he got there , the guy at the lot said; people come in all the time looking for a car they had either purchased from him ( John) or gave a healthy down payment, There was even a couple of people who tried to sue the owner of the business there. By the way that business there is New Deal Trailer . STEAR CLEAR 1

Good place to get a reliable vehicle. The salesmen are upfront and honest and they don't try to…read morepull the wool over your eyes. If they don't have what you want they will find it for you! I love my Yukon Denali!! Also, great financing options for everyone!!

I got my number blocked because the Austrian guy didn't know how to jump a car and fucked up my…read morevehicle from day one now i dont even know how to get my keys back because they are so professional

I bought a used Ford Escape from them. David Merkle is the…read moreBEST advisor by far ! He never steers me wrong or has me do work that isn't pressing at the moment. Will never deal with anyone else. Can't say enough good things about him ! Thanks David !

A 2.8 average says it all. They kept my keys, didn't answer the phone for 3 days, then couldn't…read moreeven tell me the name of the service manager. Really, just go to the other Toyota dealer. Once something goes AutoNation, you can pretty much expect autonothing.

They did very good at replacing a new engine in my family members car. They were able to explain…read morethe new engine and assembled it in a timely manner. The over all cost was fair. I would recommend them very highly.

don't go there. would not fix their screw up for a week. ended up fixing it myself. their mechanic…read moreis deaf i guess. Could not hear obvious noise I sent the care in for. He did hear another noise. A rattling exhaust shield. His solution was to just remove an exhaust heat shield. then left out an exhaust mount bolt. Car rattled loudly when we got home. called them, we are busy can't get you in for a week. Would not ever take my car to these subaru experts again. Now I have to take it to subaru to get a heat shield which they discarded and have the noise checked out.

Bought a 2026 tundra here from Jared Wahl who made the process effortless and quick. We weren't…read moresure we wanted a tundra but after looking at them we were sold, we decided that's what we were going to get and we were out the door within an hour with a new truck. We had been car shopping for a while and this is the only dealership we went to where salesman didn't run out the door harassing us trying to sell us something, Jared did a good job letting us figure out for ourselves what we wanted but letting us know the options and features the different vehicles had.

I bought three cars from Findlay, but most of them were from the better Flagstaff version. We…read morebought a rav 4 here in Spokane, and a week later, the sunroof didn't work. It's been a nightmare. They're saying it'll be up to us to pay for the non-working sun roof. Good luck!