Good place to get a reliable vehicle. The salesmen are upfront and honest and they don't try to pull the wool over your eyes. If they don't have what you want they will find it for you! I love my Yukon Denali!! Also, great financing options for everyone!! read more

I got my number blocked because the Austrian guy didn't know how to jump a car and fucked up my vehicle from day one now i dont even know how to get my keys back because they are so professional read more

Well got a car from them a Lexus 2003, 181 thousand plus miles and price was about $7 k. Payments were $254 a month. Had the car for only 4 months and the engine light started flashing, it normally stayed on solid, knocking noise under the hood, sputters like it wanted to die. I called them and told them and even sent a video of the noise and asked since it's only been 4 months, I hadn't even driven a 1,000 miles on it if I could bring that one back And switch out. I was told it was up to the owner. Well I have been trying to get a hold of TK the owner since April 29th 2026. And it's always he's not here, I'll have him call you.NEVER HAVE HEARD FROM HIM TO TJIS DAY. Yes I understand As Is but I have bought many cars from lots and they have lasted 4-8 years, I'm on SSI, I have mobility issues and it took me a year to save for down payment, Every person I talked to on the phone has told TK I've called but he refused to call me back. They are very unprofessional and not helpful at all. I noticed that a lot of the time the lower ratings are females and they don't help at all. They came and got the car after days of me trying to get some help. I saw other reviews from men where they got a different vehicle after something happened within 3-4 months of having it but I got no help, no acknowledgment of me calling daily for almost 2 weeks just wanting to talk to TK and he told his employees I don't want to talk to her just keep telling her I'll call her back and he never does. It's so messed up. But they'll get theirs in time. Karmas a bitch and so am I. read more

Do not buy or work for this company, the owners are rude and disrespectful, and will not give you your paycheck. Even though I filled out a W-4 and an I-9, the owner denies that I even worked there. I tried for a week to arrange to pick up my paycheck with no answer, when I sent a text to the owner saying I will get legal representation if I don't receive a phone call about when I can pick up my check, he immediately called me and and started calling me all different kinds of names and acted very unprofessional. Do not be fooled by his "kindness" or "friendliness" because it is all lie. If you are not careful or pay attention, he will rob you blind. Ask for the vehicles, I would never buy anything from them and I used to work there. Most of the vehicles there have issues that they try to cover up. I looked at several vehicles While I was working there and most of them had issues or check engine lights. Now I understand it is a used car lot but, it my entire experience in Auto Sales, whether it was used or new, should not be in that condition to sell to the public, I did not quit because of an incident or falling out I quit because I could not consciously or on good faith sell vehicles to the public when the vehicles are in poor condition. When I sell a vehicle, I want my customers to be happy and want to come back, not put them in a poor condition or unsafe vehicle, and have them be upset. read more

DO NOT BUY A CAR HERE!! I bought a car from this dealership not even a month ago and now I need a new transmission. They falsely stated there was nothing wrong with the car and even asked what the noise was and they blew me off. read more

This is not where to get a car from they sold me a broken car I tied to have them fix it and avery time they do its Worst and now It will not drive drive What a joke and now my son I can't get to school and I can't get to work read more

2 days after I bought my Acura MDX the check emission light came on. I took it into the shop and it turns out it was my catalytic converter and all the codes had been cleared to obviously fool whoever purchased this vehicle. I also asked them to check the oil when I took it in and it was in need of an oil change, however the dash indicated I had 100% oil life, which confirms the clearing of the codes to make everything look good. DO NOT BUY A VEHICLE FROM TK AUTO. They are shady and have horrible business practices. read more

This is a typIcal shady used car lot that will buy third-rate cars and put some cheap spit and polish on them to make them presentable enough t sell. It's not uncommon to get a fictional back story on the car making it seem mechanically sound, until you drive off the lot. When you call to confront them about the misrepresentations, you'll get hung up on. You best avoid this business. read more

Called at 510pm and made appointment to look at the car at 530pm. Guy on phone said there would be plenty of time to look at it even though they closed at 6. So I went there, when I pulled up, they already had all the entrances blocked with cars and were closed. I had literally just spoke with them 20 mins prior to test drive/ buy a car. Seems to me they just spent that time closing and trying to leave before I got there. Thanks for the solid experience tk. never again!! read more

I got my car back in may 2019. Within 6 days had mechanical problems, major problems. Windshield was supposed to be fixed never got fixed. As the months went on more money was being put into that was more than both car payment and insurance!! Never again will I buy anything from a dealership that cant keep a word or follow the lemon laws!!! Worse service in my life! read more

