If I could give this a zero star rating, I would. It's by far the worst place I've ever gone to get my nails done at. I'm in Michigan visiting family right now. The other day my cousins and I decided we wanted to get our nails done. Unfortunately, they said this is one of the only nail salons in the area that accepts walk-ins. We arrived and there were only THREE nail techs working. I couldn't even keep count of how many people were waiting before us. We expected a wait time since we didn't have an appointment. But, we arrived at 11:30 and I didn't get taken until about 2:00. As I said, I expected a wait time, but 2 1/2 hours?? It was a bit ridiculous. Once I was finally sat in the chair, I told the man exactly what I wanted. I told him that I wanted a NexGen fill. He then proceeded to ask me which color I had picked out. I told him. He went and grabbed them and I patiently waited. He came back with the colors I had picked out and then started on my nails. Now I'm not sure if it's different other places, or if there are different techniques, but every time I get fills for my NexGen back at home, they drill the top layer and then soak the rest off. That was not the case here. He tried to drill the color off. But I could tell he was struggling with getting it off. So much so, that he then turned my nail toward his friend next to him, started talking to him in a language that I don't understand, and they both started to laugh. I was annoyed, so I asked him what was wrong. And his friend he was talking to told me that, "There are different ways to do nails and he was having trouble getting the color off." I brushed it off and let him continue. He never ended up getting the color off any of my nails completely. There were still spots here and there on every single nail. He then applied the polish and dipped my nail in the NexGen powder. He then drilled that off, tried it again with the second color, and then drilled that off too. He then started to apply a thin layer of acrylic to my nails. I figured he did it because maybe it would help the NexGen process. Once he was done with the acrylic, he pulls out colors for shellac polish and tells me to pick a color. I asked him why and he said it was because, "They don't do NexGen fills. If I wanted NexGen they would have to remove it all and restart." I looked at him confused. Because I had told him exactly what I wanted and if he couldn't do it, then he should have told me then instead of continuing on. Also, while waiting for that 2 1/2 hours I had seen him do a couple NexGen fills WITHOUT starting all over. I asked him how much it would be and he told me $45, but their price list states that a full set of NexGen is $20. By that time I was so annoyed that I had just picked out colors from the shellac polishes so I could get out of there. He started to paint my nails, and I had to keep reminding him which colors were mine because he had so many on his table. He kept grabbing the wrong ones and I kept having to tell him which one was mine. It took him about 5 minutes to paint my nails and then he was done. It was messy and since he never got the color off from before completely, you can see it through the shellac polish. It was such an unenjoyable experience and my nails look AWFUL. I will NEVER go back to this nail salon ever again. Not to mention, it looks pretty run down and dirty. Plus, they were using the same tools on clients without sanitizing them first. So gross. I definitely don't recommend coming here at all. read more