The service is great and Nina always does the best job to do the designs how you want!

Great quality & very nice and generous people! I love this place , with complimentary drinks and snacks!

Walked in for a pedicure and the staff was super friendly. I was seated right away and offered something to drink. Pedicure was excellent! The tech took his time and was sure to ask me if the water temp was okay and if he was hurting me at all while clipping and also made sure to ask if the color was okay after it was applied. The salon was very clean and relaxing. Also very reasonably priced! read more

Vivi did my nails and toes. She was very sweet. They offer drinks is was so relaxing. I recommend the pearl pedi I loved it. I will definitely be back. Definitely get gel on your toes and dip for nails. It lasts so much longer! read more

Nails by Lee - Nails dip powder. - Nail Salons Near Me - Tyler, Texas

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I love this place! I get my nails done with Nina but everyone does good and is friendly! I was looking for a good salon for a while so I'm glad I was recommended to come to this salon! read more

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I love this place!! I've been coming here for about 2 months or so and Holly always does an amazing job! Customer service is AMAZING they make sure you're taken care of! I 1000% recommend this place especially if you're picky about shape and/or color... they have so much variety. You will not be disappointed read more

Nails by Lee - Nail Salons Near Me - Tyler, Texas

I've been to many many nail places and this one is by far the very best and amazing nail salon I have ever been too!! If you have time make an appointment with Nina if not just walk in everyone there is amazing! Nina even fixed my eyebrows and I never trust anyone waxing them!!! I will say it again they are by the best place ever! read more

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I took my daughter Tori here today to get her acrylics removed, and she experienced the WORST customer service ever!!! First the man slightly shoved my daughter to walk faster, and after he did not fully remove the acrylic and he was very aggressive and when he was pushing her cuticles back cause her to bleed!!! and started grabbing her wrists in a very uncomfortable way!! read more

Nails by Lee - very disappointed! - Nail Salons Near Me - Tyler, Texas

I give this place a one star rating because they did a very slopy job on my dip nails and isked for a white star and they gave me a white star with green glitter the also did a very bad job on my sisters and mothers nails i do not recamend coming here 1 star read more

Nails by Lee - Nail Salons Near Me - Tyler, Texas

So sad I'm giving a bad review, but today was horrible. They didn't open on time. The tech was slow, I mean SLOW. She kept leaving. My feet soaked in tepid water. Where's Lee? I know how she got her business. read more

I had amazing time going to this nail shop . My first time I wasn't disappointed at all . They made me feel welcome not long wait time and made my nails so beautiful. My nail tech Nina was amazing will not regret going here . Definitely worth the money you will spend . I will be returning very soon so excited read more

My mother-in-law took us to Nails by Lee for a mani/pedi this weekend. I was nervous about it, based on the significant number of one-star reviews. But it's her favorite place, so off we went... Pros: 1) The location is much larger than it appears from the inside, with plenty of seating. 2) Well staffed (at least on the Saturday afternoon that we went). 3) Very clean. The staff opened all of the instrument packages in front of us, wore gloves, cleaned the foot bath baths in front of us before and after use. 4) Friendly polite staff. They joked with us and were kind. 5) The pedicure chairs are MASSAGE chairs. Hello relaxation! Wish-I'd-Knowns: 1) You need to pick your polish before you sit down. We walked right past the polish wall on the way to the pedicure area, but no one pointed it out and told us to select our preferred color then. It was very tough to verbally describe what color I wanted while sitting with my feet in the soaking tub. 2) The price. I felt the prices were reasonable, but I would have liked a price menu posted (or even better - a price menu sheet near the pedicure area) so we could make informed choices about what we did and did not want. All in all, it was a good experience and I would go back if I'm in Tyler visiting family. read more

The absolute best place for a pedicure and manicure in Tyler. Lee and her employees are exceptional.

I just had the worst experience here! I went for a pedicure this morning. The girl I got walked in with a scowl on her face. She was unfriendly. She never asked me which pedicure I wanted ...she just assumed. Never offered me water like they always do.I felt she rushed my pedicure. When I asked her questions about my nails it was a one word answer. Idk.... I rarely ever get a pedicure so I was sooo looking forward to going here today. I have always had nice people here. I don't know who this girl is but she should be fired immediately. If management reaches out to me I will tell them her name. I am going to start looking at different nail salons. This pedicure was a Christmas gift from my daughter and this nail tech made it a not so great experience. read more

Nice, friendly, clean place. My nails are not so great so that is why I didn't give a five. They could have been better.