They have crappy service took advantage of me since I needed a car. I am a caregiver with my service dog. They gave me a car that has bad brakes. Told me it's just how Ford's cars are and I fell for it. My car was totaled so I needed one for my job. Will never go there again. Go any other place . read more

I love TK Auto! Very nice people and very professional. Cars are top notch. They work with you and go out of their way to make your experience a great one. Great financing help and they explain everything to you in detail so you understand the purchase better. Cars are very reasonable, clean and work great. Thanks guys! read more

Crooks. Spend your money elsewhere. I paid for a vehicle with cash and the car stopped working less than 2 months later. Bad engine. Took it to the Chevy dealership and found out that they knew the car had issues prior and they didn't disclose that to me. I also don't have my registration, title or plates 3 months later. Called the DOL on 1/19/22 because my temporary plate expired on Christmas. I paid for licensing and found out they never did any of the paperwork, my temporary plate was illegally put on the car and never registered either. They also lied about the odometer by 7000 miles. I have a pending court case and also a pending fraud case with the dol against them. read more

Just bought a car from TK Auto on Sunday. Extremely tempted to go back in and unwind the deal today. Was pressured to look at cars I didn't want to, told I had to stay & sign a deal on a car I didn't want when I wanted to go home and rest because it was 98° out. Lied to about my interest on my loan from the credit union. When I got approved they said, you got a great rate at 6%! Then when it came to sign my loan it jumped to 16.99%! My payments went up by more than $50 than I wanted, my down payment went up more than $200 than I can really afford. I feel they completely took advantage of me, 100% because I was a single elderly woman who was alone. After I signed all of my paperwork they just walked off and said the key is in the car. No thank you, didn't shake my hand, nothing. I couldn't believe it. Left me with a pile of papers to fold up myself and put in an envelope. What a joke. I'll NEVER BE BACK & I DON'T RECOMMEND! read more

Like many reviews for this company, I wish there was a Zero Star rating. I bought a PT Cruiser back in Feb. 2021, claiming all it needed was a new battery. They textbook lied and took advantage of me and my inexperience buying cars. The cruiser they sold me started randomly stalling out only a month after purchase, I hadn't even made my first monthly payment on it. I tried everything to get it fixed, and no one could figure out what was wrong with it. I asked twice to roll over the loan into a new, working vehicle. The first time I was told that it wasn't possible. Second time, they had me fill out paperwork, email them my paystubs, and then never got back to me. My car is still non functioning and unsafe to drive. I was unfortunately stuck with a two ton paperweight that costs me $300 a month. And then Yesterday happened. I decided that Enough was Enough, and I went to the Autonation in Spokane Valley to discuss my options, and potentially trade in my cruiser for a functioning car. Not only did the person who answered the sales rep who called them about my loan scream at him and fight with him about giving the loan information, the sales rep found out that they had straight up lied to me back in February. I went to them because I had no credit history as a 20 y/o who had just moved to town. They told me that going through them would help with my credit score, and in 6 months, I would be able to trade in for a better car. Well, its been 5-6 on time payments and I still have zero credit history. They never reported my loan for this vehicle, and never reported my payments, so now I am yet again stuck unable to afford a hefty down payment due to zero credit history. DO NOT PURCHASE FROM TK AUTO! They will take advantage of you every step of the way and will be vicious animals if you try to escape their predatory loans. read more

So far so good! Andy got me into a car with just a trade in. Gary worked hard to get me into a nice toyota sequoia that had some problems. When I told them they went on to fix it for free then I changed my mind on the suv and are getting me into another one with no problems. Thanks guys for helping and remember to ask for Andy when you get to the Sprague store...Kenneth Taylor read more

I would be very careful in the buying process with them. No vehicle inspection ever done. Mechanics are over worked with pos cars. Customers without cash in hand are worthless. And they sell shit cars. TK auto has great employees, the owners however are awful. Cheap people that believe you're less than them. And have no issue letting you know that. read more

This is literally the worst customer service I have ever experienced. This people are genuinely rude and so unprofessional. I don't write yelp reviews but the men at this place have seriously brought me to tears multiple times. First pressuring me to buy a car I DID NOT want and said multiple times that I did not want it at the time and was basically called an idiot. They for sure do not respect women so DO NOT GO there alone if you are a woman. I wouldn't go there in general unless you want a terrible car and even worse customer service. Also this place will repo your car if you are two days later than you said you'd pay! Without calling or anything! True gentlemen. read more

