I recently moved back home to Greenwich, Connecticut and like everything when moving to a new city,…read morefinding your support network of services is the first thing that one needs to establish, like your doctor, your hair stylist and manicurist are also important. Well, when it comes to nails, I have found my own holy grail of manicures, waxing and eyelash extensions. Hands down best salon I've been to in years. I have been going to this place for 2 years and they continue to do top quality services. I have gone six weeks hiking in the deep woods with nary a chip! The atmosphere is very warm and pleasant. Walk ins are welcomed. Best nail salon ever. 5 stars. Ask for Shirley and tell her Jenny sent you. I assure you, you will not be disappointed.

Ada is the best! The gel manicures always last forever, and she is very gentle. I've been to every…read morenail salon in Greenwich, and this place is the best. They have the best customer service, they sanitize all of their tools really well, and they aren't insanely expensive.

Clean. Friendly. Good value and my nails with off the shelf polish stayed good for a full week…read more That never happens because I use water a lot. Big parking in the back and what a lovely group of ladies. My new spot.

The only reason I'm not giving this place one star is because it is well kept and clean. Other than…read morethat, I would rather have my two year old niece paint my nails. I will NEVER go back. Came in at noon on a not busy Sunday. They didn't tell me there was a wait for a pedicure and walked me to the chair. Five, ten, fifteen and then twenty minutes goes by (meanwhile my feet are puckered like raisins in the tepid water) and finally a woman comes to do my nails. Right away, I could tell she hated her life. She asked me if I wanted the spa pedicure, and when I said no, that was it. She was done with me. She proceeded to beat my feet up. The filing was abusive, the way she kept shoving my feet up and down was abusive, and her scrubbing was just short of torture. I winced in pain the entire time and continued to pull my foot away from her whenever she hurt me. Other customers were just staring in shock. She never spoke to me, never bothered to make eye contact, kept wiping her nose on her sleeve and it was over in about 8 minutes. My feet are still raw and red. If you are in the service industry, I would think you would at least try not to injure your customers. I am not exaggerating for the web, she was brutal. As for going above and beyond and actually smiling at them, saying hi, well that would be too much to ask for here.

always a friendly place and a nice manicures for a good price. Shana and Tiffany are excellent.read more

May and the team do a great job. The services are failry priced. Always take Lisa up for her…read moremassage. I've been going to them for over a year. Highly suggest making a reservation.

Scammers. Do NOT come here. I was charged $160 for a hard gel manicure that had all nails lifting…read morein 3 days. The owner Lucy said "come in and we'll fix it". I went in and they redid the whole thing only for her to charge me $123 without informing BEFORE they started that I'd have to pay again. So I ended up paying $300 for a manicure that lasted 3 days. AVOID AT ALL COSTS

I've been coming here for over three years and the service, prices, options, cleanliness and staff…read moreare amazing!!! Some people want free service on top of being rude. I've witnessed these behaviors and the owner has always maintained a professional demeanor. My nails have always been done with h quality material. I would recommend them to all in the area!!

Oh... how I miss this place. While running errands in my old Connecticut neighborhood I decided to…read moretreat myself to a mani-pedi at my favorite old salon. I nearly forgot how wonderful they are. Susan is no longer there, however, Kelly and Kim (I think that was her name) were marvels! This was, by far, the best gel mani I have ever gotten in... maybe ever. Really, it made me yearn to move back. it was definitely worth the 40 mile drive. In the weeks that followed I did every conceivable thing to sabotage my nails. hauled furniture, gardened, painted, scrubbed with wire mesh, never, ever wearing gloves. It was insane how perfectly they held up. Not one break, chip, or peel off. Its been nearly three weeks now. If not for the fact that my nails have grown out, they look as great as the day I had them done. Not kidding. Those ladies have serious skills! I noticed that their process is in some ways different than the other salons and am certain those measures account for the durability and polish. They also don't rush or cheat. Another big thing for me... without my asking, both women took additional steps to correct or minimize imperfections in my nails - the sort of things that I feel embarrassed to call out. Done without discussion and I thank you! Bonus points for free bottled beverages, clean, quiet atmosphere and a superb back massage. If you are local to Susan's, I am so jealous of you.

Wow. This seriously is the best deal for a manicure I've ever had…read more I first came to Susan's Nails years ago (13 years ago, in fact) before my sister's wedding. Over the years, I've been here a few times when I've been back in town, and my mom has come here once in a while, but not since Susan herself stopped working here. Before yesterday's visit, it never struck me as anything out of the ordinary, but they've made some amazing changes to their services which make this place really stand above the rest. My mom and I stopped in here for manicures early afternoon and were attended to immediately. The three technicians working (one male, two female) were very sweet, and attentive to my infant daughter who watched us from her stroller. I have had bad experiences with guys doing my nails in the past, so I was a bit unsure of how this would turn out, but the man technician who did my nails was top notch quality and super attentive to every detail in the process. My nails (and my mom's) look great, but the whole experience was worth waaaay more than the $10/manicure price we paid. Why? Well, with your manicure, you get a nice hand scrub and massage, a complimentary paraffin wax treatment for your hands (!!!), hot towel, a neck/back massage during the paraffin treatment AND a massage (with some deliciously warm neck compress) while your hands are drying. I've paid $15 extra for paraffin treatments in the past, and could not believe that this was all included in the $10 price tag. My mom also got a wrap put on one broken nail and it looks good as new! I will definitely make a point to come back here whenever I come home to Wilton.

great salon, i really love my nails every time and they last long as well. deff recommendread more

Racist people, they do not know how to do designs. They…read moregive you one price then when your ready to pay they give you a different price I