I heard and read all comment and I wanna try , so I came there on Fridays at 4:30pm they has 3 option for Pedi . Refresh :$32 ! Signature $45 and Deluxe $60 and I tried Signature ! The tech did for me she really good tech .She good at massage , and design , before she design on my toe nail she did on her finger nail first ..( I like the way she worked ) and so amazing . She design so professional , and really cute Xmast nail and I only have to paid extra $5 for toe nail design . I love that place Will back there soon read more

Dont do it nooooo noooooo! This place is fairly expensive and not worth it. I was taken here by a local gal and she said she prefers it because she feels unlike other places the staff doesn't trash talk you in another language while you sit there. However I disagree. My main problem with this place is they really dont give a damn if you're being helped or not. My friend got her nails soaked off and they had her sit there for like 45 minutes and then she wanted a manicure which they sped through and when they polished her nails they must've put on five coats in all of polishes etc. and it bled and smudged easily and yeah she wasn't happy. I had a full set of nails put on and really didn't like the look of them in the end. Not to mention it took an hour and a half to get them done and by the end the manager was doing them with the nail technician it took her so long. Oh and the parking in this place isn't easy... theres minimal spaces available because of the Chilis and the gym. read more

Nails broke within two days and I didn't do anything to cause this. After asking them to fix them they said they were too busy. About 6 techs not doing anything. read more

Just had a WONDERFUL experience! I got a gift card for a mani-pedi. The girl at the front greeted me with a smile. I was helped immediately without an appointment. The staff were all very friendly. They stopped periodically to ask if I thought everything looked ok. Unlike other salons, they did my toes and hands simultaneously, saving a lot of time. they did a fabulous job! My nails look great! Very satisfying experience. read more

Got an excellent shellac manicure! The lady really took her time. The shellac lasted longer than any other shellac manicure I've ever had too. It lasted 2 full weeks! My only complaint is that it was quite expensive for shellac. It cost what I usually pay for nexgen read more

Skip this place! Long waits with an appointment and even longer without. We went on Saturday afternoon. Daughter in-in and I did a walk in with no appointment on a Satudat afternoon with intentions of the full mani and pedi. We were told to go back and have a seat and It wound be about 10-15 minutes. No problem. We had our feet in the swirling warm water and adjusted our big massaging chairs. After 45 minutes our water was cold and we were tired of waiting. Finally my daughter -in-law got someone to start on her. I took my feet out of the cold water and waiting another 20 minutes before someone came to me. I said I had decided not to do mine because my daughter-in-law would have to wait too long for me to finish and we had been there too long. She says that it only takes LESS than 30 minutes. I don't want a rushed up pedicure. Not when they start at $32. and go up with the parifin treatment or a design added to your toe or anything else. My daughter in law decided to skip the mani too because she would have to wait again for another person to do it. Who knows how long that would be. Not my first time to leave this place because of the long wait. They do have a lot of clients and not nearly enough workers. They speak to each other in Vietnamese so we have no idea if they are talking about you Very rude and they don't care if you are there or not. Just running the people through to get the dollars. There is no order in which they choose to take you we saw people get waited on with no appoitment before others and other people come in and not get waited on in thier turns. I have very big concerns about the sanitation in this place. There was also water leaking out of pipes in the wall behind the chairs running all between the chairs on the floor and they were just wiping it up with the same towels they use for the customers. Garbage cans between the chairs were running over along with the water on the floor making for and danger of sliding down in the water trying to get in and out of the chairs. Our shoes were wet and we had to keep our purses off the floor too. Of course I would output my purse on the flooring this dirty floored place anyway. So save your money for a better place that will appreciate your business. I will never go back to Nails By Lee again! There are lots of choices of much cleaner nail salons in Tyler so why put up with this place? Not sure how they stay in business with the state inspections? read more

The staff were friendly, and the tech did a good job on my fill. However, they are much higher priced than other salons in the area. $25 for a basic acrylic fill. read more

I went here numerous times & always had an appointment with the owner. I was pleased until it got to the point that she would always tell me that she was too busy & could I come back at a later time. I went along with it 3 times & then I blew a gasket. I informed her that she isn't the only place in town & I would just go elsewhere, which I did. read more