The worst experience I have ever had. They sold me a car with a bad transmission. With in a week incase back at the lot to get it fixed. At first they said as is. I had to inform them of the Washington state lemon law. They took my car to different dealler to get fixed at their expense off course. I have not received any calls from TK Auto, I have been calling them only to have them say we will call you when your car is ready. Well I'm on week 4 no car and no call. What the hell is going on? Now when I call no answer at all. DUDE WHERE'S MY CAR!!!!!!!!!! read more

If we could give it zero starts we would. After buying the car and ensuring everything was in order and good to go I started the car up and immediately the belt started squeaking. The water pump was blown and even though the car hadn't even left of moved from the lot they refused to offer an explanation or fix it. read more

Well it seems like I am absolutely not the only one who purchased an unsafe, unreliable vehicle from TK, so I don't feel so stupid now. Here goes me nightmare of an experience with not only TK as a whole, but specifically Gary. I purchased a 2006 Highlander hybrid from TK in March. I should have known from the get go that this was a mistake. The salesman I worked with had absolutely no idea about anything regarding the vehicle. After taking it for a test drive, I decided to purchase the car. Being a single mother of two young boys (who were with me at the time), financing went rather fast so I could get out of there. I also purchased the extended warranty for $2500. A few days after driving off the lot, Gary calls and tells me that they have to drop the warranty on the vehicle due to financing issues, umm I think not. He worked it out so I was able to keep the warranty. Come end of June, while driving down the road, the thing just dies. No power, nothing. I had it towed to the Toyota dealership, where they diagnosed it as the main fuse and the main wiring harness that needed to be replaced. Oh and the good part? The warranty doesn't cover it. I called TK and they picked the car up from Toyota to have it taken to "a shop" to have the repairs done. The following day, I picked up my "running, fixed, and reliable $11k car". Fast forward to beginning September.. once again driving down the road, I get a check hybrid system light. Had it towed to Toyota (where it still sits, September 30th). Toyota says the main wiring harness needs replaced (WHAT?! AGAIN?!), the hybrid battery is shot, and possibly the inverter is going out. It will be an awesome $10k to FIX it. WHAT?! The car isn't even worth what I owe, so what do I do? Call warranty, get this, NOT COVERED. Why did I purchase this $2500 warranty for, if it doesn't cover the damn thing when it breaks? And why wasn't that explained to me? So I call TK again, Gary is mind blown that this is happening AGAIN. Okay, so he is going to work with financing and get me into something different. Well it's been more than three weeks, and here I am, single mother of two young boys, and no car, no luck, no money, and no help. I finally got Gary to get me in contact with the guy he had work on it the first time. The guy doesn't even work for a shop, just some Joe off the street. Who says he didn't replace the wiring harness, only the fuse (where he admitted that he CUT A HOLE in the fuse box to access the fuse). So TK, here's where it gets complicated and I'm sure can qualify under some sort of Lemon Law, you "repaired" my car, had me believing that I then had some sort of reliable and SAFE vehicle. I'm just lucky that nothing happened when I had my kids in the car. Can you imagine me driving down the freeway, thinking you had helped me, and it dying right then and there, causing an accident? Thanks. I guess at the end of the day, you grotesquely took advantage of a vulnerable and young single mother. I am less than pleased with my experience to say the least. I have no car, no money, and no faith in your ability to run a decent company. read more

These people at the Market location sold me a TOTALED CAR and never disclosed this information to me. I didn't know until I went to go trade my car in thinking it was just fine only to get the car fax to see that it had been totaled by it's first owner. I asked the salesman to level with me and asked if it truly was an ok car and not a lemon. He swore it was the best one on the lot and that the mechanic himself wanted to buy it. Do not trust this auto company. They will literally tell you anything just to get the money in their pocket and get you out of the door. Sold me a complete lemon. read more

Do not buy from here. I bought a car from here.I bought a car from here now I am facing major mechanical repairs.They charge high interest and overcharge for the vehicle.They sold me a car that was rusted underneath. Wouldn't recommend read more

We bought a car in December that needs a new engine 4 months later. Craig at TK refused to call the owner. Laughed at me and said with a down payment I would still be 2k upside down to get a different car. They hid a poor steering alignment and a roof leak already and refused to fix that the same month. I get as is, But there is such a thing as being a decent human being and he and his coworkers royally screwed us over. Stay far away from TK Auto Sales. read more

Of all the years I have been buying cars tk auto has been the best dealer that I have ever done business with the whole staff was friendly and quick at what they do , all my questions were answered , no pressure to purchase the vehicle i took my time , I will purchase from tk auto again they are my new dealership , you guys rock keep up the good work. Ron Harris read more

