Had an appointment for 5pm and received a text asking if I could arrive earlier at 4:30pm. I let them know that worked for me. I arrived and Anabelly was still working on someone until 4:45pm. Then when she was free she told me she had one more person's mail she had to fix then get to me...why waste my time then? I left, they have no consideration for your time. Very disappointing. read more

I arrived at Reflection Nails for an appt for full set and pedicure. I highly recommend making appt to guarantee slot of desire time. I arrived early to meet with Chelsea about my nails. It's been a long time since acrylics and I with the Nail Art craze I wanted to make sure I was getting what I had in my head. Chelsea was Awesome, patient and helped me decide the type of nail style would be best! Decided with a classic pink ombre and loved it! Great job with pedicure and would definitely return back for my fun creative nail art read more

Nails by Reflections - Ombre Pink, excellent job by Chelsea! - Nail Salons Near Me - Waltham, Massachusetts

Will never go back. The woman cut my cuticles to the bone and they bled. She kept going after I told her that they they hurt and I'm bleeding. I hope I don't get an infection but yeah don't go there they aren't clean either. read more

Such an amazing place. Jenny the receptionist was so delightful. My pedicure was Anna and she was so wonderful I've never had such great service. This is the salon to come to for everything... They offer refreshments as well which is so beautiful read more

Nails by Reflections - Inside the place - Nail Salons Near Me - Waltham, Massachusetts

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Loved this place! Its very cute and inviting. The place was very clean and really well decorated. I loved the place as much as I loved my nails. Chelsea did my nails and she took her time to take off my old nails and shape my acrylics. The prices are really good too! I'll definitely be going back. read more

Nails by Reflections - Nail Salons Near Me - Waltham, Massachusetts

Yeah don't waste your time, very careless, not neat, sloppy work waste of money, customer service is bad. My appointment was at 5 pm didn't start doing my nails at 5:20pm... the lady cut me and saw that I was bleeding but kept going... not to mention I didn't get what I asked for. If I could give them 0 stars I would. Save your time and money this place is not good. Overall just really messy and it seemed very rushed she didn't take her. read more

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The establishment is clean, comfortable, and stylish. The owner, Jonathan, and the staff are attentive, courteous, and amiable! I brought in my mother and grandmother, needless to say they were taken care and content! First impressions are everything! My family and I noted great customer experience and a trained workforce to guarantee customer satisfaction. I would highly recommend! read more

My daughter and i went there to get a full set for me and dip for her by the girl who advertises on instagram. We got there and noone said hello or anything. I sat for for1& 1/2 hours waiting and they took my daughter 1/2 hour late. So not only did we not get the girl who advertises, my daughter got someone else who just said "come in" . I finally walked out after that long of waiting. The place has nooo ventilation and they do not sanitize their utensils. I have worked in the business for over 30 years and would not recommend this dirty place to anyone. They washed the utensils with soap and water. No sanitizing stations there. I was looking forward to getting my nails done and tweeting on my phone of how great they were and I was so upset to see that it is a mom and pop place that is not welcoming to others. I do not speak spanish there fore I couldnt understand what they were saying. Don't bother wasting your money. These days there are many other salons that will treat you the right way..Oh BTW there were other peoples finger nails under the station that my daughter was. DISCUSTING read more

I had high expectations going in based on reviews, but this was the worst manicure I've ever had. The staff was nice, but the lady seemed really rushed and did not take her time at all. She only cut my cuticles and never did the side of my nails where all the other skin/nail is. When I asked her to finish it, she seemed really unsure of even how to. I've gotten so many manicures before, so I know what to expect from the service and this was really disappointing. My nails looked like they weren't even done. I would save your money and go elsewhere. read more

Nails by Reflections - So embarrassing - Nail Salons Near Me - Waltham, Massachusetts

My only complaint is that you can rarely get an English speaking employee. The owner and employees are Latino, but it worth the struggle. My nails have always been flawless and the staff is always overly accommodating. The place is clean and it's has a pleasant atmosphere. I'm practicing Spanish now because I have no interest another salon. read more

Love the staff here and they do great work. This is by far my favorite nail salon ever. My weekly appoiments are the highlight of my week!!!! read more

I'm visiting from out of town for a bridal shower and decided to try this place after reading the reviews. I wound up sleeping through my first appointment, but they graciously took me for the next appointment. I've had manicures and pedicures consistently and my nails were in very good shape. I regret going to this establishment and would urge others to steer clear. The woman was pleasant, but this is the worst gel manicure I have ever received. My skin was cut in several places, my skin was filed under my nails and is now inflamed and has gel on it. Just a very sloppy job all around. Now I have to visit another establishment to fix this. read more

