I'm not a huge customer. My HS friend worked there for decades. The guys there couldn't be nicer. They help me with my wipers, key batteries, etc. That is why I go back Then there is the lady behind the register. I needed a battery for my key. "I'll sell you the battery but you have to put it in yourself." That's it. Never offered to help. I told her the other person put it in for me before and she said they shouldn't have. Period. I walked out. Now I will never spend anoher dime there is she is behind the register. read more

Great team of people that are always helpful with great Car advice. Go to place for Car parts.

Super helpful guys there are great with questions and giving assistance. All customer reps could take training from these guys and better off. Shout out to Kevin, rain and cold and happy to come out and help me out. Thank you! read more

I went into Glenview IL location this morning and I tell you it was not pleasant at all. Lady employee at register was talking with another customer about me "look at this guy, with no mask", then she looks at me and asks me to put a mask, I am vaccinated I told her, but she said it doesn't matter, I need a mask. I have my card with me at all times. I been going into other stores with no problem since the CDC and state of IL lifted the restrictions. It made me feel very uncomfortable so I left the store without purchase. I will put this review on all platforms to raise awareness against Napa employee that talks behind other customers back. read more

It is my first time coming here at Napa Auto Parts, and even I am a woman I was so amazed with their staff, they are so knowledgeable and helpful. They can assist you all the time when you are finding and choosing all the items you need. Just like my experience, I found easily all the things I need because all of them is willing to help and guide me. This is the best Auto Parts Shop for me in the whole City. They will never disappoint all of their customers, and they always aim to satisfy their customers. Their prices are so reasonable and fair, you can save a lot at their store compared to other stores around. Also their managers are so professional and decent, they are so smart. This NAPA Auto Parts has the outstanding service, will definitely go back here again when I am nearby, and also recommend this to all of my friends and family so they can easily stop by and purchased of great items of this store. Thank you guys! Keep up the good work. read more

NAPA Auto Parts - Auto Parts & Supplies Near Me - GLENVIEW, Illinois

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I have been coming for this location for so many times and let me tell you all that this Napa Auto Parts here at Glenview is never disappoint me and lots of their customers. They are so great, their staff are so knowledgeable and professional, there is no problem or big deal for them to help and assist all of their customers, like finding what the customers are looking for or guide the customers to walk around at their store. I can say that their store has the outstanding customer service around the City and compared to other Auto Parts store. Their store is the best. This place is definitely my place to go to especially when I am looking for parts, the prices of their items are very reasonable and fair, you can save a lot of money here compared when you buy to other store, they even have great deals, discounts, promos, and sale items. They have all the things that I need and you might need, you can easily go there, their store is so easy to find and navigate, and you can checkout all the things you have got so quickly. This Napa Auto Parts is so highly recommend especially for those looking for such a convenient store, best quality items, great service, and a wonderful experience. Thank you Napa Auto Parts, will definitely go back there again. Keep up the good work guys! Thank you. read more

NAPA Auto Parts - Auto Parts & Supplies Near Me - GLENVIEW, Illinois

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The staff was "knowledgeable" but cold and unhelpful. A customer was more helpful than the staff! I'm not coming to this store again! Will go to OReilly's instead. They are willing to help their customers. read more

This place is great every time I go in there I get what I need quickly and efficiently. Staff is always helpful and provides great advice from whatever it your needs might be from wipers to batteries and anything automotive. Today I needed a new battery for my old Jeep called ahead they had on the counter waiting for me I was in and out in less than 60 seconds kudos to the staff definitely repeat customer read more

Oh this is the tale of my tail light bulb, It's short simple and sweet. I'm a lady you see, who doesn't always know, What type of bulb I need. Here I asked and they simply complied, With how to buy a tail light for my ride. They didn't make me feel like I had no clue, And they even suggested the long lasting bulb In a package of 2. They were happy to give out a little advice, For when I take out that back left thingy device. $6 later with supreme service and smiles, The next time I need an auto part near Glenview, It's worth the extra mile. read more

I usually stop by this place for any needs for my car since it is on the way to my office. Today I ran into a grumpy old guy, short white hair with glasses, at the counter with a very bad customer service attitude. I showed him a pic on my phone I took on the dashboard and he replied with condescending laughs and humiliated body language like "so what do you want me to do?" w/o even try to find out more info. They definitely got the wrong guy at the front counter. I will not go back to this place. read more

