Pros: nice clean place, friendly staff…read more Cons: I was not offered a service menu, i'm used to getting a menu that describes what is included in each service to help you decide and the menu upfront did not have any of these details either. Unfortunately because of this I was surprised that the $63 gel pedicure did not include a massage (my favorite part). The $20 gel charge was also a surprise ($43 base price + gel = $63) I'm used to gel costing $10-15 more than regular polish. The moisturizer used and amount used is also subpar, I will need to moisturize when I go home.

The staff in here should try and ensure when men come here that they take good care of them just as…read morethey do the women. I went for a simple manicure as it much needed but left being charged for a service I didn't ask for and uneven not rounded nails. I asked clearly asked before starting do they scrub calluses from hands pointed to them and the lady said yes only to be told at the end that she didn't have the equipment to do it. However she translated that as me asking for arm massage which i did not want. From the pictures you can tell this was a terrible job for men and could have done better at home. The two stars are for the cleanliness of the place

I made it back like I said I would to experience the pedicure. I purchased the deluxe pedicure…read morewhich has the hot stone massage as well as the scrub and mud mask for the legs. It was very relaxing and something that I needed for this week. I also brought a friend along to experience this place. This place is very busy but they do great work in a timely manner. I recommend anyone that is visiting from out of town to come here if you need some pampering done.

First time getting my nails done here today and I was impressed! I called ahead and walked in…read morearound 6pm and they were closing at 7pm but they still squeezed me in. I had gel polish already that needed to get freshened up so I got a gel polish change. It was decently priced and they had drinks available as well which is always a plus! Everyone who worked there was super nice!

I got the ultimate pedicure and gel manicure…read more The salon was very clean and didn't smell like chemicals. The service was great. I got the exact colors I selected. Sadly, within a few days 3 of my nails started to peel. They were kind and slotted me in right away to fix before I left for vacation the next day. Parking in adjacent public transit lot.

This place was fabulous!! My mom and I came here for pedicures and this was a 10/10 spa experience!…read moreWe got hot tea and water with our pedicures and the massages and attention to detail were fabulous!! Nova and Kourtney were our pedicurists and I couldn't recommend enough. Will be coming back!

I've been to Frenchie's Modern Nail Care in Charlotte a few times now (probably my 3rd visit), and…read moreit's quickly becoming my go-to spot. I usually book through ClassPass, which makes it an amazing deal, but honestly, I'd come here anyway because the experience is just that good. This time, I had Whitney as my nail tech and she was wonderful. She took her time, was super gentle, and gave me an incredible foot and leg massage--probably the best I've had at a nail salon. Something I really appreciated (and this might sound weird to some) is that Whitney was very quiet. I actually didn't feel like being social during my appointment, and she let me enjoy the service in peace without any pressure to chat. That made the whole experience even more relaxing. The salon itself is always spotless, calm, and quiet. I've never been when it felt busy or chaotic, which makes it feel like a little escape. Between the cleanliness, the vibe, and Whitney's great work, I'll definitely be back again.

After doing research on nail salons that focused on healthy nails & offered Dazzle Dry products, I…read moredecided to make an appointment. On a positive note, something happened on the morning of my appointment that caused me to stop removing my own gel polish. I called & was able to push my appointment time back and add polish removal to my service. I requested polish removal, manicure, Dazzle dry, & a design. Right before the polish removal started, I informed the nail tech that there was only gel polish on my nails. The gel polish was a little stubborn during removal. Imo, the polish just needed to be filed down a little more. The nail tech made the assumption that I had hard gel on my nails. I didn't. She then put a stronger polish removal that was applied the same way nail polish is applied. I had started removing some of my polish before the appt. My left pinky had the least amount of polish, but the same amount of remover was applied to that finger as was applied to fingers with more polish, and she started with my right hand. We'd discussed possibly switching to a gel mani. By the time she made it to my left hand, she was mentioning how my fingers were red, not considering that I'd mentioned the tingling. She thought it was best to stay with Dazzle Dry; not a problem. By the time we were towards the end of polish application, she mentioned that the designs used with Dazzle Dry would be different than the regular designs. I still had nail art as part of my requested service. She decided that my polish color choice didn't need a design. I was given the nail files & lotion used during my appointment. I'm still looking for a new nail salon, unfortunately. After this $80 appointment, I didn't believe Frenchies would be my new nail salon.

I had a fantastic experience at Ultra Nail Boutique this evening and would highly recommend them! I…read morecalled ahead on a busy Tuesday around 5pm, and they answered right away and were able to get me in immediately despite being busy. The service was excellent from start to finish. My technician was super attentive and gave me one of the best calf massages I've had during a pedicure--truly terrific and relaxing. I left feeling pampered and refreshed. The only minor hiccup was that the Yelp check-in process took a bit longer than expected, but that was a tiny inconvenience compared to the great service I received. Will definitely be back!

