Love this place........ Always a great experience…read more...... Love the hour I choose to visit, quiet and peaceful...

Incredibly disappointed in the service I received here. I was here 5 days prior and spent $75 to…read moreget my nails done, gel x, and not one of them has lasted. I am not rough with my hands, and typically gel x lasts months on end. I went in today to ask for a refund, I did not want them touching my nails again, and they argued with me and said that it was policy they couldn't do refunds. There is not a sign or disclaimer anywhere in the store that says that. They only offered a half refund or to come back later so they could do my nails again. Why in the world would I want to repeat my experience here after seeing the quality of their work? It was shoddy and rushed and my nail beds are also destroyed. I spent hours the first time out of my day and paid for a service to be done right, and they didn't deliver. They even accused me of going home and taking my own nails off. I spent SEVENTY FIVE DOLLARS, WHAT ON EARTH WOULD COMPEL ME TO GO HOME AND RIP THEM OFF? And then they told me my nails were too short for them to hold anyways. I ASKED the first time I was there if I could do shorter nails so that they would hold, and they told me they would. So I was lied to, given poor service, and then denied my own money back, and didn't even receive an apology. This is disappointing. I was excited to go here and get my nails done, and spent a LOT of money to be treated unfairly. I eventually just opted for the half refund. I will NEVER go here again and I will tell every single woman I know to steer clear of this place and just go to Royal Nails or Fancy Nails instead.

Great quality. Excellent professionalism. Exemplar service. All around, this is one of my favorite…read morenail salons. I'm traveling for the holidays and needed some help with my nails. Although they didn't have the product/service I requested (colored acrylic), they made every effort to provide the same look with a different application (dip with a tip). My nail tech (Linda) was so kind and responsive, and paid attention to every detail to ensure my hands and feet were amazing. She even asked if I wanted a manicure after the soak off and before the dip full set. Amazing.

The pedicure lacked massage pressure, cleanliness and professional care. I left with nails that…read morewere sloppy. He did not properly layer the nails polish so it has bubbled up. He did not take the time to completely cover the nail but managed to get polish on my skin which he did not clean up. If you are a regular and not black you will enjoy Royal Nails on Pike Road. Otherwise the service is lackluster.

I can't speak for the whole salon, but I can say that my experience with one of the female nail…read moretechs was the worst I've ever had at a nail salon. I'm new to town and needed to have SNS removed from my fingernails, and I wanted a manicure. The tech who worked with me said 4 words to me during the 2 hours I was there, and she left me and my nails to soak in acetone for 45 minutes to do an entire pedicure! She did not wash her hands between the pedicure and comibg back to work on my nails, but by this point I didn't care because my skin was burning from prolonged acetone exposure and I wanted it off. I showed her a specific picture with pink, almond shaped nails for my manicure, and though I kept asking for her to shape my nails accordingly, she laughed at me and instead of shaping my nails into the shape I asked for, she started to square off some of the nails! I paid for a manicure, but I got no cuticle oil or even lotion! All I got was dry skin and brittle, poorly shaped nails. To top it all off, a few minutes after I left the salon, I started to get a rash on one of my hands! I'm not sure if it was because of the lack of hand washing, the prolonged use of acetone, or the copious amounts of alcohol she doused my hands in no less than 3 times. NEVER AGAIN.

Set for an hour to be rushed to pick a color. Then advised she doesn't have time to do my nails she…read morehas an appointment coming, afterwards she sends me to the guy who says the same thing. An hour of my time wasted. This place is horrible.

Enjoyed this spit with my daughter, after leaving doctor's appointment this was much needed. Clean…read morefacilities, enjoyed the customer service. Tricia is the best at convenience and conversations.. Will be back .....

I toled the man to not fool my nails but he did and long whaet for them to do my nails bit i was…read moreall ready sited

I've been wanting to come here for months because I am in need of a good place that can do the gel…read moreart I ask for. Usually not too difficult, but it varies. I'm from LA, so I thought I'd give it a shot-- it turns out, the owner, Paul, is from LA (well, the OC)! Indeed, it is no coincidence that the shop is called LA nails! I've come here just once, but I am so happy; I've found my new nail shop :) I would recommend calling to make an appointment bc it's always better to let them know ahead of time (sometimes they close early and to minimalize any potential wait). The inside of the shop is minimalistic but cute decor, and the shop itself is clean (100 health department rating)! It's definitely not the best skill and technique I've experienced, but I left the shop so happy and feeling like I got my nails done affordably, had awesome conversations, and was in and out quickly! Awesome, awesome service! THAT is what I'm talking about when I treat myself! Go get yo' nail on, girlfriends!! :)

This place is below ok. The furniture is old, nail dryer is old, cabinets look broke....it's just…read moreblah inside....plus air conditioning felt like it didn't work. My lady did good but the towels were old...smelled clean but old. She took her time with the pedicure but if I get a foot fungus, I'm responding to this review to let y'all know.

I've been coming here for a while now and I can honestly say it's one of the best nail salons in…read morethe area! The shop is always clean, welcoming, and beautifully decorated, and I love how they change things up for different holidays, it gives such a nice touch. My nail tech Lee is truly the best. She's warm, gentle and incredibly talented. You can tell she takes pride in her work because my nails always come out flawless and exactly how I envisioned them. She never rushes and genuinely cares that her clients leave happy. It's rare to find a place that combines great atmosphere, quality service and people who actually care, but this salon and Lee deliver that every single time. Highly recommended!!

Excellent! Enjoyed the experience and very relaxing . I just found a new home!…read moreRecommend this nails spA. Try the stones!!

Save your time and your money and go elsewhere. Over priced and under skilled. They were nice but…read morewould not go again.

Always friendly customer service. Pleasant environment and I always get what I asked for.read more

LOVE THIS NAIL SHOP!! I have been a customer for 4 years and I have never been disappointed! Kelly…read moreis an excellent nail technician and a master at her craft. I always receive compliments on how pretty my nails look! Thank you Kelly!