Slalom shop was noted as a Moomba certified dealer and repair shop, so we utilized them for a prop…read moreand impeller repair. They picked up our boat and upon return, the boat was missing one of the decal letters for Moomba on the side and told us we could pay over $500 to purchase all letters to replace the one they lost. They lost the part, and asked us to pay to fix, and ignored me once I asked how that made sense. I brought this up after further issues noted below, and they continue to refuse to replace the letter they lost. The boat was returned and was making unnatural noises when in neutral, and they ended up having to take it back into the shop to repair. I do not understand how they did not hear this, unless they never actually ran the boat after the repairs in water like they said they had. After a few months the boat was finally operating normally. We utilized the slalom shop for winter proof services and subsequently to prep it for summer. The details included oil check, ensuring the boat was ready to run for summer, etc. The relationship went fully south with them once we called them out after checking our cameras. Their tech was only on the dock at the property for six minutes. There was no way they could have performed what they promised in that time, and attempted to charge us. They were clearly upset with us when we asked how they could have performed the steps they charged us for in that amount of time, and their responses (excuses) made no sense. Finally, when we notified them there was blistering on the hull from the previous prop and impeller repairs, they started a yelling match over the phone, blaming us and accusing us of trying to "get free repairs". This location knows they are one of the few in the area, and will take advantage of you. They never responded or offered to fix the decal situation, didn't repair our boat correctly the first time and we had to be the ones to point it out at delivery (leading me to question if they ran the boat after repairs at all), and take an attitude when you ask if the services you paid for were actually done appropriately.

After searching for months for the perfect boat, I found it here. Tripp, Monica and the entire…read moreteam couldn't have made this a better experience. I drove 10 hours to pick up the boat. They had the boat, the documentation and process ready and got me back on the road. If you find a boat on their website, buy it. This is a credible, professional dealership.

We purchased our golf cart from Golf Cars For Fun 4 years ago. When we purchased our cart it was…read moreright of their lot. We were so excited and happy to find a cart with our Dallas Cowboys colors. We only have a 2 seater. Here we are 4 years later and our seats are coming undone. I sent them an email and they claim that our seats were after market and they will charge us $200 for pick up and delivery in addition to whatever it costs to repair the seat covers. We own a Yamaha 4 seater that is ten years old and we have never had an issue with the craftsmanship on our seats. Staples are flying off, the seats are coming undone and we don't even use this golf cart that much. BEWARE make sure you get them to agree to full warranty on their seat covers or you will be in the same situation as we are...

Good guys. We had misunderstanding over quote for some work. I decided not to use them. They…read morewere professional and did not give me any problems. I would definitely work with them again

I bought our golf cart one year ago, we had some issues with our LED lights going out. I called and…read morethey mentioned the work would be under warranty. After 2.5 months I have never heard from them, when I call they immediately blame others, they take no responsibility. The golf cart is great, the service here is terrible. There is no resolution as they rarely text back or take ownership.

I love my golf cart the owner is awesome went one the cart good finance options and a lot different…read moremodels to choose from

My first experience with Dallas Offroad was fantastic. The second time around I spoke with the…read moreSales folks, but they never sent me an estimate and when I called, they never called me back. I guess they don't need my money. The good news, is there are plenty of companies in Dallas that do what they do. My $5000 went to another place and my vehicle looks awesome no thanks to Dallas Offroad.

Third time visiting Jeff, Steve, and the gang at Dallas Offroad. Every time is just as great an…read moreexperience as the last! First visit was for new tires. The second visit was for a metal scraping sound I thought was something mechanical in my engine bay. After a few hours with it they diagnosed it - a loose skid plate bolt hahaha. No charge! Third visit for new upper control arms. Rides ten times better now! This shop specializes in Jeep Wranglers, but they have had no issue going above and beyond for my Grand Cherokee!