This was my first time visiting. I was able to snag a parking spot directly in front of the salon…read more They allow parking spot meters or you can park in the deck directly behind the shops for free if you can find a spot. I was able to make an appt on Yelp. They were friendly in the phone and book me same day. I was serviced by Kiana. She allowed me to have a relaxing pedicure in the massage chair without talking to me. Then when she gave me the manicure we had a great conversation. She was professional and offered great service and quality work. She only works Saturday and Sundays but the salon is open 7 days a week. They never close. They offer bottled water, sparkling water, champagne and a variety of alcoholic beverages. I have no complaints. Because I get simple and easy services, I'd return again. I had no issues.

Overall, I was happy with the finished result and left with a polished, well-done mani-pedi. The…read moresalon also offers complimentary beverages, which is a thoughtful touch. Where the experience fell a little short for me was the level of personal attention. Once my technician finished, she quickly packed up and disappeared into an employee area behind a closed door and didn't come back out. I later noticed a small piece of nail or debris near the corner of one of my toenails, so I had to flag down another employee to find her so it could be fixed. I also would have appreciated a little more assistance after the service. At many salons, the technician will help with things like rolling pant legs back down, removing toe separators, putting shoes back on, or even helping retrieve a credit card while the manicure is still fresh. Here, I was left to manage all of that myself. Thankfully, I was able to move slowly enough to avoid damaging the polish, but those small extra efforts make a service feel much more attentive. The end result was very good, but I think the overall experience could be improved by being a little more personable and going that extra step for clients.

One of the best nail techs in Charlotte, Lana, works at this location…read more However since the business changed ownership the service at the front desk has also clearly shifted focus. Today I arrived at 10:03am, and by the time I worked my way up to the counter, at 10:10 am I was told I would need to come back in an hour to see Lana since she was already with a client. This is common and fine, especially if you have a preferred tech. So, I was more than happy to return. I returned under an hour later at 11:05am and was told she was already with someone else and I mentioned I was back in less than an hour later. That's when the receptionist could have cared less. She stated she didn't tell me that, and that it was someone else, which it was. The lack of communication and care clearly relayed we don't want your business, or you can just keep trying. The dismissive attitude was clear. So, time to move on. What a shame. I have come here for years and now none of that matters.

Very clean and professional. They do a great job at this salon. I've been coming here for 5 years…read moreand never had a bad experience.

I've been going to this place before they remodeled. They've done a great job with the remodel, but…read morethe service has declined! I usually just get a pedi and twice now, the nail techs have managed to cut my toe. I feel like they are rushing, like the more people they work on, the more they get paid kinda thing. One guy tried to hide the cut by squeezing my toe, like why are you doing that? I can feel it! So don't be fooled by the new design, I preferred when they were "smaller" and their nail techs actually took the time and did a good job.

Kay is amazingly!! I have been going to Kay for S-NS and pedicure for 2yrs and she has yet to let…read moreme down. She recommends colors and sometimes my nail length. She remembers what colors work for me and what colors I do not like. She makes sure my nails are square and the length is good. She is easy to make appointments with and if I need to change my appointment, it's never an issue. If I miss a month for my services, Kay will not hesitate to reach out to me. The Boutique is clean, quite and a pleasure to just relax. All the nail techs are amazing and friendly. Below is here recent work. Amazing

Rosalie Kosa slayedddd, did a soak off and added dip sns to my natural long nails and she did a…read moregreat job!

Lana has been doing my nails for years now and I couldn't imagine going to anyone else. They are…read morealways perfect, she gives me great advice on colors and she's the sweetest. Zen is super clean and nice as well. I will definitely keep coming back.

My nail broke at the airport before my flight to Charlotte to visit family. I searched for nail…read moresalons nearby and Zen Nails came up. After searching the reviews I found many that recommended Lana. I went on their site and was able to book an acrylic removal and Gel-X appointment. Lana was truly a sweetheart from start to finish. She paid attention to detail and cared for my natural nail. I highly recommend Lana!

Great second location for sassy!…read more If you have read my review on the original location, you know I love this nail bar. I do think they are one of the best places in Charlotte, if not the best. I called the original location at Morehead and they were busy. I just noticed while driving by that they had a location in the Dilworth area. Not far from the original. It's less known about, so the wait time is less. I called ahead and they were able to accommodate me right when I walked in. A technician was very kind and did a great job. The manager was also very kind and was keeping things well organized. I will be back at either location, but this was a nice change.

Very disappointed in their customer service. I received a FREE PEDICURE voucher, eagerly went in to…read moreget a pedi (I was going to pay extra to upgrade from the basic) and the two young girls at the desk told me they don't accept these. The voucher has no date or any restrictions listed! No attempt to offer any alternative and barely a sorry was said. I took my business elsewhere and will keep it that way. Very embarrassing look for this salon