I called the day before to try and schedule a 10am appointment. The woman taking the appointment did not understand me and kept asking me if I wanted a 9am appointment instead. Finally, said ok, I'll take the 9am. I arrived on time and and decided to get the dip powder. The woman doing my nails did not speak English I had to communicate through another employee. There were a few times while she did my nails that I wanted to walk out. I asked that she not cut my cuticle back too much. She told me she had to cut them back further. Then she put one nail on crooked. I pointed this out to her and she basically said my own nail was crooked..regardless,I have never had this issue before. She offered to take the the nail off and start over but by then I had already been there an hour. So, she filed the nail so that it did not look so bad. Once she was done my nails had small dents and bumps in them. I was not happy. I went to pay for my nails and they have the nerve to include the tip in the price! I will never return to this nail shop. read more

Terrible! I give them negative stars if that was an option! Do not go there for a Dip Powder manicure. I had a 4:45pm appointment on Thursday Apr. 25, 2019 for dip and pedicure. It took her 3 hours to finish what was a terrible job on my nails. Mistake #1, I asked her to soak my nails to remove the dip I already had on while she was doing my feet. She refused said wait until she finished. Everyone knows it takes at least 30 min or more to remove. At 6:00 she starts to soak my nails and Jed frustrated at how long it's taking. At 6:45 she starts the process of applying the dip but she skips the base coat. I tell her she needs to add the base first but she can't understand English. So I had to use "Siri" on my iPhone to translate to Spanish. To further destroy my nails once the color is added she buffs them so hard and so long the color is coming off. My nails ended up not shining and looked uneven. By time I left it was 7:45 and I had to get my nails redone 2 days later because they looked horrible and felt rough instead of smooth. read more

Nails by Reflections - Nail Salons Near Me - Waltham, Massachusetts

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I originally had a 9:30a appt at Waltham Nails but the salon was still locked at 9:45 despite there actually being employees on the inside.. anyway, I shot over to Nails by Reflections and happily there was no wait- I got dip with removal. Two stars because the girl was nice enough and ultimately I came away with an ok manicure. Though many times throughout the service I considered leaving- the tech frequently stopped to use her cell phone, at one point watching a video. And I've never had anyone pick at the lifted edges of the existing dip and try to crack them off. When I asked her not to, worried it would damage my nails, she said "it's easier for me." Despite telling her my cuticles were mostly ok and didn't need much, I still ended up with 6 of them bleeding. I asked for square shape and square I definitely got. I kind of liked the look of the super sharp edges initially, until it became apparent they were catching on everything! read more

I walked in there yesterday to get a brow/lip wax. The girl took me right away and was extremely polite and kind from start to finish. She was extremely thorough and gentle and I was very happy with the results. read more

I never write Yelp reviews but I needed to write about this place. It was a truly awful experience. I got a gel manicure and pedicure. For both my hands and feet, she did not soak them in water and was really rough. Both my fingers and toes were bleeding for at least an hour after I left the place and now have horrible cuticles from when she cut them. It hurt and stung so bad when I went to the shower after. When putting the gel light on my toes, she secured it with her knee and it was very unstable for the light to dry my toes. She has to redo them twice and blamed it on me for moving my feet. Overall the manicure and pedicure was sloppy. The polish is on my skin around my nail. Also, it's day 3 and it's already begun chipping. I feel really bad because the lady was very nice but I think she has no idea what she is doing. I would not recommend this place. read more

I had the most pleasurable experience at this salon. Sylvana is the nicest woman and provided exceptional service to my friends and I. We cannot wait to come back!! read more

This place caught my eye because the price was sooo good, and now I have been getting my gel manis done here ever since! Every girl is sooo sweet and so talented, I can go to anyone and still get the same amazing mani/pedi! The detailed work they do is just incredible. If you want dope nails for a reasonable price come here! Also the owner is sooo nice and efficient, if I have an appointment I'm always seated w a technician as soon as I come in and if I'm a walk-in I'm seated within 5 mins! Love this place so much read more

Fast and friendly service. I came to get gel polish removed and they did a great job. I will be back.

This salon has friendly employees and they do amazing acrylics! My friend gets her nails done here and they always look amazing so i finally asked her where it was and went. I was so impressed with the environment and quality of work, i wont be going anywhere else now! read more

Booked an appointment for two and the person didn't put it in the book. The people couldn't take us because their was only one person working. This shows bad business and we will not come back again but we will go to a different place. read more

I had a great experience here! The salon probably has the best gel color selection I've seen in awhile. Everything was very clean and the employees were friendly. Anna did a basic pedicure and a gel manicure for me. She took her time doing both services and really made sure my nails were perfect which I greatly appreciated. I will definitely be back! read more