Very glamorous everybody was dressed in all black. The woman were nicely dress. They greet you…read moreright at the door and place you wherever you need service at I got fill in and cut downs very nice. The vibe was there. They focus on you. The quality of service was fantastic. The only thing I didn't like is he left me sitting there and started on somebody new. His name was Darren. they offer you something to drink and they have fruit cups also which was a nice add-on. This was my very first time, I think I'll go back, but next time don't leave me sitting there lol . The prices are reasonable.

I have been coming here for years. I love my nail tech but it is ridiculous that I had a 2:00…read moreappointment and she didn't get started until 2:20. I just made the appointment yesterday evening. They said she had availability between 12 and 5. I chose 2:00. If someone walks in they should not assign workers if they know they have an appointment coming up soon. I drive 30 minutes to get here. My time is valuable!!!!

Coco Bay Nail Bar by Vinton - Waldorf, MD I really wanted to…read morehave a good experience here, but unfortunately my visit was frustrating from start to finish. The technician was polite, but she immediately began cutting my natural nails without asking if I wanted them shortened. I had to stop her. Clients should always be consulted before altering their natural nails. During my service, the pedicure tub was left running and overflowed onto the floor. An older gentleman who had just walked in as a customer offered to help clean it up while I was sitting there soaking. That was kind of him, but it should not have happened in a professional setting. It became clear that only one technician was trying to service me and two other clients simultaneously. I was there for three hours, no joke. Eventually, her sister was called in to assist. When she arrived, she questioned the type of product on my nails and debated with me about whether it was dip powder. She also began criticizing my regular nail tech and repeatedly tried to upsell me on overlays after I explained that I naturally have thin nails. The pedicure portion felt rushed and heavy-handed toward the end. To make matters worse, when I was ready to pay, I was told they only accept Zelle or cash. There was no visible notice of this beforehand. I do not carry cash and was directed to an ATM, which charged a fee. After spending three hours there, that was extremely frustrating. Despite the overall experience, I was still asked if I wanted to add eyebrow services. I came in simply needing my nails and toes done. Instead of leaving relaxed, I left feeling stressed and inconvenienced. Unfortunately, I will not be returning.

Yeah, it's a no for me on this spot. I was grateful to be able to make a last-minute appointment on…read morea Friday evening, but when I arrive, the place was full of chaos because they had multiple other businesses operating out of their same salon. Additionally, everything felt very rushed, and they didn't do a good job. In total, I paid $160 for a kids "pedicure" with regular polish, a gel pedicure with callus removal for me, and a fill with gel and a V French. For what I paid, I expected the same quality that I typically get from my girl down the street. That is not what I got. Instead, I got rushed through the process, got my cuticles dug into by that weird drill, they use. And left with gel on my toes that chipped already? And let me be clear, I am writing this review less than 10 hours after leaving the shop. Also, they didn't even help my daughter with her shoes, putting them back on or anything. And before we even walked out, I noticed that her regular polish on her pedicure had already smudged off because they didn't allow them to properly dry and told her it was fine. Also, look at My Nail photos. The V French looks seemingly clean at first, but when you look to the side and at the tips and edges? Not thoroughly painted and sloppy. Also, some of these nails are far thicker than the others. And I truly can't understand how I feel here ended up costing more than a full set with a full blown design at another shop down the road. Again, everything felt super rushed here. They didn't offer drinks. They didn't even ask me what type of pedicure I wanted. This was one of the worst experiences I've had in this area.

10+ years and counting! I have NEVER had a bad experience at this establishment!…read more Owners and all staff, including the receptionists are welcoming, respectful and professional! Cleanliness and sanitation has always been impeccable, even during covid. V Spa has a menu book that clearly details the services and prices (no handwritten pieces of paper taped on the walls), just ask. During my 1st pedicure, I compared the price of the add-ons I wanted for the standard pedicure to the VIP experience. After doing the math, I inquired and haven't looked back. BUT NOW, the VIP experience has been upgraded and I'm LOVING IT!!! Of course there's a difference in the price, but soo worth it! Treat yourself, trust me!

I recently visited VSpa for a pedicure with Titi. Although she arrived about 15 minutes late, I…read moreinitially appreciated that she seemed to be taking her time with my service. However, after leaving and getting to my car, I noticed gel polish left on my big toe and, once I put on my glasses, realized the overall polish application was very messy. I immediately returned to the salon and was told to wait until Titi finished with her next client. Since I had to get to work, I asked if another technician could quickly fix the issue, but I was told she had to correct her own work. I then asked if I could return the following day, but was informed there were no available appointments. At that point, I requested a refund, but the front desk associate stated that it was beyond her authority. I asked for a manager and was told there was no manager on site. I later requested a call from management, but never received one. I've been a loyal customer of this salon for about three years, and John has always done a phenomenal job with my nails. I've only been getting pedicures there for the past year, which is why this experience was so disappointing. More than the quality of the pedicure, I was surprised by the lack of customer service and unwillingness to work with me to resolve the issue. Unfortunately, because of this experience, I am disputing the charge with my bank and will not be returning.

I'm just going to get to the point. My nails/hands have never felt so naturally good coming away…read morefrom a nail shop. Usually when I get my nails done, my hands will feel like they've been worked on. I've never had a bad experience but I would always feel like my cuticles have been cut and my nails have been cut. This time, I felt like I had my hands washed and moisturized only but with the appearance of a full detailed manicure. My feet were done first and after getting the heat turned down a bit, that was so relaxing. I used to get this done every 6 weeks but I've been going months w/o and I don't know if it's because of the longer gap between or me getting older but my foot tickled a bit and it caught me off guard because I've never had that sensation before. She acted as if it were normal but I guess to her it was. She jokingly asked if I wanted polish on my feet as she laughed and although I knew she was joking because she was laughing but she got serious and asked if I wanted clear. Now I don't know if polish is supposed to do something to protect your nails but I've never had it before and I'm not going to start now. I do wish nail places catered more to men. Not catered more to us but had some basic basic services. I think a basic manicure and pedicure (I refuse to call it man...ped...) I will likely be back here but I also go to the Fort Washington one because it's more in my travels but this one has done the best job of all the places I've been...ever.

