They do not follow through with their after install customer service. My unit has been down two and…read moreone half months... Tony continues to promise to reset my inverter... says he will be here to check out the warranty service...says he will be here in 2 weeks... and no other follow through... he has not been here unit now down 2.5 months.. no contact after several calls from me he again says he will be here in 2 weeks still no resolution... no show.. no phone calls to set up warranty service... the inverter is still under its 10year warranty. Only rated the green store one star because this doesn't allow a no star rating...

These beautiful people put in my minisplit ductless heat pump last week. They even removed all of…read morethe old heat pump and the ductwork. This was a monster job. They patched the ceiling and floor in the garage where it stood. I highly recommend them. They were real careful about disposing/recycling the old refrigerant properly. The new pump has a refrigerant much kinder to the Ozone layer.

Did not do good by us! Came out moved a couple wires (knocked off lead to the augur and stated…read moreneeded new wiring harness. What why? 2 scuffed wires, ok so will tape them up and proceed with testing to find what is wrong. Tec. stated I'm not here to repair only inspect LOL. No testing of anything, no diagnostic NOTHING! Then wanted payment-For what you did nothing!!! Never seen anything like this! Where we come from you have to actually do something to get paid, seriously. Would have had no problem paying if either a diagnostic/trouble shoot or repair was done. In this case nothing! So, when he left still didn't know the problem and had to replace the augur, he broke the wire off. Wow!!! Can't believe they didn't want to make this right as we tried and hated to leave a bad review. Sad! As the owner was out and does not even know what the employee did which was lit. nothing and had he been here would have been applaud! Lit. spent seconds looking at it moving the wires and then debated for the entire time to at least do something, anything!

wow! what terrific service we get from The Stove Doctor for our pellet stove. A conscientious,…read morepersonable, friendly gentleman named Jeff cleaned the chimney, the stove, and made sure everything was in perfect order. We highly recommend The Stove Doctor to make sure your stove keeps you warm during winter and to keep you safe from risk of fire.

I am very impressed with Barncraft! I called on a Monday for a barkdust delivery for Thursday and…read morethey we able to accommodate my schedule. With such a short notice it pays to go local! The gentleman who delivered was polite and helpful with my tarp placement so I didn't make a huge mess. I ordered 5 yards and the price was reasonable and competitive for delivery. Barncraft has my future business and I high recommend them. They were also very helpful during my phone ordering. This is the second time I have ordered (1st time was 3 years ago) and my record was there so I could get the same type of barkdust. I am a very satisfied costumer. Thank you Barncraft

Experts in metal roofing sure won't argue that, but not experts in customer service. Order was…read moresupposed to be ready on Thursday NO CALL, NO CALL on Friday, Monday was Labor Day I get it everyone take the day off that's reasonable. Tuesday bust ass to get there after work and come to find out they are closed an hr before 5 at least... come on just a phone call would be greatly appreciated just communicate. I'm blowing smoke rn im annoyed with Barncraft but it's not all bad the prices were great compared to other local companies many more options than you can find at your big box stores.

. We have not heard from them since April 24th. When I call…read morethe main number it goes straight to voicemail that has not been set up. I gave them about 25k. For work on a kitchen remodel after a plumbing accident occured. Just found out today that despite my payments They never paid for the tile backsplash and countertops, they never paid for the sink and plumbing we went to see in person in the last 2 months. They now have a suspended license are listed as "permanently closed" on Google, and my kitchen just has cabinet boxes without drawers, doors or tops, we don't have a sink, the stove and dishwasher aren't hooked up. The project was started in December. Originally we were told it would be finished by March. We had no communication from then in January. I reached out in February.

A Warning for Other Families -- Disabled Veterans Scammed, Silenced by Legal Threats…read more As a disabled military veteran, BIPOC homeowner, and father of three young children, I feel an obligation to warn others about our experience with Prestige Statewide. We placed our trust -- and our hard-earned savings -- into this company to help improve our home. What we received in return was a deeply unprofessional, chaotic, and in some cases, harmful experience. Despite paying in full and on time at every stage, the project was riddled with delays, excuses, and blame-shifting. The contractor abruptly stopped showing up before the work was complete. When we asked for accountability, we were met not with solutions, but with legal threats designed to silence our valid concerns. It's unacceptable behavior toward any customer -- let alone a disabled veteran trying to care for a young family. Health and safety were also blatantly ignored. Drywall was installed over mold-contaminated carpet, and no precautions were taken to protect our belongings while we were actively living in the home. Our kitchen was left coated in drywall dust -- on dishes, cookware, and food -- and the excuse offered was that "some customers let us know they want things covered." That level of carelessness speaks volumes. The final straw was hearing one of their team members openly admit he needed to watch YouTube tutorials on-site to figure out how to install parts of our project. Leadership failed to manage or intervene, and communication was evasive throughout. The owner, Jason, seemed more concerned with talking about his personal vacations than resolving issues. Other staff, while occasionally present, were unreliable and inconsistent. This review is not written lightly. I believe contractors should be held to the same ethical and professional standards we expect in any field. Prestige Statewide did not meet that bar. If you are a veteran, a person of color, or a family trying to protect your home, I strongly urge you to choose another company. We were left with unfinished work, health hazards, and attempts to intimidate us into silence. This isn't just about poor service. It's about how disabled veterans and families are taken advantage of -- and then threatened when they speak up. Please don't let it happen to you.

This is the only company that would change his mill to accommodate my needs , he cut dimensional…read morelumber for me , this allowed me to complete my construction job on time ! Spending three days of travel and thousands of dollars was definitely worth it !!!! Thank you Dan

Great customer service, the staff went above and beyond to help me find cedar siding that nobody…read moreelse carried, and at short notice.

Horrible service. Shit installation. Not impressed. I wish I spent my 4k somewhere else.read more

4 years ago: I got estimates from Mark and Co and 2 other suppliers. I hired Mark and Co because…read morethey were the lowest bid. Then they told me that they "forgot" to include one of the windows. They could not do the job for the quoted price, but they would do it for the price on the next lowest bid. So was this an honest mistake or a scheme to get the job at the best possible price? Incompetent or dishonest? I would be interested to know if anyone else had the same experience. Installers were dirty, poorly dressed, did not appear to know what they were doing. Left black fingerprints all over all of the interior walls. A year later I had to recaulk most of the windows. Co-owner Dave told me that I had a glass-breakage warranty. Present day: I had a broken window. The only reason I called Mark and Co is because they had promised me a glass breakage warranty. On 12/20 co-owner Kelly came and measured, and told me that I do have a glass breakage warranty. I informed Kelly that I am selling the house, that closing date is 1/13 and I need the repair done before then. Kelly said this would not be a problem. Mark and Co filed a warranty claim with Milgard on 12/20. I called Milgard on 1/4, they said Mark and Co had given them the wrong order number. After much back and forth with Mark and Co, they finally admitted that I do not have a glass breakage warranty. On 1/4 Kelly told me that "today" he would order glass to install in the existing frame, the glass would arrive 1/9, and he would install 1/10 or 1/11. On 1/9 I called to confirm this appointment. Dave told me the glass had not been ordered because Kelly "called in sick." 4 days to closing and the glass has not been ordered!!! Dave promised me that he would order the glass "today," and scheduled an appointment to install on 1/12 at 3pm. He did not show up for this appointment. At this point I cancelled my contract with Mark and Co and called another supplier. Kelly responded by leaving a rude, unprofessional, and threatening voice mail. Good riddance.