I'll i can say is DONT BUY A CAR FROM HERE. !!!! You will be sorry…read more They messed up the DMV. paperwork, And shorted the amount of sales tax paid, Paul Muller CFO. ,

By far the worst dealership out there. Both the sales and service department is incompetent. First…read moreof all they sold and delivered a truck without a working horn. Then lied on inspection sheet. Seat heaters did not work, an 1/8 of inch of rust on all four brake rotors after saying they are in good condition. The four wheel drive does not work and many more lies on the inspection sheet. I spoke with a service advisor that told me the brake noise is normal told me it's because I bought a Ford. I showed the manager and advisor the photos of the brake rotors. They then said that's not good. Was informed the would take care of the brakes. After getting the truck back I went on a road trip to Canada with my family and friends. Heard more noise I started to take my wheel caps off after getting back. Two lug nuts just fell out oh the right and one on the left. I checked the rest of them and found more that were not even hand tight!!! 6 out of the 12 lug nuts on the front were completely loose. After finding this out I went back trying to get my paperwork from the company the advisor never gave me it when picking up the vehicle. But had immediately sent an email to the manager and advisor. Was ignored called the service department and multiple emails. After being ignored for months. I spoke to the sales department and they had service send it to me. I had other concerns with my vehicle that I wanted use my warranty on but I don't feel comfortable taking my truck to this dealer. Between sales delivering the vehicle before the horn was repaired. Lies on the inspection sheet. Loose lug nuts and the withholding the repair order for an extensive period of time.

I went here to look at the RAV4's. Brandon approached us…read moreand we took a test drive. Loved it! Went to test drive another car to make sure it was the Rav I wanted. Came back that same day and told Brandon I wanted to put a deposit down to get the one I wanted that was arriving in a few days. Yay! Brandon kept me informed of my car, answered all my questions and told me when it came in. I went down there and drove it to make sure it was good to go and it was. Easy process! Signed my papers and out of there in an hour! High Praises to Brandon!! He was fabulous! No pressure, very professional, very nice and sincere. It has been 20 years since I bought a car so obviously a lot has changed! He represented Toyota proudly. I definitely recommend him if you want to buy a car! I'll tell my friends. Thank you!

Bought my truck from them 2 years ago and needed to sell my truck due to an extended military…read moredeployment. They were perfectly happy to low ball the crap out of me. Turns out Toyotas are the fastest depreciating vehicles out there, who knew. I had a terrible experience on the buy side with these guys and a terrible experience on the sell side too.

Updating from my last review. we sit behind our screens and write in a moment. I'm guilty too…read more These people are human just like us. Subaru of Spokane Ian my salesman, Chris sales Manager, Patrick dealership manager, and Michael finance all went above and beyond for me. They truly want their customers to return with always having a great experience. They all are kind. They listened to me, explained things to me and wanted me to be happy not just as their customer but as a person. They will joke with you, make you laugh but be professional in making you feel at ease. They want you to love what you're driving. They saw me as a person with true concerns that they wanted to make right. I highly recommend this dealership to anyone!!! I'm not just going to be a returning customer but a customer that will use their services for the small things such as oil changes. They too don't want to be slammed on social media just as none of us do going to work, doing our jobs and working hard to make a living. Ian is amazing not just at selling cars but at building a relationship with you. Michael is good at explaining what you are signing financially not hiding anything. Chris was great at making it right for me. Patrick I can't write how truly grateful I am for his kindness and wanting to make everything ok for me. Great people!!!!

Absolutely minimal customer service from the sales person. Wasted lots of my time. Provided no…read moreinformation. It was like pulling teeth to get simple things done. I also have reason to question their ethics. All in all it was a terrible experience.

I'm not sure what all the 4/5 star reviews are all about??? I bought a new car that apparently…read morerequires a brushless car wash ,this was the second brushless car wash I tried ......A) it missed certain sections of the car totally ,B) the drying blowers passed by once and barely got any of the car actually dry C) the price for these washes are around 12$ plus with no loyalty cards ...............

Always well lit and easy to use. Brushless does a great job of cleaning. Open all hours so very…read moreaccommodating.

Stopped at Riverfront GMC the other day.. not really knowing what to expect. I really needed a…read moretruck, but didn't think I could afford anything. Well.... one of their salesmen... Kevin helped me. He was very professional, courteous, and knowledgeable. He found the perfect truck for my needs and budget! I highly recommend anyone looking for a vehicle to stop in and see "Kevin"... he can make the impossible...possible.

I purchased a so called certified vehicle from this dealership that came with a forever warrant. I…read morehave a leak in the motor and took it in for them to honor the warranty. Over a month later and numerous calls to Fletcher the service rep and all I get is the run around from him. I will be reporting this company to the BBB and to the attorney general for fraud!

So where to begin. I took my car in for an oil change and to get the carpet replaced for a…read moremanufacture defect and also to replace my cargo cover. I called earlier in the week and was assured the carpet and cargo cover would be there for my oil change appointment. When I got there the carpet and the cargo cover were not there and were never even ordered. They told me they wouldn't replace my warped, discolored I'll fitting cargo cover that constantly falls down and they stated they would order little plastic pieces to help keep it on track. I want to add my car doesn't even have 10,000 miles on it. After the oil change I was called and told it was ready for pick up. I showed up 2 min later and sat waiting for 30 min while the service guy messed with another customers windshield wipers. At this point I was so irritated with the lack of service. As I was leaving the girl behind the service counter said to me this happens all the time and asked if I'd like to speak with the GM. I spoke with the GM Francisque. He apologized and stated to me that he had no problem replacing my cargo cover and carpet and made sure that it was ordered. He even filled my gas tank after I drove two hours to be there and gave me his personal line if I had any other troubles. 2 weeks later I called asking about my items. He assured me they were ordered and would call when they came in. Now it's been almost two months and I still haven't heard anything. Terrible service by the service department staff and I'm still out my ordered items .