Elizabeth Kwo, currently a resident at CHA Somerville Primary Care, is one of the best doctors I've…read morehad the pleasure of working with. It's always super frustrating when a doctor listens to your first 5 words, comes up with a conclusion (no matter how correct it may be), and then spends the rest of the session and your words reinforcing their opinion of that conclusion. It's a basic failure of the scientific method. You don't skew and cherrypick the data to follow your initial conclusion, like in middle school science class. You look at all the data first, and then come up with possible conclusions. Dr. Kwo passes this acid test with five stars. Not only was she kind and attentive while listening to my descriptions, she also made me privy to her thought process and helped me rule out any serious concerns by patiently explaining each and every single one. As if this is not stellar enough, today I phoned the primary care office with an urgent question while feeling very sick and had to resort to leave a message at the front desk for her. Getting an appointment would have taken too long. Just an hour later she called me back, and answered my questions on the phone for a whole 15 minutes! When I thanked her, she casually replied "Oh sure, there's no way we were going to let you go through that by yourself". I think that sums it up nicely. Primary care, like teaching, is one of those things where being a good academic is very necessary but not sufficient by itself. You also need a healthy dose of understanding, empathy, care and compassion. Dr Kwo has both, with a healthy dose of common sense too. I don't know if she plans to keep doing primary care after her residency, but I sure hope she does for my own selfish purposes :)

Given how difficult it is to find a really great primary care physician, I'm surprised that there…read morearen't more reviews of them here. Five years ago I got my first grownup job in this area, and was presented with the enormous task of picking a new doctor. I had very little help as most of my friends were mostly accustomed to student health services, the essential but terrible health care of grad. students in any local university. Being unceremoniously presented with a phone book sized listing of providers from Blue Cross & Blue Shield provided nothing in the way of actual assistance in making a decision. I didn't choose Dr. Holt exactly randomly, but my criteria wasn't exactly scientific. I looked for listings that were: close to my apartment at the time, female, fairly young and with an American sounding name. In short somebody who I felt I could relate to and would feel comfortable asking questions of. I was more than willing to try multiple doctors until I found one that I could be comfortable with. As it turned out I didn't have to. I hit the jackpot on my first try with Dr. Holt. Dr. Holt is extremely thorough, taking actual time to have a conversation with me about medical concerns and also about general lifestyle choices. As a fairly healthy person I generally see her only 1-2 times a year, but she always appears to remember the conversations that we've had on previous visits. Her warmth and genuineness match the knowledge and skill she brings to her profession. Also, I don't want to over-share, but the ladies out there will understand the difficulty in finding a PCP who is willing to perform basic GYN care. Dr. Holt does both, and I love not having to keep two separate annual checkups. There's also a lab center on site. So convenient! I've had pretty good results in getting 'sick' appointment, never having to wait for more than 48 hours. However, I debated taking this review down a star because of how long it takes to make appointments for physicals or routine checkups. (Sometimes up to a month.) In the end I decided that all of the positives FAR outweigh this one minor issue.

I've been a patient of Dr Holt's for over 15 years now. I dread the day she retires and have to…read morefind a new primary care doctor, although that shouldn't be anytime soon! I hear stories about primary care doctors that rush, are impersonal, and don't leave the patient feeling like they matter. Dr. Holt couldn't be more opposite. She remembers all the details of not only my medical history, but my personal life as well. She listens to my concerns and creates treatment plans to address them. Three of my friends have become patients and rave about her too. If you can get in to see her, do it.

I have always received excellent care from the Somerville office in Davis Square. Recently…read moreGenevieve B Lumsden saw me for an emergency and she was thorough and careful and made me confident that she was doing what needed to be done. I highly recommend this Atrius clinic. I usually go to Watertown and it is equally fine.

