This review is for both Nathan's and Auntie Anne's, this is a joint location of the two inside of Walmart.
Simply put- If someone asked me to describe how I felt about this place in two words i would probably reply "not impressed."
The first time I came here I ordered from the Nathan's side. The hotdog was ok, a little salty, but I knew what I was in for before I ordered it. I also had a side of cheese fries and the order handed to me was honestly just sad. My lukewarm serving of fries was quite small and the amount of cheese on them was lacking even more. If you're going to charge extra for cheese then it's expected that there will be enough to make a customer feel that they actually got what they paid for. Instead I felt like I had just donated money to an unworthy cause.
On my second visit I opted to stay clear of the Nathan's side and went for an order of pretzel bites from the Auntie Anne's side. As soon as I walked up I was greeted by a young girl that seemed to hate her job. No problem, I didn't come for her I came for the pretzels. It's not table service so I knew I wouldn't have to deal with her long and I was unbothered. There were a ton of pretzels in the warmer so she was able to give me my order right away. (nice!) I walked away happy however as soon as I picked the first one out of the bag i knew I had to go back. It was as hard as a rock and could barely be squished with my fingers. I have worked in the service industry so I was hesitant about bringing them back, but at the same time what in the world was I going to do with a bag of rock pretzels?
Before I could even finish telling the girl why I was back she cuts me off by saying " you're going to have to wait a while if you want me to make new ones." So I just look at her and say that was fine but in my head I'm thinking "girl you knew they were hard before I told you and you still sold them? " Careless.
The new order came up, I took them and left. Somehow she still managed to make this order hard, not nearly as hard as the first but still not how they would be at any other Auntie Anne's or pretzel store. I would have been better off buying bagged snacks right out of the aisle.
The idea of snacking while shopping is great and I'm definitely a fan, but this place hasn't quite mastered their craft yet. Do yourself a favor and hold on to your money. read more