From the first phone call, I knew I chose a great place…read more Diana is so kind on the phone (and in person) she makes sure to communicate clearly in English o en español. I've acquired car knowledge only through owning the ones I've had and it's all been bare minimum. All that to say, I have not felt like she was talking over me. I have not felt like this company is trying to take advantage of me, AT ALL. Unfortunately mechanics have a bad reputation but this company has proven to me that they are honest people. I've had to get an oil change and all of my coils replaced. They tried to see if my car would allow just the second coil being replaced but after starting my car a couple times, my car wanted 1,3 & 4 replaced as well. Anyway, I had to leave my car overnight which it's in an area that didn't give me any anxiety so there was no fear of my car getting vandalized. My car is running good-as-new so I'm def pleased that the problem has been resolved. You are able to buy the parts for your car and they will use those, since that can cut on cost. Those parts will not be under their warranty. I had to get my car fixed asap so I didn't go that route but it's def good info to know if you don't need to get it fixed immediately. My only complaint? That I am unable to interact with the mechanics in the garage. I love chatting with people and making new friends but then again..... this is already the hottest and most humid summer I've experienced in DFW (yall, I work outside as a laborer so I get to stand on this soapbox) The opposite of a complaint now: they offer free candy, cokes & water and also free play on arcade games while you wait. Aaaaand if you're curious, yes, there is a bidet in the bathroom. No, I didn't use it myself. 10/10 will use this auto shop again and again

This place is great. I NEVER take my vehicle to a mechanic for repair as I do my only work…read more However, my A/C was not functioning properly and I was in a time crunch. Called Beas since they are by my office. Diana got me in same day and the work and price was outstanding. Didn't try to sell me a bunch of service I didn't need. Kudos Beas, you all are great!

Open Sundays, Fast Service, i came in asked for 4 used tires which they priced at 60 each. They…read moremounted and balanced my tires and finished the service in 30. Overall a good experience

Awesome hard working man with fair prices and fast, anytime you go to Cruz you know you're getting…read morequality service

My 2009 Honda Accord had a starter go out on me and I put in a new remanufactured one from…read moreO'Reillys (big mistake). Few months went by and I started having issues. Took it to Christian Brothers, then to Lorentz Automotive, both gave absolutely bull crap diagnoses. Took it to Brian's after several headaches, and one of their guys named Joe took excellent care of the problem (got a new starter and it was handled promptly). Now she's purring like a kitten. Guy at the front desk was respectful and honest. Overall, pleased and have a new go to shop.

This is an mechanic who you can trust and we all know how rare that is in these times. Brian will…read morehonestly assess what's wrong with your car and then he'll fix it so that everything is like new. I go miles out of my way to get Brian to look at my car and if someone tells me something about my car, I double check with Brian before doing anything. If you quality at a fair price, there's no place I could recommend more.

This was the best buying experience ive ever had on a vehicle. I walked in and within less than a…read moreminute was greeted. I explained I was torn between a Chevy Z71 and wanted to look at the Fords. Told them what I was interested in and they brought one around that was a perfect fit for me to compare. I said, I was going to go back to Chevy and look again. During my time away to look, no one hassled me or pressured me. Chevy and my Credit would not allow zero interest as advertised, and the chevy was too chromed out for me. Came back to Sam Pack and was warmly greeted again. They worked with me and fought for me with Fords finance to get me a good interest rate. I really appreciated the help and ease. Thanks for listening to what I wanted and needed and helping me get a new truck. Highly Recommend

I would not recommend this dealership based on our experience. My son purchased a vehicle on May…read more1st, and shortly afterward the car began having issues. Since the vehicle came with a 90-day bumper-to-bumper warranty, I advised him to return to the dealership for assistance. Unfortunately, he was repeatedly given the runaround until he was no longer able to return the vehicle. As a first-time car buyer, he relied on the guidance of the dealership staff. His salesperson, Caleb, stated that he was unfamiliar with the return policy, and sales manager Rob also appeared unable to clearly explain the company's policy. I eventually accompanied my son to the dealership to address the situation myself. Another manager, Cameran, was able to assist us, which we appreciated. However, we also encountered resistance and poor communication from a service technician before the issue was finally addressed. Overall, the experience was frustrating and disappointing, especially for a first-time buyer. I would encourage others to carefully consider their options before purchasing from this dealership.