You did it Again!! Thank you Lily. I love my holiday Bow nails. I can't syop lookiny at them! The salon is chill with relaxing fun sounds while you are getting a manii pedi, eyebrows or nails. If you are looking for a Nail Artist who takes prode in their work and will place whatever you request via photo...Lily will make it happen on yoir nails!

Kareema L.

Haven't hated my Niall's this much in a while. I showed her problem areas and she tried to fix and it still needed up like this. Other hand is no better. Don't come here...smh

I am so happy we found Nail Obsession. Vincent was so gentle when treating the ingrown toe nails on both feet. I braced myself for the expected pain that didn't come. Vincent is my go to tech from now on. Thank you Vincent.

I have been going to this place for years and as of today I will NEVER go back! Lilly is the rudest person you'll ever meet! For years she's always done a great job on my nails, however it's her attitude that gets me! It's hard to spend my hard earned money at a place where I feel my dollars aren't appreciated. This lady will ask you for a tip before you can even reach in your wallet to give her one! She talks about customers as they leave, she's nosey as hell... the list goes on! I went to her yesterday and when she was done I noticed my nails didn't look like normal... I asked her to fix a few things but she told me "your nail fine". Without thought I left, but the more and more I looked at my hands I said nahhh this has to be fixed. So I went back this morning with a positive attitude in a great mood. I showed her the things I needed fixed and she REFUSED! She got loud with me as if I was a problem. She told me my issue is I don't like the color polish...not true! I love the color. It's the horrible job with the acrylic that I don't like. I'm never one to complain or write this type of review but if you value your hand earned money this is not the place to spend it. Ive tried giving this lady chance after chance but today was the last straw. I've referred so many people to LILLY and they say the same thing! HER ATTITUDE IS HORRIBLE! My hope is that someone will read this review and understand that we all work hard everyday and with the made up outrageous prices NAIL OBSESSION and LILLY charge we should never put up with the negativity pouring out of this lady! Listen, I never complain about paying for any service but when it comes with attitude and VERY POOR CUSTOMER SERVICE the line has been crossed! Since LILLY wants TIPS so bad here's one: you work in a community where black minorities are patronizing your business, treat them with kindness, show them love, and never feel like you're above them. We spend our hard earned money to keep YOUR business going! Without US you'd be NOTHING! Be blessed and do better!!!!!!

Kennedie N.

Picky pickerton here. Lol, Jesus, FINALLLLLLLLY! Chris, you're a major blessing! This review is for Chris and Chris alone lol. I have found my new nail spot. I swear it's so hard to find a good nail tech in this area. Nevertheless, got dang it I found him. Y'all, when I say Chris is IT! It's like they new I was the most complaining/picky person ever and placed him in my path so that I would have NOTHING to complain about. Lol, walked in and was immediately seated, asked if my water was ok, he sanitized the tools, he was meticulous!!! I was like I'm in freaking love! Usually halfway through a pedicure I have to say something... I said not one word during the whole pedi... I felt so well cared for I actually started to fall asleep... Same with my mani, same detailed precision and greatness! Also, he wasn't chatty, which I actually love! If you do an amazing job you don't have to say anything to me! LMAO he was PERFECT! I have zero complaints, all praise. S/O to Chris, sir, you are a real one. Like I am fully enthralled with his work. Only complaint they're cash "only" so if you use your card there is a $5 fee.

The positive - the massage and paint job were good and overall the staff was nice. BUT... Beware of this place if you care about cleanliness. Everything was dirty and the nail techs did not follow standard hygiene practices. When applying a mask or scrub he "double dipped" his glove/hand directly in the jars right after having put his hand in the water where my feet were soaking. The place was not busy but they took very little care to keep the place clean. When i asked the nail tech doing my manicure about the tools she was using that were clearly old and dirty if they had been cleaned - she said yes and pointed to a machine...somewhere... but she did not remove them from the standard sanitary packet. Lastly, when it was time to pay, she told me they accept cash only even though that had not been posted anywhere. She then turned on an atm in the corner that had a shady towel sitting over it and advised me to take out cash. After insisting that i was not capable of using the atm and did not have cash, she turned on her credit card machine and accepted my card for payment. I understand if businesses need to charge extra to use a credit card, but they shouldn't be shady about it or lazy. After the manicurist shared photos of her previous work and nail art, I can see why people would come here, she is very talented! But as an out of towner looking for a simple mani/pedi, the health risk of this salon was not worth it for me.

I originally went for a full set. The set was a basic French tip & turned out okay. Some of the nails began to lift but I returned for a fill in. The "tech" ripped my middle nail & would not stop even though I expressed I was in pain. I also asked for a design which I got from the app Pinterest. The main nail tech LILLY said that was her picture but I never followed her on social media. I didn't understand what she was saying & when I expressed that I didn't understand what she said she sucked her teeth & both "techs" berated me. I was unhappy with the service the nail "tech" that serviced me & the other "tech" argued with me & told me my price was 80.00. I was completely unhappy with the design, quality of the work, & lack of regard. I told them repeatedly I wanted chrome powder on my nails. They insisted they had chrome & when I asked about it during my service they became ambivalent to my direct request in which I would be paying for. 3 days later my nail pops off & the middle of my nail that I told her I felt pain in is ripped down to the meat of my nail. I would rate the quality of this business a ZERO out of 5. They only take cash not card. I would assume because clients would dispute charges due to unsatisfied services. Horrible customer service, horrible continuity of quality, & lack of accurate execution. Save your money, & find a quality business.

