The one star is generous. If my experience is any guide, customers of this business will likely be…read moreable to get practice using such phrases as these: "You are speaking to me in an insulting manner" and "You are telling me contradictory things" and "The two statements you just made cannot both be true."

Was told over the phone that a 5 lb tank fill would be $15. After filling the tank, the employee…read moretold me it would be $31. I told him that I was told over the phone that it would be 15.. and he said that those are the old prices, and they have to charge according to their new price book. Not cool at all. Very sketchy. I won't be going back.

Needed a security alarm installed and a friend had recommended them. Responses were quick and I…read morehaven't had any issues since I got my security system. Thank you

From the owner: Valley Security Solutions CCB#221817 BCD#CLE598 offers comprehensive protection for both commercial…read moreand residential in the Eugene area. Since 2020, our trusted team has specialized in designing and installing a full range of advanced security systems, from cameras and fire alarms to sophisticated access control, we provide peace of mind through tailored solutions. Our expertise extends to 24/7 UL-listed monitoring for security alarm, fire alarms, as well as live virtual guard protection. With professional IT support and system design, we ensure your property is safeguarded with integrated and reliable technology. We also specialize in OLCC Regulations, structured cabling, fiber optics and more. Call us today to schedule your install or service.

My wall AC broke and I had the company who the former home owners originally installed the unit…read morecome out and look at it. They told me it was toast and I would have to wait 3 months to get it replaced for $$$$$$. I decided to get a second opinion with Harvey and Price and their technician was able to find the simple leak and fix it quickly, and their price on the refrigerant was 1/4th the price of the other company. Not only did they save me a ton of money, but I was also not stuck without AC in my bedroom for 3 months during the hottest time of the year.

We had a system that was a few years old, that of course had issues when it was 95 degrees outside…read more They came out same day--did a temp fix and returned the following day with the permanent fix. I found them to be very responsive and the repairman had a great attitude even though he was slammed. Thank you, so glad we chose Harvey and Price!

These guys are reliable and k ow what thier doing, no messing around get in get the job done and…read moreout. Awesome!

From the owner: We are a small family business striving to give all of our customers personal and professional…read moreservice. We are licensed and trained in fire protection equipment and installation. Fire extinguishers are an essential part for any business or apartment complex. We are capable of designing, installing, inspecting and servicing every aspect of fire protection. We can assure that you are up to code and in compliance with OSHA and your insurance company.

Appointment was made for RON to come over to the property to give an estimate on how much an alarm…read moresystem including installation would cost. Confirmation was made by phone regarding the time and place. No RON, a no show, no contact. So you won't get bad service from this company, evidently you will get NO service from this company.Please let me know where I can send my bill for wasting my time and energy. Thanks RON.

If I could give 100 stars I would. Robert diagnosed and fixed the problem on the very first trip…read more When the Geek Squad who installed the security system did not return dozens of phone calls, and no show appts. Half the problem was because the camera was my installed too high under the roof eve. This is the place to call with security issues.

11/10/25: I highly recommend this company to everyone who…read moreneeds security cameras help installing their starlink, like I did surely is amazing to work with and the best customer service ever, she just puts a smile on your face. Kory, was very informative, educational and just an amazing person to work with.He helped me to install my starlink in no time.I would give him ten stars if I could.

Lance and Sherri were great to work with in setting up our Verizon hot spot alternative to cable…read moreservice which is not available at our address. They were responsive to all of our concerns and questions and promptly answered and returned phone calls. Lance is exceptionally knowledgeable and installed our new system professionally and made sure we were comfortable with its operation. We have signed up for their monthly service contract to ensure that any problems with our system can be resolved quickly. We highly recommend Rogue Valley Security.

I contracted with this company to improve a waterfall. Their final product was awesome. They were…read moreprofessional and made sure it was everything I wanted. Their work is worth every penny it cost. Very personable and knowledgeable. I would hire them for any other garden features I have in mind.

Marc and Wendy did an outstanding job! Their communication was excellent, and the installation was…read moreextremely professional. I had a DIY irrigation system from the previous owners that was a mix of risers and spigots connected to a defunct well. Marc and Wendy were the only contractors willing to work with the existing setup instead of starting from scratch. They modified and modernized it with a controller, resulting in exactly what I wanted. They were great problem solvers, addressing unexpected issues and clearly explaining the options and cost impacts. To top it off, they're great people, knowledgeable, and easy to get along with.