Please don't waste your time or money with this company. Horrible customer service, the worst I've ever been through...... and they lied about my car fax. "Oh there's nothing wrong, it's never been in an accident it's from Washington.... blah blah blah" I decided to it myself anyway and guess what, I actually needed a new water pump. My car is from Montana and owned by 2 others not 1............. the list goes on. They're liars. Thieves. SCAMMERS! read more

Do not buy a car here. Shady, sell you expensive useless warranties. Manager Craig will hang up on you. Less than 2 weeks after buying a mini van it has a shot cooling system and they refuse to make it right. Leaving my young son and 3 babies in the cold with no car. No transportation. They refuse to make it right. No one honors the useless warranty. If I could give zero stars I would. This dealership is horrible. They will rip you off. Stay away!!! read more

Worst bunch of crooks in Spokane. They fraudulently repossessed my fiancé's vehicle and when asked to provide documentation and payment stubs, as they falsely claimed he hadn't made payments in the last 9 months, they responded with "their system was down" yet they had no problem taking hundreds of dollars for him to get his car back. They claimed it was his responsibility to keep track of all payments and they refused to provide him a payoff balance for the past three months. They have refused to produce anything in writing supporting their claims and have continuously made excuses as to why they could not provide any written documentation. Luckily, we have everything logged and in writing and will be reporting these thieves to the state. These people need to be put out of business. read more

Very rude costumer service! I pulled up and there for two people outside that looked at me as if I was crazy! I finally asked if any of them worked there and the one said I do I'll get someone to help you and went inside I was standing in the hot sun with my daughter for about 15 min! And nobody! Finally left.... well they missed a sale I had cash and really wanted to find a SUV! read more

We called two days ahead to schedule a test drive with a Dodge Caravan they had listed on their website. I confirmed the location of the test drive on the phone call as well. On the day of the test drive, we showed up to the Sprague location only to be told that the car was not at that location as we had been told. After some phone calls made by the salesman, they said the car was at their Market location because they couldn't find the key. They sent us to the Market location saying we could take a test drive there. Upon arriving at the Market location the salesman got everything ready for us to test drive the va. and it wouldn't start. It was covered in dust, and not even positioned for us to look at either. After attempting a jumpstart twice, the van ran (although needed to be hooked up to a power source because he said the alternator was bad). The salesman also said he would give us gas money since the van was very low on fuel. The first impression we had with this auto dealer left us a very skeptical about buying a car from them. read more

single mom here. contacted them to get me into a vehicle, asked them to make sure it was mechanically sound. both deon and mike told me it would work great. 3 days later it was not driveable. the back end had to be replaced. to thier credit, they did replace it. but, a couple weeks later my engine seized. I called them as it had been less than a month and told them to take it back. told them where it was. they said they'd pick it up. they waited 4 days to pick it up and the apartments had it towed. they decided to just leave it there in impound. I called and spoke with mike and Craig, who by the way were difficult to get ahold of. and was told that they didn't sell me a lemon (they absolutely did) and that they aren't liable. what kind of men screw over a single mom in a bad situation? and then don't do a damn thing to make it right? very disappointed in this establishment and the "men" who run it. read more

I would not recommend this place. Buying experience was not very good. Sales people not helpful in the least. In-house mechanic was nice guy but over worked and has only enough time to get cars running and out the door as fast and cheap as possible. I think they take advantage of people with no or poor credit. They finance you like this: For financing they add 25% to the price and then divide payments up over 1 year or 24 months. So if you buy a car for $4000, they add 25% making it $5000, plus fees and taxes. read more

Terrible auto dealer! The place was sketchy as hell, which should have sent us on our way, but I was in desperate need of a car and on a time crunch as we were heading out of town to go home. I had asked ahead of time if it was in good condition or needed any repairs. They said it didn't need anything done and in good condition. When we checked it out it needed a lot of repairs. They couldn't even get it to start. Thought maybe it had just been sitting but after an hour we Finally got it to run enough to get it home. Said they'd cover it if we needed a new battery. It did. We covered the cost ourselves, hoping that was all. It wasn't (see below). They made us feel like criminals for lowering the asking price, Not only by a salesmen working there, but then reiterated by the manager during the signing process. Not "you're getting a good deal" but " you're ripping us off" feel. Well, we were the ones to be ripped off. I took it to my mechanic after we got home and things started breaking down. He said it was junk and shouldn't have paid more than $1000 for it. We paid a lot more than that...and we are the ones that are criminals?? Things were zip-tied together, short-belted which caused the compressor to break and air conditioning to fail, transmission fluid was leaking all over, etc.. This is not a "good condition and not in need of repairs" vehicle. I tried contacting them via email, Facebook, etc. No response. We called for a couple weeks I don't know how many times, saying they would call us back. No response. Finally after pleading with several people, the "manager" said they don't inspect their vehicles. They make sure they "Drive" (as in can make a circle in the parking lot??) and he didn't even know what short-belting was. How can they sell cars and not know anything about them? Didn't back up their claims to "take care of us after the sale" like we were told several times from the salesman. Who doesn't inspect their cars they sell for thousands of dollars? Especially when I asked ahead of time?? Liars. Don't trust them. Don't give them your business. They got several thousands out of us, and now we have to pay several thousands more to fix it. Scumbags. read more