I think that I was serviced by the owner of the salon. I spoke to her about the amount of space that was visible between my cuticle and the polish. She told me that she does everyone's nails like that. I told her that my nails look like they need to be filled in a week. She put gel polish on my nails. She asked me if I wanted to continue with the service (I was going to have stones put on my nails), I told her no. SHE THEN HAD THE GUMPTION TO ASK ME TO PAY WITH CASH INSTEAD OF MY CREDIT CARD. The ATM is located behind her station. (I am sure that her business is profiting from the use of the machine). I told her no. My bill was $110. Who carries large amount of money with them these days. She charged my card, I left without giving a tip. She was rude to me. She kept pressing me to get tips. I told her that I did not wants tips at least four times. My daughter has been going to her for services. My daughter's tip fell of, we discovered that she has a black fungus growing. This shop should be closed.

Bria F.

I have been coming here for 4 years now and have never been disappointed. I have been able to just walk in and be seen within 15 to 20 minutes without an appointment. My nail tech John does an excellent job on my nails and I get numerous compliments on them. The atmosphere is very calming and relaxed. They keep the lights dim in the pedicure area so you're able to enjoy the water. An added bonus is having a glass of wine while your feet soak. They're very gentle and make sure to not be rough. I have never had a bad experience with them. They even stayed open late for me so my husband and I could get pedicures and manicures the night before a trip we were taking. I would recommend this place to everyone.

Eva C.

Nope. Made an appointment on a Saturday based on a friend's recommendation. Arrived about 20mins early for my 4pm appointment. Nail tech wasn't ready until 4:45 I should have known and left at that time. Some of the reviews I read said you get offered drinks I wouldn't know I only got the pleasure of looking at the empty trash of the customer before me. The other tech came and asked me if he could move it which I replied it wasn't mine still wasn't offered a drink. Anyway on to the service, I got SNS with my natural nails. Paid an extra $10 for this crap foil design that I could have done myself. Worst of all my nail broke literally the next day. I was going to get it fixed but another one broke the day after and I decided it wasn't even worth it. $70 wasted Went to another salon at the end of the week.

Tiffany H.

Went here yesterday to get a refill on my nails. Joe did my nails. He did a complete 360 on these bad boys. LOL I would post a before and after picture but I'm to ashamed of how my nails were looking before. Lol Joe was so sweet and gentle with my nails. He is a perfectionist with his work. His designs and craft is Amazing! My nails came out perfect! He exceeded my expectations.

If I could leave zero stars I would. I went in wanting to get a fill and repair but no polish. That is what I told the nail tech (asian and/or Korean woman) who is usually the only nail tech I've ever seen there seemed to have an issue that I didn't want my nails polished, so I had to explain to her why I didn't want polish and that I wouldn't be bothered if my nails weren't polished. So she agreed to do my nails, told me a price, even though I felt like it was to much for what I wanted but I didn't feel like it was necessary to make an issue about it as long as she does a good job. As she was doing my nails I mentioned to her that she had did my nails before, she kept asking where did I get my nails done, how much did they charge if a black person did my nails, she was rushing, not laying the acrylic properly, I told her politely that she filed my nails unevenly, and she told me she couldn't fix my nails because she didn't do my nails originally. So when she was done I told her I didn't fill comfortable paying the full price because my nails looked worse than what they looked like before I came in and she said she couldn't fix them after the fact. The nail tech turned into a "karen" her response was unprofessional, she became defensive, argumentative, called the cops and locked me inside. As I said before she had did my nails before so I'm completely shocked by her behavior and mind you I'm sitting down and trying to explain to her why I didn't agree to pay the full price. After that she agreed to what I offered to give her but continued to make a scene being unprofessional and disrespectful. By telling me to leave, never come back and making immature rude comments. So I left but forgot my bag and returned to get it of course, I forgot to put on my mask and went back to the car to retrieve it, then went back in the nail salon and asked to speak to a supervisor and was going to inform someone above her of what happened. The nail tech claimed she was the supervisor, continued to disregard her behavior, she refused to tell me her name because I didn't recall what it was she told me to leave and call the nail salon phone number to talk to someone else because she didn't know who worked with there, which was a lie because I spoke with a young man who was the only other worker there and he said the nail tech and her husband owned the place and are the only supervisors. Then some random woman who most likely is a regular client of her's or having a bad day felt the need to aggressively and disrespectfully insert herself into the conversation and attempted to justify the nails techs behavior. By saying I shouldn't have been upset with her, I came in multiple times to start trouble, she can't fix them because she didn't do them so it's to bad, "I'm trying to get my nails done and I want her to focus on me" "she doesn't have to rectify the situation if she doesn't want to" and continue trying justify the nails behavior but sat quiet as a mouse with nothing to say when the nail tech made a scene from the beginning. I told this random lady she had nothing to do with the conversation between me (the unsatisfied customer) and the nail/supervisor who refuses to rectify the situation, I came in to get my nails done, not argue or fight and I also mentioned I was pregnant. Then she said "you don't know where I'm from and If I am in here you better not come in here acting like that". So at this point I'm beyond frustrated and sick of this belligerent woman who just wants to find something to argue about keeps trying to talk to me as if I'm her child. Then some little girl on the other side of the room felt the need to start recording because she thought the situation was funny and then the nail tech decided to record me after I reacted to all the nonsense she created as if was I doing something wrong. After realizing I'm going back and forth with some random lady with a bad attitude who can't mind her business and a nail tech who clearly is not fit to be a nail tech let alone a supervisor I decided to go about my day.