I made an appointment with this place for me and my husband six months ago. The appointment is next…read moreweek. First of all, they don't even have me down, even though I filled out all the paperwork and have text messages confirming my appointment. Then they told me that they were going to be closed on the 22nd anyway so my husband can't even go. And told me the next appointment I can get is May or June. Don't waste your time on this place.

These people are a scam they charged me $600 just to look at my teeth which is a crazy amount if I…read morewould have went anywhere else my insurance would have covered the whole visit. They also have no plan of action after changing me 600. No referral to an oral surgeon to get my teeth fixed or anything. Wouldn't recommend and also like to add when I talk to the front desk lady on the phone before I came to my appointment I was told that I wouldn't have to pay anything out of pocket my insurance would cover it but then at the end of my appointment I was shocked with an outstanding bill.

Clean offices & friendly workers . Got my wisdom tooth pulled, no problem. Definitely will come backread more

Went for a bridge. Got 2 crowns instead arill waiting on bridge. Didn't realize how bridges worked…read moreand I'd lose 2 great teeth. Wasn't explained to me at all. If they did, they really didn't understand my questions. One crown fell off immediately and then again. It was awful. Then a couple days later the next one falls off while I'm in bed and it's gone. Their dentist isn't in on Fridays so I didn't get the lose crown fixed last week and kept being told my bridge will be in this week. Well it isn't coming in, and I'll be back for the 3rd time just for these 2 temporary crowns. My partials don't even dit on the top with the one new crown. Feels awful. I look terrible. I am very disappointed bc I had the impression everyone knew what they were doing. Never had dentist apologize to me in voice-mail before. But come on. This is terrible as a new patient.

I'm very thankful for the care I received here. The dentist was extremely thorough and took the…read moretime to explain what was going on and walk me through all of my options. That level of communication made me feel comfortable and confident in my care. The staff was friendly and attentive, and the overall experience was excellent.

Great care, Dr. Manhiani has been on target on my diagnosis, she would do one look and tell me what…read morethe issue is. Very skilled dentist and that's what we need more of. Staff has always been curious and office experience was as pleasant. Thanks

Wonderful women great customer service and great personality as well as her stafffelt comfortable…read morein her office on the first visit

Ladies, you may want to go with your husbands, these hygienists really believe in checking every…read morecavity of their patients, every nook and cranny, the oral expertise is top notch.

I was in so much pain!! Called, got an appointment.. more important I was feeling better and the…read morestaff took an active role in wanting to make sure I had the correct medicine. Office was unbelievably nice and clean, with an amazing staff!

Buyer beware for this dentist. They will not check to see if your insurance will pay for services,…read morethey simply do the work and send you a bill. Called to try and speak with them about the bill. Asked why they didn't check with the insurance or even give me an estimate of the work to be done. They told me that billing the insurance was only a courtesy and that I was responsible for the bill. I told her that was no way to do business and she told me to pay the bill and my records could then be sent to another dentist.

Dr. Vaughn has been amazing at providing my dental services for years. I've had my teeth cleaned…read moreevery 6 months for at least the past 5 years. I love that they pair you with a hygienist - so you'll have the same one every time unless something changes. When my hygienist left, I only had one bad experience, and they immediately paired me with my awesome new hygienist. Dr. Vaughn has had to fill cavities for me and the shots are painless. She had this weird little distraction technique and it works like a charm every time. They have heated blankets and TVs for your comfort. Her office staff is very good about having you in and out. Also - good with kids. My mini loves the dentist and they give great recommendation for dental care for the littles. My only con: they are not in network for most (if not all) insurance. I am ALWAYS overcharged - so I always have a credit on my account. They don't automatically refund your credit, they just let it rollover to the next visit. So chances are, if you ever switch offices and your not aware of how much of a credit you have - you'll be leaving some money behind. They are also a little pricey. But you know - it's hard to find a good dentist.

Travel nurse here. It's always a little hard to get in somewhere for just a routine thing. These…read moreguys got me in quick. Love that clean feeling after a teeth cleaning! Staff was sweet and great at their job. Can't say enough good things.