I was somewhat disappointed with my experience with the orthopedic department. While the care…read moreitself was fine, the communication from the assistant/nurse could have been better. I specifically selected a later appointment because it fit my schedule, and I can see that later appointment times are available on the website, yet I was contacted multiple times and asked to move my appointment earlier, even after I explained that I was only available at 4:00 PM. Additionally, after my appointment yesterday, I reached out to request a doctor's note and have not yet received it. I understand that schedules can change and offices can get busy, but I would have appreciated more consideration of my availability and a timelier response to my request. Overall, I hope communication and follow-up within the orthopedic department can be improved for future patients.

Dr. Keller is an excellent general practitioner who has a degree in internal medicine from UMass…read moreWorcester's medical school. He's a down to earth guy who listens to patients meticulously and makes very good decisions while providing excellent care of you. My first meeting with him was excellent and he figured he'd double check everything and had me get a battery of blood and urine tests. He's very thorough in everything and I find that to be a good quality that some doctors lack. Highly recommended.

Internal Medicine Associates (IMA) are simply the best doctor(s) and medical staff I have ever had…read morethe pleasure of being a patient of. Like Yelp puts it "As good as it gets!" When I relocated to MA I began my search for a doctor. Knowing that Drs accepting patients are hard to come by in this state, I opted to search for, and become a patient of, a resident at MGH. I could not have made a better decision. I have been more than pleased with everything. Everything is excellent but here are a few excellent things I'd like to highlight: 1) the quality of care 2) the professional manner of both the doctors and all office staff 3) the ease with which I can book appointments 4) the friendly nature of everyone at IMA 5) the responsiveness of both doctors and staff to my needs. As I mentioned, my primary care physician (PCP) is a resident at MGH. He is a licensed doctor, and 99% of the length of my visit is spent discussing my issue(s) with my PCP. However, being a resident, he is overseen by a senior-level doctor within IMA with whom he discusses my issues and then settles upon the appropriate treatment. It's like being seen by two doctors for the price of one. Additionally, it never seems like my doctor is in a rush or hurrying our appointment (I suspect as a resident he has more time for patients but can't really say for sure). Quite literally I could go on and on about the great things about IMA. I would recommend IMA to any friend of mine looking for excellent care, excellent facilities, and excellent service. An absolute must for those seeking doctors who are warm, professional, intelligent, and ideal all-around.

i have been a patient of ima and mgh for nearly 50 years and thankful for the care and…read morecompassion-dr arons is my pcp-dr guiney my cardiologist and all so many others from the staff top to bottom--thanks-

As a recent resident in the area I was quite impressed with my visit here at Mystic. They seemed to…read morebe quite new and an expansion of 101 Main St location down the road. The clinic is very spacious with plenty of waiting area and room inside. I had an appointment with Dr. Milder and the experience was very good. She was definitely one of the most friendly and thorough Family Primary Care doctor I had the pleasure of working with. She made sure all my concerns were addressed and I felt really at ease during my visit here. I arrived a little early for my appointment but didn't wait any time past my appointment time so they definitely are serious about keeping it on time. The location was very easy to find and plenty of parking in the back parking lot. I'd highly recommend Dr. Milder base on my experience here.

Dr. Sandin was great. She did a great job of making me feel comfortable, and made the questions…read morefeel more personal than something of a formality. Really took the obnoxious presence of a medical office out of the picture.

I've been going to Dr. Sandin for years and I don't know why I never posted my thoughts about her…read more She is in a word, fabulous. She's the "old fashioned" kind even though young, where she spends the time to listen to your history, concern or just asks questions about your health during your annual physical. Extremely knowledgeable, friendly and professional. She was referred to me by my husbands physician, Dr Matthew Carmody - another one of kind doctor. We are so lucky to have these two caring people who exemplify what it is to be a PCP.

