Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

I trust Fetch to take good care of our cat while we are away. Tom is awesome!!!! Teresa S.read more

OUTSTANDING service! I was a little nervous about finding a dog walker for my little doggo, but…read moreFetch was exactly what I was looking for! I spoke before hand with the owner and told her all of my concerns and after a day she called me and arranged for a meet and greet with Gabby (dog walker). On the first day of the scheduled walk my dog did not want to have his leash put on and even growled and showed his teeth to gabby. She was so kind and patient with him!! She spent 1 hour trying to get him to walk with her... she truly loves what she does and it shows!! He eventually got acclimated to her and now he loves her!! Thank you Fetch from the bottom of my heart for taking such good care of my beloved doggie!! They keep a journal of each day's walk and also send you photos and you really feel like your pet is in the BEST of hands!! I highly recommend them!!

Tiger is fantastic! She is great at what she does. Theodore our dog had an amazing time while we…read morewere out of town. 10/10 recommend.

Tiger has been a part of Luna and Lola's lives for many years, and we truly couldn't have asked for…read morea better walker, boarder, and caretaker. She's incredibly knowledgeable--especially when it came to Lola, our rescue pup with anxiety--and always approached her with such patience, compassion, and understanding. Luna and Lola absolutely loved their adventures with her, and it was clear they were not just well cared for, but truly loved. While we're so sad she's moved to Washington, we're incredibly grateful for the years of support, trust, and care she gave our pups. Wishing her all the best on her new journey--any pet and parent would be lucky to have her!

Always love Julie watch our fur babies! They enjoy the attention she gives them. Have been happy…read morewith her care for the past 15+ years!

Julie is AMAZING!!! I know i don't make it easy with my lists, routines and specific things my…read morekitty babes "need" etc. but she does it anyway and with so much love for them. We left for Hawaii the day before the fires broke out and i watched on my camera system in horror as our windows blew out from the severe winds filling the house with embers, ash and branches from outside. She was there making sure it was taken care of and that all babies were still inside. She also ran to all her pets in immediate danger and evacuated them to her own home. She went even more above and beyond than she normally does and i will be forever grateful.

We have been with Reid for 3 years - I trust him with my dog Lemon whole heartedly. More…read moreimportantly, Lemon LOVES staying at Reids! When she realizes that we are driving towards Reids she gets super excited! She runs up to him and jumps with joy! When we first moved to LA, I was struggled to find a place where I felt Lemon was safe and cared for. I luckily found Reid and have been extremely happy! I actually can relax on my vacation know that Lemon is having the best time ever and if anything happened to her she would be taken care of. There is an interview process for the dogs, which I love, because I know that Reid knows what to look for, so I know that Lemon is not only safe with the other dogs but is also having fun. In addition, she learned a few good habits! If I could give more stars I would. Highly highly recommend!! We have done boarding and have done the hikes!

Our kennel closed and we needed a new place for our dog Panda. Someone suggested Reid. What a huge…read moredifference! Panda was so happy there. Reid's experience as a trainer and his love for dogs was apparent and Panda fell in love with him right away. There is plenty of clean play area and the big room where they sleep is immaculate and beautiful with different resources to meet each dog's need.. Reid evaluates all new dogs to make sure that all dogs blend well together which was important to us because Panda had not been with other dogs before. It was all a big multi-day play date for her and a worry free trip for us. He posted pictures so that we could see Panda having a good time. Reid really focuses in on each dog to make sure that their needs are met. We learned a lot about Panda from him too. It was a great experience for Panda and for us!

We were recommended by a neighbor last year and to this day, we are still utilize her 5 star…read moreservice whenever we need a cat sitter. Christy is very reliable and truly cares about animals. We were away when one of the largest fires in 2016 happened (Fish Fire and Reservoir Fire Burn in San Gabriel Mountains) and Christy not only looked after our fur kitties but made sure to update us regularly. She even went out of her way to check on them when the electricity power was cut off to make sure that there was good ventilation in the property for the cats. And also ensured the house was safe and secure all the time. We have since recommended her to 3 of our friends who have taken her excellent service.

Christy is so wonderful with my Cocker Spaniel, Amber. Christy does it all: dog walks, doggy day…read morecare, boarding and training. Amber is so much more confident and comfortable around strangers and other pets because of Christy's patient guidance. Thank You.

Samantha really helped my dog, Lucy and I. Samantha was able to teach me techniques so that Lucy…read morecould feel confident that I was the leader. Samantha is very kind and really takes the time to figure out the right techniques to use for your dog. Thank you Samantha!

From the owner: All dogs welcome! Four Paws Running has been serving dogs and their owners in the greater Pasadena…read morearea for over a decade, providing walks, stay-cation care and behavioral training.

I found Jamie by asking friends in Altadena. Everyone raved about her and here's why:…read more 1. She's smart and engaging 2. She's insured 3. She shows up as promised 4. She deals easily with complex pet routines (she eats this, he eats that...) 5. My pets LOVED her! One of the big advantages of having someone come to your house to take care of your pets is that they don't have to travel to a kennel where they have to get used to a temporary new environment. I came home and my cat was happy and glad to see me. No stress, no drama, just a happy boy. When Jamie came up to return the key, Ozzie came out to greet her, and before I know it, they're on the floor together. Funny thing was, Jamie looked as happy to see my cat as he was to see her. With Jamie, it's more than a job. She's totally committed to what she does. Other advantages include having the mail and newspapers picked up, and the lights rotated on and off. I highly recommend Jamie and will be using her services again.

Jamie is extremely reliable, caring and knowledgeable about dogs. She will totally take care of…read moreyour animals. Cats too!

We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

I thank my lucky stars that we found Pet Mama! Rena is such…read morea kind and compassionate woman and our two kitties were in great hands with her. One of our cats is quite shy and I was a little concerned that she would not even catch a glimpse of him while we were gone. Of course he sensed Rena's warmth and genuine care and concern, he warmed right up to her and she was sending me photos of him the very first day we were gone! Our other kitty loves to watch the birds outside and often tries to slip out the front door to join them if I'm not super careful. Rena understood this and I knew I didn't have to worry about my little feline escape artist with Rena watching her! Rena picked up our mail, scooped the litter box, and washed the kitty dishes. She offered to fill our bird feeders and would have done just about anything I asked. She is so positive and so helpful. What a treasure she is! I feel like we can travel without hesitation any time because we know that our cats will be well cared for with Pet Mama!

Rena helped take care of my two cats and did a great job when we had a trip/were away. She set up…read morean initial meet and greet, and was easy to reach, responsive, and took great care of my fur babies while we were out of town. We highly recommend her and will definitely use her service on the future.