Helpful when there not slammed with customers. Folks here are nice, big guy in the corner seems to…read moreknow a lot.

Dave is the best! Once again, the technicians at this store have gone above and beyond. Dave…read morehelped me diagnose an issue with a broken PCV valve line when I wasn't sure how to repair it, researched everywhere to find the right replacement part, and gave me options for purchase and delivery. I won't go to any other parts store!

RV Repair Men -- Andrew -- by far the best RV repair shop in the Fort Worth area. I own an older…read morecoach that Andrew has made repairs on -- his quality of workmanship, attention to detail, honesty, and professionalism (just to name a few) are the best you will find in the industry. I highly recommend Andrew and will always take my coach in to his shop for future repairs, maintenance, and upgrades. Thanks Andrew for your great service.

Andrew is the best! I was having a serious leveler issue on my Class A and was having a hard time…read morefinding an honest and qualified RV repair company to do the work. He came out to my home, assessed the problem and gave me a fair and reasonable estimate. Once the parts came in, he promptly came back and did the work. I was very pleased and pleasantly surprised with the turn-around time from estimate to completion of the work. Professional and cleaned up everything. I feel fortunate to have finally found a local RV repair service that I can trust with my motorhome. Thanks again Andrew!

If I could give it zero I would. Sold faulty parts cost me close to 1000 dollars to chase the…read moreproblems that would have been fixed if the part they sold me to begin with was ok. When I went to talk to the "manager". Ian Prosser, He hid in the back and told his employees to tell me he was not here and to come back in an hour. I saw him, did not know him. So when I came back in an hour and saw it was him, I asked him why he lies and he just said he was busy. I have spent 1000s of dollars here, will never go back.

These guys are always so helpful. I have gotten some wax for our Whole House Generator, floor mat…read morecleaners, battery check, and washer fluid in the last 3 months. THey were helpful advising a good wax, and doing a battery check and it was good. They always build their stores with plenty of parking too.

Stopped in to grab some windshield wipers, and Jeff was quick to verify that I got the correct…read moresize. He even offered to change them out since the rain was already coming down. That's great service. Their prices are a little higher than other parts stores, but they showed great customer service for sure!

I've got nothing but good things to say about this location and compared to the other 2 auto parts…read morestore close by its not even close. Brandi has been their the last few times I've visited is knowledgeable,friendly and has always given me service with a smile, she seems genuinely happy which makes it a pleasure to come back. After purchasing a battery I received 20 dollars in speed perks their reward program which allows you to use 10 bucks when making purchases of 10 bucks or more I needed a rear wiper blade on the car today which cost me 12.75 so I paid 2.96 with tax out the door. Not bad in fact I have 10 bucks left so I'm ordering some air fresheners shortly and its going to run me about the same. I've been to all the auto parts stores in this area many times but as long as the service here stays the same I will continue to come back. It's not often you get this kind of service from the counter in this industry

Gabriel not only replaced my wife's car's battery, but, also, cleaned the cables and the whole…read morechaise without charging me a dime!!! He even taught me a few things that I needed to know in maintaining the battery I bought. Try getting your car dealership doing the same for FREE!!! Lol !!!

We made a visit today since we were in town. And we didn't check stock online beforehand since we…read morewanted to try our luck. GREAT NEWS! They had both the Cabin and air filters we needed. Plus the Bosch wipers we like AND the grease gun/grease. We also needed a lift but decided to hold off on it this time since we were already over $100 and the lift was about $280. The only thing we didn't get was the sway bar bushings since they needed to be ordered, but no biggie! We found another alternative for that. Jimmie, the kind associate assisting us today, was amazing! He had a huge smile on his face today and knew right where products were. THANK YOU JIMMIE! You are amazing, sir :)

