I am reposting my review because somehow it was taken down.
I wish I could give this establishment NO stars but unfortunately I have no choice but to give one that it does not deserve....Hello all my , I wanted to come here to get the word out about a local nail salon that totally mistreated me. I went to Judy's Nail located at 10587 Middleport Lane in White Plains, MD to have a nail repaired. Before having a proper conversation and evaluation of the rest of my nails, Judy (the owner and nail tech) proceeded with the process to cut down my nails without realizing that the product she was using wasn't a matching color (the powder). This caused me to have to do a full set instead of a repair. She told me that a soak off would take too long and agreesively rushed through taking them off. I told her repeatedly that how she was taking off my nails hurt and the response I received was "sorry, your nail too thick". At that point, I just wanted to get through the appointment and get out of there. Well, when she finished, Judy wanted me to pay $75 for the service. I told her that I had to be brutally honest with her and say that I didn't feel that the service I received should be so expensive. Judy got loud and told me she'd have to call 911 for refusal of purchase. I simply asked her in a calm matter what warranted her calling the police when she was the one being aggressive to me. I simply made a comment, and never refused to pay. Other customers were trying to get Judy to calm down and even offered to pay for me. I , who also has a cosmetology license in the state of Maryland, told her that as a licensed professional herself, I was not happy with the service nor some of her practices. That's when she put the phone down. I respectfully paid and left but will proceed with filing a complaint with the county and the MD Department of Labor State Board of Cosmetologist. Unfortunately, the extent of my fight/push back is to not return for any services to this establishment, but they continue to flourish. Judy was rushing, rude, and aggressive. If, by chance, someone here happens to be a customer of hers, you should know her other side.
JUDY actions the day you serviced me speak loud according to your page, yelp reviews and other websites I have researched. You just happen to treat the wrong person bad and now I've brought your true side to light to others that did not know. I am a young black woman that dares NOT to be treated the way I was treated. You should have never picked up the phone and threaten to call 911 on me, in no way was I a threat to you or your establishment . The first thing in running a business because I too have one of my own, is PROFESSIONALISM and I say this because that is where you lacked of the day you serviced me and yet again, on previous occasions. Might I add that you also treated another young lady poorly sitting right next to me roughly removing her nail tips and telling her "I have bad day, you go to another salon then". Your bad days should never be brought out on an innocent person that is coming into your establishment expecting 5 star services in any circumstance. Is that how a business owner talks to customers? Is that how you want to be treated? The young lady next to me nor I did nothing to you in any way. I don't know who your God is but with my God I go to him and repent the sinful actions I committed and apologize to him first, to myself and the person I did wrong to. Yes you might have completed a full set on me but in this situation, that is NOT the point of it all. I gave you honest CONSTRUCTIVE CRITICISM that you decided to look at as a threat. Not one time did I yell, not one time did I scream, not one time did I make agressive gestures at you or another employee of the establishment, and not one time did I say I did not want to pay the services at all. You consistently went back and forth with someone that you do not know on social media about YOUR wrong doings. Therefore, have a blessed day and I pray that God gives you a fixed mind. read more