Bought a 2026 tundra here from Jared Wahl who made the process effortless and quick. We weren't…read moresure we wanted a tundra but after looking at them we were sold, we decided that's what we were going to get and we were out the door within an hour with a new truck. We had been car shopping for a while and this is the only dealership we went to where salesman didn't run out the door harassing us trying to sell us something, Jared did a good job letting us figure out for ourselves what we wanted but letting us know the options and features the different vehicles had.

I bought three cars from Findlay, but most of them were from the better Flagstaff version. We…read morebought a rav 4 here in Spokane, and a week later, the sunroof didn't work. It's been a nightmare. They're saying it'll be up to us to pay for the non-working sun roof. Good luck!

My salesperson, Heather, was a delight to work with. She made the purchasing process so easy…read more When I came to test drive the car I was able to drive the car in peace without having the salesman, yak my ear off, trying to convince me to purchase the vehicle. After the purchase Heather continued to check in and was able to help me with multiple issues with other departments at Subaru. When the service department didn't communicate or respond to messages sent to the service coordinator and kept my car for more than 24 hours for work that shouldn't have taken more than half a day maximum, Heather offered to go to the service department to get someone to actually respond. When the finance guy badgered me into purchasing a maintenance plan that wasnt usable on this vehicle due to repairs made BY Subaru AND wasnt the plan we even discussed, Heather went out of her way to help me get that contract cancelled and had another person in finance contact me about the awful experience with the first finance guy. Regarding the Perma plate, I told them I was not interested in that they informed me it had already been applied to the vehicle and so I had to pay for it, it is on my sale as being paid for, but yet again finance did not provide me with any of the information to actually utilize something I paid $700 for that I didn't even want or need. Even applied anything because the interior of my car was extremely dirty when I took possession, and they did take it back and have it "cleaned". 10/10 for sales experience purely based on service provided by Heather. 4/10 for the trustworthiness and comfort dealing with Finance, they were in such a hurry to get out of work to go out of town that after selling me a maintenance plan i cannot use he conveniently forgot to give me the paperwork for it, i had to get copies from Heather weeks later. I never received any information on the $700 product that was supposedly applied to my vehicle's exterior and interior. Writing this review just made me realize I need to reach out to my wonderful sales girl again to get the information that the piranha finance guy didn't feel was necessary to give me.. so actually, I'm going to adjust my rating to 3/10. 4/10 for service who was incapable of communicating to the point i refused repairs and just took it to my mechanic who is capable and knows how to answer a phone. The sales department is still emailing me asking if i want to come look at the car i purchased back in august even after i responded twice telling them i already own that vehicle. So clearly there is training that needs to be done within multiple departments.

Absolutely minimal customer service from the sales person. Wasted lots of my time. Provided no…read moreinformation. It was like pulling teeth to get simple things done. I also have reason to question their ethics. All in all it was a terrible experience.

No hassle buying. Gave me a great offer right out of the gate. No high pressure sales. Just a easy…read moreprocess from start to finish. Bill Johnson and Sergei Kokov were great to work with. Becker gave me great trade in value for my previous truck based on Kelly Blue Book values. And the deal on the new truck was fantastic. We've bought trucks over in Idaho before, but Becker's prices was excellent, and they are only minutes away. You should buy your next truck here. They do a great job.

I used to take my 2020 Buick GX to them until I had problems…read more 1/ I had a large rubber gasket that sealed my sunroof come loose. The Service Rep said a replacement was on order. I never had them tell me it was in and available for them to install. I kept asking and they kept saying, for months and months, that it was on order. 2/ When they changed ownership, I could never talk to a person when I called, only the machine. When I had something urgent, it could be a couple days before I would receive a return call. I ended up going to George Gee for my service needs.

Our salesman was Scott Petterborg. I have to say buying a car here is one of the best experiences…read moreI have ever had purchasing a new vehicle. The best thing about this place is that they never go on the test drive with you, at least they never have with us. They also never pressured us with wanting our phone number or giving you those lame ass sayings you only hear at a car dealer such as, " What can I do to put you in this car today", " I really think you look great in this vehicle", etc. Once we decided to purchase said vehicle the "arguing process" LOL was non eventful. Easily the smoothest deal we have been through. BTW, while there a lady came in that had her car there for service with a suitcase. They had picked her up at the airport and brought her to pick up her vehicle. Pretty nice of them. Thanks A Lot. Mitch

I am extremely disappointed with my experience at Lexus of Spokane…read more I brought my 2018 Lexus RX 450hL in at 10:00 AM because my vehicle was displaying a "Hybrid System Stopped" warning. By 5:00 PM, my car still had not been diagnosed, and I was simply told they couldn't determine why the message was appearing. I understand that diagnosing intermittent issues can take time, but after waiting all day, I expected much better communication, updates, and progress. What made the experience even worse was what happened when my 6-year-old Black son and I first arrived. An older white employee looked at my son and said, "Oh, are you the guy we hired to clean the floors? We pay a nickel an hour." I found that comment completely inappropriate and offensive to say to a young child. It immediately made us feel uncomfortable and unwelcome.