Not happy with my experience as a first-time customer at this establishment. I pulled into the Lube…read moreline and waited a few minutes before someone in the auto center looked over at me and ignored me, so not knowing the process, i parked and went inside. Waited inside for 20 minutes before someone finally came in and asked how they could help me only to rudely be told that I need to move my car in the line and someone would help me. By this time, another car had come in for service so I had to wait behind them. Finally someone comes to give me a ticket, tells me I can go inside and it will be around 30 minutes. I go shop for 30 minutes, I know exactly how long I was in the "shopping" section of Walmart because I was on the phone. I come back with my purchases confident that they will be done soon, and sit in the waiting area. I waited in the waiting room for 30 minutes before checking to see if my car was still being worked on, it was, so I sat back down. Again, I know the exact timeline because I documented on Instagram. Finally another 20 minutes pass (at this point I had been at the auto center for an hour and 40 minutes - no exaggeration because it's documented). I looked into the bay to see that my car was not there and then checked the parking lot where my car was sitting for who knows how long because they never bothered to tell me that it was ready. They did not announce it over the speaker, they didn't say anything to the multiple customers in the waiting room, they didn't call or text, they just absolutely did not bother to notify the owner of this vehicle (me) that the car was ready. Completely disrespectful of my time, the entire staff was rude and unprofessional (even for automotive standards), and obviously did not care to practice good customer service today. The kicker? Last night a lady answered my phone call and informed me it would likely take only 20 minutes! HA! I will NEVER visit this or any other Walmart Auto Center again. I also am not entirely sure they put oil in my car as my "change oil" light is STILL on several hours later. Biggest recommendation to the store on how to improve? Put a sign up for new customers so they know to stay in the lines! & work on your customer service skills, being knowledgeable about cars means nothing if you can't keep customers.

I had a difficult and urgent need just before closing. The young man on duty, Jeremy, was…read moreoutstanding. He cheerfully accepted the challenge, fixed my problem, and didn't charge me for his few minutes of expertise. He is a gem. Thanks, Jeremy!

I was impressed with the level of care and personal attention that I received at Epic Auto Center…read moreon a Saturday morning when bringing my wife's vehicle in for windshield replacement. One of the owners (Matthew) ran the glass side, of which he spent a considerable amount of time explaining the differences in windshields that come from larger companies, such as the dealer or Safelite Autoglass vs. his glass. From a price standpoint, there is a remarkable difference between larger companies (i.e., $280 on up) vs Epic's ($135-140). I had to have an additional seal placed on my windshield that made the final price $155. Further, I didn't feel as if I was "sold" anything more than what I came here to purchase. No unnecessary add-ons & upsells, as well as no long-winded explanations that would have led to confusion. Matthew was to the point, yet showed additional customer care by recommending not to remove the protective tape for 24 hours to allow the glass + seal to cure. He could've just said "have at it, your good to go", yet he didn't. Further, he didn't rush through the place replacement process. It took roughly 80-90 minutes from start to finish in order to do the job correctly. Epiq Auto does additional work, such as vehicle customizations, stereo installation, and other repairs in conjunction with glass work. Given their level of customer care + quality service, I'll certainly be back.

Epiq customized my Suburban and we love it. These guys are a one stop shop. I had the burb lifted…read morewith a 7 inch full throttle lift. They put 22 inch Fuel wheels onto 35 inch Fuel tires. They tinted the windows to keep the hot Texas summer a little cooler. Then they put in dvd players with wireless headphones for the backseat passengers. I'm absolutely stoked about my truck now. I'm going to bring all our vehicles here and so should you. Nice job boys!!!

After another Safelite technician (mobile service from a different location) was unable to…read morerecalibrate my camera/safety system post window installation in my 2020 Honda CR-V, the Safelite location at NRH happily welcomed and assisted me with the recalibration. Gary, the tech at NRH Safelite, was very friendly and was able to take on the recalibration process for my vehicle and finished in about 30 minutes. My CR-V safety system has been restored and works as it should, giving me peace of mind on the road. Gary is professional and knows his stuff. If I have another vehicle in need of glass repair or replacement, I will be bringing it to Safelite in NRH!

We traveled from Houston to north Dallas and a large rock shattered our windshield. We needed it…read morefixed to drive home. We went by the store front location. One of the techs was rude at first to his. Like we were bothering him. He was annoyed. We entered the lobby and waited and the manager, Brian Worley, came to assist. He was incredibly professional and helpful and polite and reassuring. I was relieved bc when we first arrived, the tech wasn't like this. The next day, a tech Brandon came to our hotel and replaced our windshield. I was impressed with how confident he was. He fixed the windshield in a timely manner and we were safe and drove back to Houston. Thank you Mr Worley and Brandon.