Bought a used truck here in early April 2016. I dealt with Craig. All he did was scan my license and left me alone with the truck and keys while I looked over the truck for 2 hours. There was no pressure while I looked the truck over top to bottom. Took it for 3 test drives. I thanked him for the no pressure attitude! read more

I've had, by far, the worst experience at TK Auto. They sold me a piece of shit. First of all, the stereo wasn't working. He said "oh I probably just don't know how to work it." Come to find out later that the amp and stereo are completely out. Secondly, they said they replaced the transmission and everything was in working order and after driving the car for about a month the transmission started going out. I called and they accused me of lying saying "we don't work on transmissions so why would we tell you that?" and then told me I wasn't making my car payments, which I have proof of because the clearly take it out of my bank account EVERY MONTH. I would not recommend this place to anyone. They are liars and crooks. read more

Do not buy cars from tk auto. Be aware these people have sold many people junk cars after just slapping on a new coat of paint. I've been working on cars sold by tk auto. They have sold cars to customers with blown head gaskets, one car had so many issues from bumper to bumper it may as well have been junked. They make them look good and have no concern if the vehicles will even be safe for the passengers. As long as they can get you through a test drive and out the door with massive financing charges, they will sell you a lemon. read more

The sale its self was easy however we get the car home it's idling way more than it should take it back In mechanic said its normal guess what....engine is now blown so now I'm paying on a car I can't drive so my credit score doesn't drop...thank you TK for the lawn decoration read more

If I could give this place zero stars I would.. I would not recommend this place to any one I bought my vehicle In May 2016 while test driving it I noticed a bounce on the left side and squeaky breaks they said they could fix and it needed a oil change as well..they told us to come back the next day and it would be done well it wasn't done untill a whole week later and we dont even live in Spokane we live 2 hrs away so it was very inconvenient for us..when we got home we noticed that the oil change hadn't even been done and the breaks were the same ..now what kind of mechanic is this?The following month they called us and said we were late on our payment they must have forgot they had my car for a whole week so they had to change the payment date to when they actually released the car to me this car was a $5000 vehicle I put $1500 and have made 6 payments on it so far and their saying I still owe over $3000 how is this? They really don't explain much when filling out paper work let alone check credit or anything they just want to take your money and send you on your way with their crappy business and lies this is not a place to trust they should be shut down from all the reviews I've read online they really need to step up and stop scamming people!! read more

I read these reviews for TK and decided maybe my experience would help someone else. I have bought 3 cars from them since 2015. My first car was $4000. I put about half down and they did run my credit and gave me the option to have it financed through a finance company. My credit was questionable so my interest was high. I drove the car for a year and decided to trade it up for a much newer and more expensive car. $17000.00. Because I had paid on time with this finance company I was approved again and the interest was lowered. Also TK adviced me that I should pay on this vehicle through the finance co and then try and get it refinanced through a credit union in a few months. They were pretty positive I would be able to do that. I waited several months and then did just that. Because my payment history had been good and I was 2 yrs into steady payments with this finance co the credit union refinanced the vehicle and I now have a great interest rate. I then went to the lot and wanted another car that they had It was $10000.00 I did that one in house because I was going to be able to pay it off in 90 days. All these vehicles were used. They made no promises but were as honest as I felt you could get. Maybe I was just lucky with the 3 I got but I have never had any big surprises with any of the cars. My experience was positive and I would recommend this company to my friends. If your credit is not stellar they work with you to help you build a relationship with them. It worked well for me. read more

This place is one of the worst used car shops I have EVER been to do not go to TK Auto Sales unless you want to be ripped off, lied to, and talked to you like you're a child and think everything you say is funny. Screw this place no one should ever waste your time going there read more