Dr Kaye is the real deal. I was a patient of his for over 10 years before moving West 5 years ago…read moreand I'm still talking about him! He is patient, funny, caring, compassionate but most importantly, knowledgeable and competent! He always ran on time yet I felt like he gave me as much time as I needed to discuss things. He was not quick to prescribe which I loved! and always included me as a valuable part of my treatment and decision making. He did whatever he could to help me and did it while maintaining an excellent bedside manner. He told appropriate jokes but was always always always, professional! Dr Kaye was always smiling and positive which helped set the mood for a good appointment. He answered all my questions and even responded to emails! It's 5 years later, I live on the other side of the country and still have not found a Doctor here who can hold a candle to Dr Kaye in my book. In truth he was one of the things that made it hard for me to move. Having a doctor that you trust is worth it's weight in gold to me and he is just that Doctor.

I've been a patient of Dr. Katcher's since she started here, and was a patient of the practice…read morebefore that. I've NEVER had a problem getting an appointment if something is wrong. As a matter of fact, I came to this page just to find the phone number, and was very surprised that someone had such a bad experience. I called today, and got an appointment for tomorrow, first thing. And by the way, it's something pretty minor. It does take a long time to book a physical, but that's because Dr. Katcher spends an hour with each patient. Just make your appointment for next year when you visit, and you're all set.

Stay away, far, far away from this money-hungry doctor who is merely there to collect a paycheck…read more As many others have noted, she will off-handedly ask you a few questions, say you're fine (even if all the numbers point to concerns like high cholesterol, fatty liver, pre-diabetic, etc). I still shiver when I recall her high-pitched whine saying, "you're fiiiinnnne...." AWFULLY negligent. Spends 15 minutes with you and bills at 40 minutes to get as much money as possible. The entire business is greedy, dishonest, and fraudulent, and we have been most dissatisfied for years but couldn't find another PCP. Finally it got so bad, we are engaged with attorneys to get Dr. Katcher's license revoked. DO NOT PATRONIZE THIS JOKE OF A DOCTOR, even if she's your friend.

Let's see.. They've been going under a major reorganization the past 2 years: changing which…read morelocations will focus on which specialties instead of trying to have smaller groups spread out.. The process has been "painful" for various reasons such as the popularity of Cambridge location (not really in Harvard Square btw) and Davis Square.. The Watertown location lost a lot of specialists, including Behavioral Health (just as well maybe as Dr.. Macabe was running it and I was unhappy with his care) Davis is under construction and Arsenal is next to major construction.. Mass Health via Neighborhood Health has been impacted by its own reorg and loss of profit. Current parking at this location is difficult. I've had the same GP for 18 years (Dr.. Joo Kim) who is Excellent.. The same amazing PA (Ann Klinkuson), various Orthopedists, Opthomologists, etc. This location has the Best dermatologist I've ever encountered (boy have I moved a lot) Dr.. Robyn Marszalek. When was the last time you had a follow up appointment for your itchy feet and when you asked "what about this weird thing on my scalp?" the doctor replied "I can remove that for you now." For all locations you'll end up at Mt. Auburn hospital (although I did have a plate put into my ankle at the Faulkner) Waits are short if at all, payments organized, clean environment. Look, you're going here because of Neighborhood Health or Tufts.. Are there better staff and parking elsewhere? Yes but this a great HMO by normal standards. Finally, the My Health Online where you get appointment reminders, tests results and other is extremely well run and updated.. Anyone reviewing the call backs while not using the online system should rethink that.. I've always gotten to speak with a nurse practioner. Or doctor when I call about immediate health issues. It's February 2018 now, let's see if they can adapt to these changes, I hope so!

My first experience with Atrius health was in Medford with Dr. Ion. I felt right off the bat that…read moreshe was looking to just cross me off her list and move onto the next patient. I did not feel like she had any genuine care about the issues that I had and didn't go into any detail on fixing them. We decided to do physical therapy with one issue which I found out later They don't have any physical therapist for me. The second issue, she just prescribed what I was already getting which I found out later that I should stop taking because of the issues it was doing to my skin. Basically this was a complete waste of time and I will be staying away from this office. I would recommend staying away from Dr. Ion at least and looking somewhere else.