Ambience. A Service. A…read more Lots of parking in front and back options. Nice comfortable waiting room. Friendly staff and easy checkin. Accepts most insurance. Double check and see if yours is an option. Seniors 65+ get a discount. Dr Tom and staff have been my trusting go to for any dental care and recommendations. Upfront and honest with my care... Today... Thank you for your service of 55+ years of ... mastication ... Back Molar!!! Wahhhh...ok, remind me to take a Valium next time... the idea of extraction was more scary than the procedure. In and out under 20 mins!!! Great team work - Dr. Tom and Bonnie!!!

Everything from check in to Check out. Hygienist was thorough and as always Dr Tom is amazing…read more Highly recommend!

I'm one of those people who doesn't enjoy the dentist. It hurts my jaw and is generally unpleasant,…read morebut I didn't mind my visit at West Augusta Dental. Lindsey did a great job checking in periodically to ask if I was okay during X-rays, and she was gentle, fast, and efficient with the cleaning. This makes all the difference for patients with TMJ pain as the longer your mouth is open, the longer the recovery over the next couple days. I would 100% recommend this practice for their consideration of patient comfort. It's conveniently located right behind the new Chick-fil-A on Wheeler!

Dr. Clepper and his staff are friendly and very professional. The work done on my teeth was…read moreexcellent, as was my care. I would recommend this practice and Dr. Clepper to all. Beautiful waiting area.

I have been cared for by the Riverwatch Dental staff for years. They make you feel at home and…read morecomfortable. Dr. Perpall is thorough and helps to problem solve when you have pain or concerns. He is really patient with me as I am deathly afraid of needles and takes time rather than jamming a needle in your face because he has other patients. His chairs also accommodate those who have had neck fusions! I also like the early morning appointment availability.

What a stellar customer experience offered by David Perpall, DMD and his staff! I highly recommend…read morethis dental practice serving adults and children. This place exceeded my high expectations. The friendly receptionist Frances was accommodating to book my appointment for a dental cleaning the same day. Then, Frances located rapidly my dental insurance. Moreover, Frances gave me the email of this business. So, my former out-of-state dentist could send my recent X-ray wings to save on unnecessary expenses. Prior to the time of my appointment, a kind reminder was sent by text message to my cell. Everything was pristine on-site. The luxurious waiting room was modern and soothing with grey touches and plenty of comfortable seating area. Complementary coffee, tea and chilled bottles of water were offered. There was also a TV screen, magazines and children's books. The bathroom were located on the right side of the reception. The competent, customer-oriented and pretty hygienist Brooke did a thorough and painless dental cleaning. I appreciated Brooke measured beforehand the depths of each of my gum pocket. After the dental cleaning and polishing of my teeth were complete, Brooke gave pieces of advice on how to improve further my maintenance routine: 2.1. I should diminish the amount of sugar consumed. 2.2. Teeth should be brushed with an extra-soft toothbrush at a 45 degree angle. 2.3. Each tooth should be flossed individually by being hugged in a C motion. Then, the knowledgeable, agreeable, honest and easy on the eyes David Perpall, DMD performed a visual inspection of my teeth. I liked David didn't try to sell me unnecessary services. This dentist seems to have the best interests of his customers at heart. This venue has convenient opening hours: you can book appointments as early as 7:00 am. You can park easily on their free parking.

The receptionist seemed a little distracted, maybe because it was Halloween. When I first when in,…read moreshe was super polite and sweet, her mood seemed to then take a downwards turn. Not that she did anything out of the way, just seemed off. I absolutely loved the lady who was in there with the dentist. She seemed young but was very concerned with how I was doing. The dentist was non-judgmental and was very calming. He explained everything to me but did not put any pressure to do anything. He seemed to REALLY care about his patients. I will recommend and would go back without hesitation. As a plus, they had a small area for small children to play which is something that many offices forget to add. It is nice to have that as a distraction for little ones.

We are new to the Augusta area. I called Myers Dental yesterday to ask if they accepted United…read moreConcordia. The lady on the phone said, "yes, we can file that insurance for you." I told her I would like to schedule a routine cleaning and she said that I could come in tomorrow. I told her who my previous dentist was and I was told that they would get my records. I went in today, they did not have my previous x rays. They tried to have me take x rays without verifying that it was time or that my insurance would cover it based on the last x rays I had. Which it was not time... Then when I went to check out after my cleaning with no x rays, the office personnel told me that I owed $78 for the cleaning. Of which I have never had to pay anything for a cleaning. She then informed me that they were an out of network provider. This is all information that should have been given before my cleaning. I will not go there again. Very disappointed!