I went in today since it has different salons in the somd region. This one was newly built. I went…read morein for a French tip & the this was the result. I know, I should've stayed and said something but I had a whole list of things to do this morning. It wasn't until I was done with alll that til I looked closer and saw how bad the polish was. I went back asking for them to fix the at least the whole left side & she only fixed a my 4th and pinky toes & added clear gel on top of the rest...Mind you they were blaming my crocs but the first time I went in I was wearing Birkenstocks & plus this is gel... Ima very patient customer but catch me somewhere else. I could understand what was said & I wont be back lol Also, this was $72 mins tip Soothing lavender pedicure ($48), gel ($16) & french tip (+6)

I had a bad review from another nail shop to do a pedicure, and the guy was rushing to do my feet…read moreand cut my big toe that left a small gash. I was disappointed. I waited a month before deciding to get my feet done again. Then I googled another salon and came across Custom Nails. I have to say, my nail technician Nick, as I explained my terrible experience reassure me that he would take good care of my feet and he did. Ladies!!!! I recommend Nick to anyone, he's awesome and he took his time. Thanks Nick for giving me back my confidence to get my feet done again.

The service here was ok I guess. I waited for damn near two hours to get painted. I came in the…read morenext day looking for someone to repair my toenail after I JUST got them done the day before at this same place. Couldnt even take me and told me to come back for one corner of my toe. My fingernails are starting to peel as well now. This just TWO DAYS after getting painted there. Will NOT be returning. Ladies if you want good service got to Expo Nails ! They fixed Custom Nails mistake without any hassle the SAME day!

Would recommend to anyone new to the area for sure. Very clean. We walked in and was greeted right…read moreaway. Pleasant experience!

So thankful I came here today my toe was hurting and I got pedicure and mom nail tech said I had…read moreingrown toe nail she took good care of me !!

I wouldn't recommend the waxing. I broke out with. Bumps within 5mins on eyebrows and lip. . Which…read morehas taken several days to go away. It's been 4 days and bumps are still there. The lady did no shaping just wax pull and go.

I come here monthly without an appointment to get a pedicure and manicure. I get gel polish which…read morelasts about 30 days for me. The facility is clean and quiet. I'm unsure about designs because I don't get them, but can attest to them being good at the basics.

I have been here several times and have even left a good review in the past, but Friday, March 20,…read more2026 at 2:15pm I was highly disappointed with the attitude of Rosa Lee. I scheduled an appointment for my daughter last week to get a pedicure, manicure, and a full set. Mary did a wonderful job on my daughter's feet. She was kind, gentle, and handled her with great care. After Mary finished, she sent my daughter to Rosa Lee. I made sure she understood that a manicure was supposed to be completed first then she'd get a full set. Rosa Lee looked at my daughter's nails scoffed and said she needed to go grab tools. She came back and began pushing back her dry cuticles so I asked about the manicure. Her response was, "I'm going to do her cuticles first." Then she pulled out the drill the rough up her nails which caused my daughter to pull back twice because of how rough she was. I asked again bout the manicure. She said okay. When she pulled out the nails to glue tips on I stopped and explained that a manicure was supposed to be completed first per my request of services. Rosa Lee rudely responded that she had already cut my daughter's cuticles. I explained that I was specific and Rosa Lee pushed back her chair, dropped her tools, and said "Well we will just have to speak to someone." I responded, "Yes we will." and asked for Kevin who booked us. He was out but Lina came over apologized on Rosa Lee's behalf and told her to get a bowl to soak my daughter's nails and give her the manicure as requested. Rosa Lee jumps up and says, "I don't have time because I have another client!" I responded, "Then you should have led with that and we would have waited for another nail tech instead of being rushed." Lina apologized again and asked Audi to do my daughter's nail work. Audi took her time and was kind. I asked Rosa Lee her name and she responded with, "You don't need to know my name." I simply walked away asked Kevin when he returned and I explained what happened. He took $5 off of the $165 that was charged and apologized for the miscommunication. I did let him know there was no miscommunication because Rosa Lee simply dismissed my instructions and questions after being told and asked three times about the manicure. This experience felt hurtful especially since it was for my daughter's prom and her first time going here to get pampered. Again, I have never had issues any other time. The staff are kind and do great work, but I will never do business with Rosa Lee and due to this experience, I'm not sure I will be returning. I had planned to come back with my college student for a pampering session but customer service is a huge factor for me when choosing who I conduct business with. While Lina and the ones who handled my senior well. Rosa Lee caused me to rethink whether or not I will be returning. It is never okay to be dismissive to a customer who kindly ensures they are receiving the service they paid for. And it's absolutely okay to say to allow another person to do the service instead of attempting to make a quick buck especially when there are two other nail technicians who are available and capable.

I went on a Monday, mid day, I was the only one in there so everything was super fast. I got a…read morepedicure with callus removal and gel polish, I also got a full set with acrylic powder and eyebrow wax. My total was 140. My pedicure was great, could have done a better job with the callus removal but besides that, great. I was the only one so I'm not sure if tools were gonna be reused or what the situation was with that My full set was great. No complaints at all I believe Rosie did mine. Eyebrows are ok. They are clean by the symmetry could be a lot better. I just have to let them grow out lol