Service department guys are super cool and quick. Got my truck for an oil change in and out. Told…read morethem that's all I needed didn't try to sell me useless services at 1,000 miles on the odometer. As far as the sales department goes they need help lol. Wanted to trade in my Porsche for a truck THEY heavily discounted and wouldn't give me what my Porsche was worth because they were "losing money on the deal" according to the clown of a sales manager that had to come talk to me trying to milk my pockets. Not my problem, I want what my car is worth and I was being generous with the "good" condition offer as well. To sum it up, if you need service done they're great, if you want to buy a truck go to Dave Smith in Kellogg Idaho. Saved me THOUSANDS! They'll take care of you and make the processes a breeze!

I purchased a so called certified vehicle from this dealership that came with a forever warrant. I…read morehave a leak in the motor and took it in for them to honor the warranty. Over a month later and numerous calls to Fletcher the service rep and all I get is the run around from him. I will be reporting this company to the BBB and to the attorney general for fraud!

Had an awesome experience buying a car from these folks. Was very easy, happy with what I found and…read morewas able to get a good payment. Shoutout Devin Sands and Cory the finance guy for making the first time car buying experience nice and easy!!!

Easiest purchase ever. Recommend Ryan Tansy as a salesman. No games. I was in & out within a…read morecouple hours.

My mommy and I hate car shopping but if you're in the market for a low mileage previously owned…read morevehicle than we highly recommend calling or stopping by Rick's Korner first. Not only is he professional and courteous, he's upfront and honest about his cars. We like how laid back he is so you don't feel pressured to make a decision right away. Now I'm cruising in a almost brand new, low mileage BMW X5 and I got all the girls looking at me!! We got a great deal, a great vehicle, and we went home feeling good about our purchase. We would definitely recommend Rick's to our friends and family because who doesn't want the people we care about to get a great deal too!! Thank you Rick for taking such great care of me and my mommy!!

I recently purchase a used 2011 Volkswagen TDI Jetta from Rick and Shelby and it was one of the…read moreeasiest/ smoothest deals I have ever made at a car dealership. Rick and Shelby are both really friendly and are interested in getting you the best deal you can get with a car you're interested in. I love my Jetta and will for sure refer any of my friends or family to buy from them. All their cars are quality at a great price.

Without a doubt, in the past, the Land Rover dealership in Spokane left a lot to be desired. I…read moreavoided them like the plague after numerous poor interactions. Recently, though, I found my Discovery needed service only the dealership could provide. Begrudgingly, I called and made an appointment. Dan and the service crew were OUTSTANDING. They went above and beyond to make sure my vehicle and the experience I had were great. It was. I'm not sure what happened to cause this customer service turnaround...but I hope they keep it going. Color me impressed. Thank you!

I'll i can say is DONT BUY A CAR FROM HERE. !!!! You will be sorry…read more They messed up the DMV. paperwork, And shorted the amount of sales tax paid, Paul Muller CFO. ,

Expensive, but good reasonable service. They have a nice sitting area inside, and they are honest…read morewith their estimates. I'd rather pay a bit more to go to a place I can trust than try to be cheaper.

I took my 85 diesel wagon in for service to get the intake manifold cleaned.And that either didn't…read moreknow or wouldn't tell me why the intake manifold was full of oil. I'm not sure if they're incompetent or just liars neither would surprise me.

have nothing but great things to say about this dealership - from service to sales. they went out…read moreof their way to help me when my 2020 x6 was totaled in an accident - worked out a great deal on a "temporary" x1 while my 2025 x6 was in production - then bought back the x1 for what I paid for it.

AVOID AT ALL COSTS…read more Purchased an extremely rare M product from this dealer, used. Flew from Southern California to buy it. Was sold perfectly clean, O accidents, perfect car!! 6 months into ownership, I check my CarFax to randomly find an accident has shown up from before I was sold the vehicle. The accident dates back a year before the purchase. The dealer not only refused to negotiate with me whatsoever or be reasonable, but instead the general manager Chris Marino sent me an extremely fiery email, to discourage me from asking further questions or pursue damages? I don't know. All I asked for was fair: the value lost from the accident in good will, being I paid a major premium for a clean title clean carfax vehicle, *and I still have the clean carfax stapled to my sales agreement.* ALWAYS be careful when buying a specialty used vehicle, because not even corporate BMW dealers will make wrongs, right.