I am a die hard customer of Glenbrook auto parts. they always have the right prices, and the best parts. the customer service is unbeatable. Steve and Justin and Marcin are the guys I normally deal with and they are great. They know me by name and always greet me when I walk in. Steve is super respectful to my girlfriend who otherwise knows nothing about cars. if you need a part they dont have in stock, theyl ship it for you in a couple hours you pick it up. i was installing a sub frame k member onto my camaro and one of the bolt holes was all gummed up on the frame. I thought i was screwed so i went into Napa. I explained to Steve my problem and he took me to the tool section and showed me exactly what I would need and a detailed explanation on how to do it. He didn't even try to sell me the expensive part, just the basic one and it worked FLAWLESSLY. I went in and talked to Justin after a second caliper on my truck seized. I asked about a grease I could put on my pins to keep them from seizing. he showed me this purple stuff and said it was what he used. a big bottle was $8. 3 years later, I've done a lot of caliper pins and not one has ever seized. i came back in a few days later and asked Justin if he had anything to help stop brake squeaks long term. instead of selling me something new he told me that the stuff i bought the other day works good too. it doesn't, it works perfectly. Great guy. This is one of the few auto parts stores open on Sundays. when i walk in I get a warm hello from the guys. they always have tips for me and have yet to not know the answer to any of my questions. I ask them about a part or a product and they take me around the store and show me what I'm looking for. I would reccomend this store to anyone who needs anything automotive related. read more

Had a wiper break off when i was cleaning my windshield. I took it to NAPA where I bought it and the guy behind the counter ( sorry I didn't get your name) said you just have to clip in back in. He could have sold me a new one and not said anything. Honest store I will be going there for all my parts needs read more

Patrick went above and beyond to service one of my trucks. We went in with a tail light lens cover broken and unfortunately they were out of stock. But he said not to worry because he took a whole tail light assembly off the shelf and opened the package and took the lens cover off and sold that to me. He was willing to wait for the new order of tail light covers in order to service a customer. You have earned a loyal customer Thanks for the service read more

The folks at Glenbrook auto parts are stellar! They are very knowledgeable and are able to get you all of your vehicle needs. I have worked in the automotive business for a long while and from a business and personal side, I have nothing but great things to comment. Ray and his crew are on top of the newest products and stand by what they offer as well. They are in the know of what will work and won't for your vehicle from vintage to brand new vehicles. They are my #1 stop for automotive parts. read more

Great bunch who are willing to help. Price is right, too. Would definitely come back.

Sold me the wrong brakes and I had to buy the brakes from my mechanic at twice the price. They did accept the item back and apologized for the problem they caused. read more

Granted I've only gotten basic car things here, each time they've been really attentive and helpful. I will always go back to them. Thanks Napa! read more

The absolute best parts store with the most knowledgeable people in town! When I had an emergency, they went above and beyond to help my situation by going across town to another NAPA store to pick it up for me! What a great group of guys! Huge difference in quality in parts and service versus the competition! read more

They usually sell me the wrong parts. I have mostly given up on this place. If I am in a pinch I will get things here otherwise its from rockauto.com. Justin is a great guy and probably one of the few saving graces of this place. I have had SHIT service from a few of the other guys. read more

Today I came in for wiper blades. I was not sure what I was looking for. All of the employees I saw went above and beyond to help me. I was very impressed with the service. A gentleman named Marcin even offered to install my wipers at no charge. I will definitely be back!!! read more

All the guys in the shop were friendly and Justin was able to change my wiper blades in under 2 mins!!! Great place!

Great service and great prices...and GREAT people. The entire staff is wonderful to work with and very helpful. Had a few questions and talked with Brian Schipitsch who cleared up all questions i had regarding a part I purchased. Made me feel like I made the right decision. read more

I had difficulty finding a part for my 2005 Chevrolet Avalanche. GM changed the configuration of the blower motor resistor making it a challenge to locate the replacement. Brian was extremely helpful, he came out to the truck and examined the old part and the space where it is intended to go. Brian found the right part and as a result I have heat again Thank you Brian and NAPA Glenbrook Auto Parts. read more

Brian was a huge help and took care of my car problem in 3 minutes. Very friendly staff, no wait, will come back again.

Ray and his team of helpful parts counter specialists are long time employees dedicated to solving your needs, with the right parts. Their full service auto parts store offers custom made hydraulic hoses, fleet vehicle parts, small engine and landscaping equipment parts. The NAPA support network has the ability to get parts not immediately in stock, the same day or within hours. I have used Glenbrook Auto parts for years and will continue to rely them. read more

ah, napa auto parts: they act like they want to hire you. give you a start date, waste your time, and then lie to you. no job. thanks, douchenozzle! read more

I've always gone here for my parts and have always been very pleased with their customer service. The other day however they went above and beyond. I needed a new battery so I drove the car there intending to exchange the old one and install the new one on site. I brought some box wrenches so I'd have what I needed to take the old one out. I always forget about the retaining clip way down at the base of the battery though so I needed a socket set with an extension. I expected them to tell me I was out of luck, or that I'd have to buy one off the shelf. But the guy behind the counter was cool enough to let me borrow his personal set. Got me on my way in no time, I really appreciate it! read more