I came to visit from out of town and was brought here by my boyfriends sister the day before her wedding to have a bonding day. I'm a Vietnamese girl and the staff obviously did not realize that. As I walked through their shop, rude comment were made left and right. Trash talk definitely happens here! What a bad experience and the pedicure wasn't even that great. I would NEVER go back! read more

I love this salon.Ask for Kelli or Kimey they are great. They charge a little more than some salons but they really take their time with you. They give the longest leg and foot massages in town! read more

This was my second time there. The technicians spoke to each other, more so, than to me. I felt very uncomfortable sitting there listening to their chatter and feeling that they were talking about me and everyone else in the room. The office staff was also rude and unprofessional. I usually go to Karen Horton, where you can get a pedi for the same price and the technician there have a decent conversation with you. Also at Karen Horton, they have only 2 chairs in private rooms with relaxing music and candles. They are professional there too. I received a gift card for Nails by Lee, and that is the only reason, I went there. Both times now, I have had an unpleasant experience. I don't know if the technicians are working there illegally and don't give a care, or if they really don't know how to be professional. I won't go back. read more

No options. Short, bad massage. I get A LOT of pedicures in a lot of different cities (I travel for work) and I definitely won't be getting another one here. read more

I am a frequent client but my favorite friend and nail tech was booked. The nail tech taking care of me on 3-14-15 was surly and rough. She could not get the gel to harden and blamed me for it, telling me I was "holding my fingers the wrong way." She had to remove it and start over and was very rough in filing the tops of my nails with a very rough emory board. She hit my cuticles over and over. The final outcome looked like cadaver nails but after sitting there for 2 hours I didnt care. My only regret is that I tipped her. (WHAT was I thinking?) I called when I got home though and scheduledan appointment for 3-16-15 with my friend. When I arrived she was only about 1/4th of the way through a pedi with another client. The owner, (Lee) wrapped my nails in foil with cotton and soaked them with acetone, which burned all of the cuts and splits spots that Kim, on the 14th had opened up with her rough filing. I told Lee that it was hurting and she replied, "no it's not." Well, yes it was. She left me with the nails wrapped up and buringing for 40 minutes while the pedicure was being done. When my friend was finished with the pedi, she told Lee that the client now wanted her to do a mani. What happened to appointments? Evidently Nails by Lee knows how to take an appointment, just not how to keep an appointment. I finally took the foil off, my nail beds burned and stung, told Lee I felt that all of the repeated chemicals form 3 gel manicures and removals in 2 days and all of the filing on top Well, she is the expert on how my nails were feeling and how they looked. :-( I asked to be reimbursed for the gel manicure and left. My nails look terrible, like cadaver nails. It looks as if they are damaged and the gel polish is still clininging to the nail beds in spots. If I ever return to NBL, it will never be with a nail tech other than my friend. Right now, it is doubtful. Also, they recently raised their prices exponetially and started using the service "menu" system so many of the less classy ubiquitous nail salons use on every corner. The care and time that they put into their services was the one reason I kept returning. Now, the once standard pedi services are classified as the most pricey, and the price jumoed from 32 to 45. It looks like the Lees are getting greedy. read more

I've used this salon many times in the past because I was told by a friend that it was clean and offered a good pedicure. I went in for pedicures with my sister and daughter on 7/8/15. The tech I got talked to the other tech during my entire pedicure. The pedicure is supposed to include a leg scrub and leg massage. The tech was so busy talking she barely did the scrub or massage. She was literally just lightly tapping the sides of my toes and feet. When it was time to paint them, she barely applied the base coat, did a messy paint job and didn't even clean up the edges. I complained at the front desk after the service and the girl ran my card and shrugged off the complaint. I asked for a contact number for the manager and the desk clerk said she'd call the owner up to the counter The owner came up and was completely unresponsive. She didn't apologize, offer a discount or any other remedy. I told her I've been to her store repeatedly and never had such terrible service and she just looked at me. I have contacted my bank to dispute the charge for my pedicure. I'm happy to pay for my daughter's pedicure because the services her tech rendered were in keeping with the standard of service promised, but will definitely be looking for a refund for my experience. I'd have been happy with a 50% discount, but the fact that they ran my card anyway after I complained and was waiting for a manager and then said manager had zero response but a blank stare has me completely incensed. read more